Standard Exteriors & Roofing

All 4 of the one and two-star reviews we hold for Standard Exteriors & Roofing, most recent first.

• 1 out of 5Linzy LivingstonEdited 2 years ago

  Update: 3/21/24 I was contacted by Aaron with Standard Roofing back in December. I’m not sure if it was because of my review or what. Even though he wasn’t with the company …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Carol Thompson3 years ago

  The job is still not done after approx. 2 weeks! The ridge vent was not as it should be. The seem isn’t straight and show like a sore thumb. The only thing they have done is the roof of the house that hasn’t been done right ( see above). …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5John Lor4 years ago

  Had roof replaced through insurance. My Replacement Cost Value was $12000. My deductible was $2500 and so my net acv claim was $6300 (first insurance check). My maximum recoverable depreciation (2nd insurance check once job is completed) was $3200, so the maximum claim amount i would receive would $9500, only if the cost to replace the roof was met at $12000 They had convince me that they will work with me to get my maximum claim amount if I chose them for the job. They said they can get the cost to $9600, and will help me get the maximum claim amount so I will only be out $100. Which I thought was a good deal, because I wouldn't have to worry about my deductible. Turns out, this is insurance FRAUD! I will eventually be out my deductible, which is $2500 and will not received any of my recoverable depreciation since the invoice was lower than the replacement cost value. I contacted Scott multiple times, NO ANSWER! He finally forward me to a guy name Justin. He explain the situation and told me it was POOR COMMUNICATION on their part. So it basically it was their fault they led me to believe they can pull off the FRAUD so that they can get the job. WHAT A SHADY BUSINESS!!! It's the fact that they led me that they can help me save money by "avoiding" my deductible but only using the insurance money so they can get the job. it's these kind of people and company who represent the shady and frauds construction industry is.

  Reply from the business

  I’m sorry there was a misunderstanding between you and our team. It wasn’t our intention to mislead you in any way. The insurance proceeds process has become complicated for homeowners and roofing contractors since insurance companies started withholding depreciation. Unfortunately, a deductible by definition is “the amount of money you will pay on an insurance claim before the insurance coverage kicks in and pays the rest." It's part of the agreement every homeowner has with their carrier. You are correct in that if a contractor is willing to work for less than the estimate given by insurance that typically the Insurance Company is the only one saving money. Contractors must submit an invoice for the depreciation to be released and for it to be released in full, the invoice must be at minimum what insurance was willing to pay. Honest contractors will not submit an invoice different from what they intend to collect because this is where they would be breaking the law. It is our policy to follow the law and collect what we bill. We had to follow the law with your roof replacement, which is what we did. As a part of our training, we have a continuous improvement plan and will be covering this topic in our next meeting to avoid any confusion in the future. We appreciate your feedback and want to do better. We would love to speak with you further. Our owner will be reaching out to you to discuss next steps and answer any questions you may have.

• 1 out of 5rick ware5 years ago

  Called thre tmes for an estimate. Never showed despite promises todoso

  Reply from the business

  Good afternoon, Rick...could you please let us know who you spoke with? Are you certain you were speaking with Standard Property? I would love to get this issue resolved/corrected for you! Feel free to reach me at 479-289-8175. Thanks.

• roofing crew13
• gutters12
• quick inspection10
• insurance claim assistance10
• gutter repair7
• new roof installation5
• siding repair4
• hail damage repair4
• fast roof completion2
• roof cleaning2

14 more of the 124 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Linda James4 months ago

  Was very good and professional at the work they done on our house. Was always up to date on timelines of project. Would recommend them for sure.

  Reply from the business

  Thank you for the kind words! We appreciate you giving us the opportunity to earn your business!!!

• 5 out of 5cedez mortensen8 months ago

  Standard Roofing & Contracting is THE PLACE to go to for Roof repairs/ installations and so much more! The employees are the highlight of the company. These people are truly dedicated to what they do! This is not just a business, this is a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Wow - thank you so much for trusting our family to take care of yours!

• 5 out of 5Janice Martindale9 months ago

  I love my new metal roof.

  Reply from the business

  We are glad we had this opportunity to meet and that you’re enjoying that new look on your home!

• 5 out of 5Deborah Blagga year ago

  Standard Roofing did an outstanding job! They are an honest company with great work ethic. Bryson took care of everything from dealing with our insurance company to scheduling the contractors which made our life so much easier. We …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Dawn Ba year ago

  I’m so happy with the new shingles! The roofing crew was so fast & efficient. My experience with Standard was top notch.

• 5 out of 5Mark Reimersa year ago

  Standard Roofing repaired the siding on my property and performed some additional work. They were good at their work and fast. Issues came up and were resolved with minimal effort. Would gladly work with them again!

• 5 out of 5Amber Robinsona year ago

  Standard Roofing did an amazing job from start to finish! Highly recommend. Bryson took care of everything that needed to be handled and made the process smooth especially with our solar panel removal, Thanks so much for the great job our roof looks greatand better than ever! Very professional and honest.

• 5 out of 5Franka year ago

  John and the crew are the absolute best around! 110 percent recommend.

• 5 out of 5Larry England2 years ago

  Aaron with Standard is the go to guy! Standard will inspect and give you the best service for you roofing needs.

• 5 out of 5Scott Belden2 years ago

  Aaron came by to inspect our roof. He went up on the roof but found nothing that needed repair. He took more than 60 photos and provided a thorough report. Very professional! I recommend having an inspection so you will know the condition …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Donna Katzfey2 years ago

  Thank you so much for everything, Aaron. Our clients were delighted with your efficiency, quality, fast turn around and excellent service! Donna Katzfey, Realtor with Keller Williams Market Pro Realty, NWA

• 5 out of 5Jared Alder2 years ago

  Aaron came out and performed a very thorough inspection on my roof. He was there inspecting for a very long time, and I received the most detailed roof inspection I’ve ever received. Roofers don’t always have the best reputation, but Aaron and his company are full of integrity. He will never push you into anything you don’t feel comfortable with. I highly recommend him and his company.

• 5 out of 5Kyle Stiles2 years ago

  Aaron is a top notch guy delivering great solutions to ones roofing needs. He is thorough and delivers on what he says. I would recommend him and his team for any roofing needs.

• 5 out of 5Mike Ramsey2 years ago

  Large and Small Jobs, Standard Roofing is a great choice for replacement roofs and repairs. Aaron Wise is honest , hard working and trustworthy .

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