Siding contractor
Stan's Roofing & Siding
5200 Thatcher Rd, Downers Grove, IL 60515
Listed under Batavia, IL
- Google average
- 4.8
- Ratings counted
- 217
- One and two star
- 4 of 217(1.8%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Stan's Roofing & Siding, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 197 | 91% | |
|---|---|---|---|
| 4 | 12 | 6% | |
| 3 | 4 | 2% | |
| 2 | 0 | 0% | |
| 1 | 4 | 2% |
About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Stan's Roofing & Siding, most recent first.
- 1 out of 5Daniel Myers3 weeks ago
I have been reading many of your reviews. I see that there were only a few negative comments and your prompt replies. You made it right with your customers. I applaud that. I am sorry to say to you, you really dropped the ball on my siding replacement. Dan worked with us (don't know whether he is still there) and took care of us amazingly. The crew that came out was amazing. Sorry, i forgot to mention right off, this was several years ago. When it rains hard out of east, we get a leak at the door from the kitchen into the back porch. There are stains from ceiling. This only started happening after the siding replacement. Keep in mind that storms don't very often come out of east here in Joliet. After the first storm we noticed the leak. I contacted Dan and he came & looked at the issue. He could find any flaw in the workmanship. Our east facing upstairs window is directly above where the leak is coming from. Dan suggested that the problem may be the window as they wrapped and sealed all of the windows. Yes, our windows are newer too. Taking that suggestion, I cut out the drywall under the window and removed the insulation. No moisture whatsoever. I reported my findings to Dan. He said he would call me back. When he did, I was told that the owner refused to do anything about it. Dan, on his own, came over and made some adjustments to the track that the siding sets in. He saw the water accumulation. Not sure exactly what he did, but it made an improvement. Now we have to get a very strong storm out of the east, just like this morning, in order to see a leak. Maybe it still leaks during lighter storms but gets absorbed before it can drip? I don't know. All I know is that I get frustrated every time I see that leak, and knowing that nobody would do anything to make it right with me. I was a heavy truck mechanic for over 40 years. If anybody said there was a problem, my fault or not, I jumped in and fixed the issue. Customer service above and beyond. I'm sure yo
Google cut this review short. The full text is on their Google profile.
- 1 out of 5NaricoEdited 9 months ago
I signed a contract and paid the owner money based on the written statements made in that contract. What I received was not what was stated in the contract. I also requested materials to be replaced in writing and I was provided with a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We have no record that you are a previous customer, and we believe this is part of a review spam attempt
- 1 out of 5Momofangels33a year ago
When we met Stan we really liked him. He was very personable and kept talking about his guys can do this and his guys can do that. He was more expensive than any of the other people we had come out. What he didn't tell us is he has no …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We appreciate you taking the time to share your feedback, and we are truly sorry that your experience did not meet your expectations. At Stan’s Roofing & Siding, we take great pride in the quality of our work and our commitment to customer satisfaction. To clarify, all of our crews have been with us for years—many of them have even worked on the homes of our own employees and the owner. These are skilled professionals we trust completely, and every crew includes English-speaking team members to ensure clear communication. We understand that misunderstandings can happen, but we also believe that respect and professionalism should be a two-way street. Regarding your siding concerns, our records show that the only two issues brought to our attention were a light block adjustment, which was corrected to your satisfaction the very next workday, and an electrical siding block that initially looked correct during a walkthrough with you. A few days later, we received a photo showing it had changed in appearance, and which we readjusted as needed also. We stand by our commitment to addressing concerns, but it's important to recognize that we promptly responded when notified. As for the project sequence, the roof should be completed first to allow for proper installation of the flashing system under both the roof and the siding, in accordance with manufacturer specifications and building codes. This was explained during the process, as it ensures the long-term durability and performance of your home’s exterior. We understand that home improvement projects can be a significant investment, and we want to assure you that our 58 years in business have given us the expertise to do things the right way. Our long-standing reputation is reflected in the many positive reviews we’ve received across multiple platforms, including GuildQuality, Angi and our website, where satisfied customers have shared their experiences with our quality workmanship, integrity, and customer-focused a
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding repair16
- gutters15
- estimate12
- courteous crew9
- gutter repairs8
- efficient crew8
- soffit replacement6
- insulation installation6
- courteous team5
- window replacement4
- roof inspection3
- flexible scheduling2
- fascia installation2
- storm damage repair2
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Eileen Tumpanea week ago
We had a great experience with Stan’s roofing! They were timely, professional, and offered a very fair price. The crew did an excellent job and kept everything clean and organized throughout the entire process. They even worked through extreme temperatures without compromising the quality of their work. We truly appreciated their hard work, communication, and professionalism. Highly recommend this company to anyone looking for reliable, quality roofing work! All the employees were great!
- 5 out of 5Megan Gaffneya week ago
We had a great experience with Stan’s while completing our garage siding project this year. From start to finish, everyone was professional, respectful, and committed to doing quality work, and we were very happy with the results. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Sharon HannafordEdited a month ago
Dan, Jessie, Tod, and Liz gave me excellent service. They listened and were flexible and responsive to my questions, preferences, and schedule for installing my new roof. I give Stan's Roofing high marks for their superior product, customer service, and timely installation!
Reply from the business
Thank you for choosing Stan's Roofing & Siding for you repair and for recognizing our efforts to provide excellent service. We are delighted that Dan was able to exceed your expectations and demonstrate our commitment to going the extra mile for our customers.
- 5 out of 5Christina Hamiltona month ago
We had a wonderful experience with Stan's Roofing and Siding. Luke was incredible, took his time, answered all of our questions, and made us feel confident moving forward. Stan's pricing was far better than all the other quotes we received. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Paul Griffina month ago
Dan Rod and Kevin got the job done. Thank you.
- 5 out of 5Rank & Filea month ago
Had my roof replaced (complete tear off) on July 1, 2026.. 100+ degree weather. Crew busted *** and got it done in 1 day. They work hard, cleaned up my property .. fantastic job. Stan's is slightly higher in cost.. they're worth it. Product quality, company ethics and professionalism from start to finish.
- 5 out of 5Jeff Kimak2 months ago
Calling and setting up an appointment for an estimation was very simple and the person coming out was on time and communication was great. Dan was great to work with. Very pleased with the work that we had done from the beginning all the way to the end. they worked with our insurance company due to hail damage and was very helpful.
- 5 out of 5Mike Quist2 months ago
Excellent service from the start of the project to the final walk through. Fantastic, helpful and knowledgeable people to work with. 👌🏻 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mike, thank you for the kind words and for trusting us with your roof installation. We’re glad to hear the price felt reasonable and that the service carried through from the very beginning all the way to the final walk-through. That’s exactly how the process should feel — clear, helpful, and handled by people who know what they’re doing. We appreciate you choosing Stan’s and taking the time to share this.
- 5 out of 5Jim Gaull2 months ago
I had an excellent experience with Stan's Roofing from start to finish. They were able to schedule my project quickly and the crew completed the job much faster than I expected without sacrificing quality. The quality of the work was outstanding, and the price was excellent. A special thank you to Luke, who was extremely knowledgeable about the roofing products and options available. He took the time to answer all of my questions and helped me make an informed decision without any pressure. Liz was a joy to work with throughout the process. She was friendly, responsive, prompt and made every interaction pleasant and easy. Jesse also did a fantastic job coordinating with our HOA and the city, helping to ensure everything moved forward smoothly and eliminating a lot of potential stress on our end. Rod did a very good job overseeing the project and keeping the crew on track. The entire team was courteous, professional, and respectful of our property from beginning to end. It's refreshing to find a company that combines competitive pricing, quality workmanship, excellent communication, and outstanding customer service. I would highly recommend this roofing company to anyone looking for a stress-free roofing experience.
- 5 out of 5cathy felt3 months ago
Stan’s roofing did an excellent job of replacing our roof from the beginning (scheduling) to the end. No high pressure, just honest recommendations. Zac ( sales) clearly explained the process and choices. Kevin met the insurance inspector …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Cathy, we really appreciate you sharing such a thoughtful review. It means a lot to hear that the whole roof replacement felt smooth, from scheduling through the final walk-through. Zac, Kevin, and Rod will all be glad to know their communication and attention to detail stood out. Meeting the inspector, explaining the options clearly, finishing the roof in one day, and leaving the yard cleaned up are all important parts of doing the job the right way. Thank you for trusting Stan’s with your home, we’d be grateful to work with you again whenever the next project comes along.
- 5 out of 5Jim Zupancich3 months ago
Very professional company. Work was done on time and coordination was simple and easy. Special shout out to Jesse for his excellent communication and follow through. Rod was Extremely responsive as well.
Reply from the business
Jim, thank you for taking the time to share this. We’re glad the roof installation was handled on schedule and that the coordination felt simple from your side that matters a lot to us. Jesse will really appreciate the shoutout for his communication and follow-through, and we’re happy to hear Rod was quick to respond when needed. We appreciate you trusting Stan’s with your home.
- 5 out of 5William Slowinski3 months ago
Stan's Roofing was a pleasure to work with from the beginning. Scheduling an appointment was easy. The sales rep, Zac, took the time to review our roof, checking the attic and garage. He listened to our concerns and explained our options, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
William, thank you for such a detailed and thoughtful review. We’re really glad the experience felt easy from the first appointment through the final clean-up. Zac taking the time to inspect the roof, attic, and garage, then walking through repair options, shingle choices, and the attic venting work is exactly the kind of guidance we want homeowners to have before making a decision. It’s also great to hear that Rod kept you informed throughout the installation and made sure everything was addressed before wrapping up. The crew showing care for your neighbor’s property, including speaking with them ahead of time and cleaning up both yards says a lot about the pride they take in the work. We appreciate you trusting Stan’s with your roof and venting project.
- 5 out of 5Lisa Kellams3 months ago
I called Stan’s for an inquiry. An the Call Center is Beyond Customer Service. You become a friend and a member of The Stan’s Family immediately. Giving 100% undivided attention to every single detail start to finish and you can hear the friendly smiling behind the phone. I wish I could give 10 stars. Job well done!
Reply from the business
Lisa, this absolutely made our day. Thank you for such a kind review. The first phone call matters, and we’re so glad you felt heard, welcomed, and cared for right from the start. Our call center team puts a lot of heart into making sure every detail is handled and every person feels like more than just another appointment on the schedule. We truly appreciate the “10 stars” comment and are grateful to have made that kind of impression.
- 5 out of 5John Jacobs3 months ago
I am a long time customer of Stans Roofing I live in the carillon community. I met with the sweet girls at the vendor show today. Jamie and Liz are sweethearts. The smiles lights up the room every year when they aer there/ I did come here …
Google cut this review short. The full text is on their Google profile.
Reply from the business
John, this one really means a lot. Thank you for being a longtime customer and for stopping to spend time with Jamie and Liz at the Carillon vendor show. They both bring such a genuine warmth to the way they represent Stan’s, and we’re glad that came through again this year, hallway dance and all. Relationships like this are a big part of why we’re grateful to keep serving homeowners year after year. Thank you for your kindness, your loyalty, and for taking the time to share this.
Other roofers in Batavia
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Rise Exteriors, Incroof replacement, responsiveness, timeliness5.030 ratings0% one and two star(630) 254-2591 | 5.0 | 30 | 0%0 of 30 | (630) 254-2591 |
| Bumble Roofing of Greater Western Chicago, ILroof replacement, clear explanations, quote5.011 ratingstoo few to compare(630) 828-6253 | 5.0 | 11 | —too few | (630) 828-6253 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 217 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 29, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.