Roofing contractor
Southtowns Roofing Company
15 Webster St, North Tonawanda, NY 14120
Listed under Tonawanda, NY
- Google average
- 5.0
- Ratings counted
- 9
- One and two star
- 1 of 9
- New York median
- Not comparable
The first three are Google’s own figures for Southtowns Roofing Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 8 | 89% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 11% |
Too few ratings to compare against other roofers — at 9 ratings a single unhappy customer moves this figure by several points.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Southtowns Roofing Company.
- 1 out of 5Kimberly Swiatek5 hours ago
BUYER BEWARE - They are NOT LICENSED They are NOT CERTIFIED They are NOT a listed business with NY State Submitted an altered permit application to the municipality Forged signatures Put a lower-grade roof shingle on my home in the same color and didn't think they would get caught. DO NOT HIRE THESE PEOPLE. Most of the listed reviews are from employees or subs that have worked with a different company. I wouldn't give them 1 star if it wasn't required
Reply from the business
We actually knew from day one at your home we would be dealing with this. We sent a supervisor out to speak with you, you shared with us how you were so upset at the condition of your property when you started doing work that you were looking at ways to go after the seller in court. Red flag for sure. I hope no other contractors get swindled by you. We produced a roof at your home that was so far beyond repair with rotted decking and moss growing under the shingles and in the decking. Needless to say, we installed new decking in the worst spots, and completed the job. You did have a few legitimate concerns that the supervisor offered to have adjusted but you refused to allow that to happen. We see and understand fully now that this was a setup for you to take advantage of a small business and for you to get a free roof.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- clear explanations2
- professional team2
Other reviews we hold
8 more of the 9 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5V B2 weeks ago
Great experience from start to finish, owner was on site the entire roofing installation of our home. We will be recommending yous to all of our friends and family.. you guys rock! Thanks again
- 5 out of 5John Brancato3 months ago
Had a great experience with these guys.
- 5 out of 5Ramiro R3 months ago
Southtown’s roofing replaced my roof couldn’t be happier Highly recommended
- 5 out of 5Tim Marshall4 months ago
Southtowns did a great job on my rental property in Amherst. Price was fair, the team was great. James was the most knowledgeable sales person we had out of the other two companies we got quotes from.
- 5 out of 5kevin armstrong5 months ago
Highly recommend I couldn’t be happier fast and cleaned up good Ty again guys
- 5 out of 5Tim Tomsen5 months ago
Thank you to Frank and his team. They did a great job on my roof.
- 5 out of 5Salma Almosaadi5 months ago
Southtown did an amazing job on my new roof. Definitely calling them to do my windows next.
- 5 out of 5James Harper5 months ago
I had an outstanding experience with Southtowns Roofing from start to finish. The team was professional, punctual, and extremely knowledgeable. They walked me through the entire process, explained my options clearly, and never made me feel pressured.
The latest post from this business
Posted by Southtowns Roofing Company to their own Google profile 2 weeks ago. Their words, not ours.
We see it all. If your roof looks like this underneath that is from years and years of water intrusion. It is very important that you address these issues early. If not, you can see how soft and easily damaged the roof decking can become underneath your shingles. This particular roof was so far gone that it required a miracle. We truly love what we do, if you are in need of a new roof and want it to be affordable, call us today. 5 days ago
What Southtowns Roofing Company says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed, Insured & Certified Your home is…”
Warranty offered
“…Lifetime Warranty We stand behind the quality of our…”
Their site also states: insured.
Other roofers in Tonawanda
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| R & A Roofing LLCthoroughness, gutters, roof replacement5.030 ratings0% one and two star(716) 396-7663 | 5.0 | 30 | 0%0 of 30 | (716) 396-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 9 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 9, of which 9 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.
There is not much data on Southtowns Roofing Company. A short record here means our capture found little — not that there is nothing to find, and not that the business is new or inactive.