Roofing contractor
SmartRoof - Roofing and Solar
200 E Pratt St Ste 4100, Baltimore, MD 21202
Listed under Halethorpe, MD
- Google average
- 5.0
- Ratings counted
- 26
- One and two star
- 0 of 26(0%)
- Maryland median
- 1.8%
The first three are Google’s own figures for SmartRoof - Roofing and Solar, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Maryland roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 25 | 96% | |
|---|---|---|---|
| 4 | 1 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Maryland sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for SmartRoof - Roofing and Solar. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- answering questions4
- professional team4
- responsive team2
- install crew2
- fast work2
- thoroughness2
- customer support2
- planning2
- cleanup2
- timely team2
Other reviews we hold
14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Yang Kim2 years ago
Very impressed and happy with the work quality and thoroughness of SmartRoof in installing my new roof. Work was completed efficiently, well planned and planned and was pleasantly surprised that it was completed in a day! James Jones, …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Dan Slebodnik2 years ago
SmartRoof did a great job replacing my roof. The project was seamless from start to finish, all planned and inititiated by the SmartRoof professionals. The roof installer crew worked a very long day to complete the job, and they are very well trained to install roofs. I was amazed by the whole roofing experience.
- 5 out of 5Kelly Hogan3 years ago
I couldn’t be more pleased with my new roof but more importantly the amazing Customer Service I experienced from a handful of SmartRoof employees went well beyond my expectations. At every turn they were responsive, professional, …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Weedon Gallagher3 years ago
From salesmen to super to crew, the entire team is professional, responsive and highly knowledgeable. Fantastic company. Emmanuel Odagbodo, Cali Moorman and Mr Moorman (who first knocked on my door) all deserve recognition.
- 5 out of 5Siji Alabi3 years ago
Emmanuel was very professional, patient and answered all questions and concerns.
- 5 out of 5Barbara Stanard4 years ago
The roofers were professional. They worked fast and did an awesome job of cleaning up.
- 5 out of 5Ben White4 years ago
Everybody was very helpful. Rich and everybody else did all the work in 2 days and sent someone out quick when I had a question about the new windows.
- 5 out of 5Robin Carruthers4 years ago
Price was competitive, all work was completed on schedule, I was kept informed of progress and so far as I can tell the work was well done (it looks great)
- 5 out of 5Larry Gorban4 years ago
Smartroof did an excellent job in replacing our roof that had been damaged in a storm. They were extremely efficient and did a great job in cleaning up after the project.
- 5 out of 5Rohin SaxenaEdited 4 years ago
We had amazing experience starting from beginning. The initial inspection and what we require was understood and communicated very well by Luis. Every details of whole process was discussed and informed to us in advance by whole team. Delivery of material installation process , different dates and the actual installation was handled very well with no issues. Rich install project manager kept us informed each step on install date. Whole crew finished install before time. I would strongly recommend Smartroof to anyone.
- 5 out of 5Kevin Salley5 years ago
Although we dealt with various representatives along the way (all positive experiences), Caleb Hendrickson was THE star by far, sharing his extensive knowledge and experience regarding our project needs and providing excellent overall customer service. Based on this positive experience, we would definitely consider exploring other Smart Roof offerings for future projects. 7/30 update --- AND to further illustrate the customer service I'm speaking of, Mr. Hendrickson stopped by my house to doublecheck a concern I had regarding tree trimmers"proximity to my freshly completed roof/gutter job. He added me to his existing schedule and made a quick inspection to ensure that all was OK. It's rare to find this level of customer service and I really appreciate it!
- 5 out of 5Ricky Shoulars5 years ago
The company /team members are very professional. They stayed in contact with me throughout the entire process. My roof turned out great! I would highly recommend the company.
- 5 out of 5Jose Rodas5 years ago
Caleb Hendrickson is a very professional representative of SmartRoof, he showed great customer service, and did not stop until our problem was resolved. I will not hesitate to recommend him to all my friends.
- 5 out of 5Mike Amerson5 years ago
Best contractor experience ever. Luis and his team at SmartRoof were exceptional and very timely and professional with no detail left out. Cleaned properly when complete and roof was done in a day! If you can get Luis and his team, you're in for a treat!
What SmartRoof - Roofing and Solar says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
License number shown
“…Hills Road Suite 600 Reston, VA 20190 License: 2705158983 Richmond, Virgina Local Office 4860…”
Warranty offered
“…Roofing Storm Damage Roof Replacement Warranty Solar Solar Financing FAQs Integrated…”
Free estimates
“…Book a FREE Inspection Have one of our experts inspect your…”
Mentions the BBB
“…high ratings on Facebook, and an A+ rating with the Better Business Bureau. See…”
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 26 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 22, of which 18 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.