Smith Roofing

All 3 of the one and two-star reviews we hold for Smith Roofing, most recent first.

• 1 out of 5Nitaa year ago

  Before you hire this company make sure you do not have a HANDICAP neighbor. There is no way to put the picture on here to show the disrespect this company and the team lead on site have for neighbors of the people that use this company. I have to use aids to help me walk that's why the parking spot is clearly maked handicap. This company dropped there dumpster in the front part of the spot and then opened the door of it and laid osb board down that took up the whole handicap parking spot. Then the lead and one of his helpers decided it was a good idea to laugh at me because I had to struggle to get to my house. This includes the lady I spoke to on the phone that didn't think there was anything wrong with the situation. So just be aware of your handicap neighbors when dealing with this company because they don't care about them. If I could not give them a star I wouldn't but of course you don't get that option. Just like there is no option for the picture to show how disrespectful this company and their employees are.

  Reply from the business

  Thank you for your feedback. I do appollogise we parked the dumpster in your parking spot. When we were made aware of it we moved quickly to have the container moved with in 1 hour of being notified.

• 1 out of 5Mad Sher4 years ago

  Whoever answers the phone is quite rude.

  Reply from the business

  I would love to talk with you about this. Not sure why your profile is anonymous. We pride ourselves on customer service. We have a lot of compliments from our customers about the friendliness of our staff. Please call and ask for me directly as I would like to get to the bottom of this complaint. Jesse Smith

• 1 out of 5Anthony Wayne (Wayne)5 years ago

  Called to get a quote and or estimate. Their pricing would be great but they do not service the area of Marion whatsoever on a property I own. …

  Google cut this review short. The full text is on their Google profile.

• estimate23
• polite crew17
• insurance process14
• storm damage repair13
• siding10
• metal roof repair8
• shingle repair8
• garage roof6
• quick installation5
• site cleanup4
• dumpster placement3

14 more of the 325 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Matthew Hartman6 hours ago

  Excellent from start to finish.

  Reply from the business

  Hello Matthew, thank you for the wonderful review. We're thrilled to hear everything went smoothly from start to finish and that you had an excellent experience. We appreciate you taking the time to share your feedback, and thanks again! The Team at Smith Roofing

• 5 out of 5RollingRock/fan2 days ago

  Very pleased with entire process. Couldn't ask for a better outcome.

  Reply from the business

  Thank you for the fantastic review. We're thrilled the process went smoothly and that you're happy with the outcome. It's great to hear we met your expectations. We appreciate you taking the time to share this. Thanks again! The Team at Smith Roofing

• 5 out of 5Pinger 5565 days ago

  They went above and beyond to get our leaking roof done and installed. I even had an issue with the hit water heater vent not being installed correctly and they came out immediately and got that fixed a a caulked. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Pinger, thank you for the fantastic review and for highlighting our team's quick response to the hot water heater vent issue. We’re glad the new roof is looking great and holding up against leaks. Your recognition of our effort to go above and beyond means a lot to our crew. Please contact us anytime if you need anything else. Warm regards. The Team at Smith Roofing

• 5 out of 5MJ Magee6 days ago

  When the job was completed we did a walk through and noticed some minor damage on my asphalt. Smith roofing followed up with the asphalt company and the repair was completed to my satisfaction. Smith roofing stayed in contact with me so I knew it was being handled. Great job!!

  Reply from the business

  Hi MJ, thank you for sharing your experience. We're glad our team coordinated with the asphalt company and completed the repair to your satisfaction, and that our communication kept you informed throughout. We appreciate your trust in Smith Roofing and are happy you had a great experience. Thanks again! The Team at Smith Roofing

• 5 out of 5Jill Keima week ago

  My experience with Brody, Kaleb, and the crew was all positive. Brody, my primary contact, is knowledgeable, friendly, responsive, service minded and an all around pleasure to work with. Kaleb came through with stopping by as promised to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Jill, Thank you for the wonderful review and for recommending Smith Roofing. We're delighted Brody, Kaleb, and the crew provided friendly, responsive, and professional service and that you felt the price was fair. We'll be sure to pass your kind words along to the team. Thanks again! The Team at Smith Roofing

• 5 out of 5Robert Fortea week ago

  Beautiful work. Great experience

  Reply from the business

  Hi Robert, thank you for the wonderful review. We're delighted you enjoyed the beautiful work and had a great experience with our team. We appreciate you taking the time to share this and look forward to serving you again. Warm regards! The Team at Smith Roofing

• 5 out of 5RZa week ago

  Friendly, knowledable,did a very good job

  Reply from the business

  Hi RZ, Thank you for the 5-star review. We’re glad our team was friendly and knowledgeable and that you were pleased with the job we did. We appreciate you taking the time to share your experience. Thank you! The Team at Smith Roofing

• 5 out of 5Emeth A2 weeks ago

  Came out fast when we needed a quick turn around. Professional and really helped us out!

  Reply from the business

  Hi Emeth, thank you for the great review and for noting our quick turnaround. We're glad our team could help when you needed a fast, professional solution. We appreciate you choosing us and look forward to assisting you again. Thanks again! The Team at Smith Roofing

• 5 out of 5W Bennett2 weeks ago

  Highly recommend!

  Reply from the business

  Thank you! We appreciate you taking the time to recommend us and are glad you had a great experience. We look forward to serving you again soon. Thanks again! The Team at Smith Roofing

• 5 out of 5mlkel burlewa month ago

  I had the roof shingles replaced after 26 years. They did a excellent job at a fair price.

  Reply from the business

  Mlkel, thank you for the five-star review. We're glad the roof shingle replacement after 26 years met your expectations and that you found our work and pricing fair. We appreciate you choosing us and taking the time to share your experience. Thanks! The Team at Smith Roofing

• 5 out of 5Rick Linka month ago

  Quoting to completion was very straight forward, sales person was great to work with and the repairs were completed in a timely manner.

  Reply from the business

  Hi Rick, thank you for the great review. We're glad the quoting process was straightforward and that our salesperson and repair team made everything smooth and timely. We appreciate your business and are here if you need anything in the future. Thanks again! The Team at Smith Roofing

• 5 out of 5Heath Millera month ago

  Very knowledgeable and attentive to detail. Very appreciative for the way they protected our landscaping

  Reply from the business

  Hi Heath, thank you for the wonderful review. We're glad our team's knowledge and attention to detail met your expectations and that you appreciated how we protected your landscaping. We value your trust and look forward to helping with any future projects. Thanks again. The Team at Smith Roofing

• 5 out of 5Marilyn Sandersa month ago

  Very good company to work with Reasonable prices

  Reply from the business

  Hello Marilyn, thank you for the wonderful review. We're glad you found our team easy to work with and our prices reasonable. Your feedback means a lot and helps us continue to provide great service. We look forward to the chance to work with you again in the future. Thank you! The Team at Smith Roofing

• 5 out of 5Kris Volda month ago

  Smith's team has been amazing! Best service i have received in years. An old time ethic you just don't find anymore. Honest. Fast. Accurate and knowledgeable. If you need work done - these are your guys!

  Reply from the business

  Hi Kris, thank you so much for the fantastic review! We're thrilled to hear our team provided honest, fast, and knowledgeable service and that our old time work ethic stood out. Your recommendation means a lot to us, and we look forward to helping with any future projects. Thanks, The Team at Smith Roofing

A roofing problem doesn't always call for the biggest solutions. Every roof is different, which is why a proper assessment matters before any work begins. The right evaluation helps ensure the solution fits the condition of your roof, not assumptions or guesswork. Explore our FAQs to learn more!13 hours agoLearn more

• Mentions the BBB

  “…Smith Roofing is a BBB accredited business, reflecting our commitment…”

Their site also states: states a founding year.