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Roof Warden

Roofing contractor

Smart Home Building Systems Ltd.

17704 118 Ave NW, Edmonton, AB T5S 1P7

Listed under Stony Plain, AB

Google average
4.9
Ratings counted
73
One and two star
0 of 73(0%)
Alberta median
3.2%

The first three are Google’s own figures for Smart Home Building Systems Ltd., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Alberta roofers we list with enough ratings to compare.

Rating breakdown

4.9
73 ratings
How the 73 ratings break down, from five stars to one
5
6893%
4
34%
3
23%
2
00%
1
00%
0%of these 73 ratings are one or two stars (0)

Lower than most — the typical roofer in Alberta sits at 3.2%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Smart Home Building Systems Ltd.. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • siding14
  • eavestroughs11
  • polite crew10
  • metal roof installation8
  • product selection8
  • courteous crew6
  • large renovations5
  • siding removal4
  • installation job3
  • lifetime warranty2
  • front door replacement2
  • hailstorm damage repair2
  • colour choices2

Other reviews we hold

14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Marshall R. Taylora week ago

    Dustin and the team at Smart Home Building Systems are truly dedicated to delivering quality work. It’s clear they care about more than just the finished product. They’re intentional about putting the right systems and processes in place to stay organized, communicate clearly, and ensure every project meets their high standards. Their commitment to continually improving the customer experience makes them a team you can confidently trust.

    Reply from the business

    Very kind words Marshall… it takes good people to recognize good people. Thank you

  • 5 out of 5Dylan2 months ago

    Absolutely fantastic work. Came to do my siding and exterior foam. And just took every step to do a perfect job. Saw potential issues and communicated with me to fix them. Can not recommend enough.

    Reply from the business

    Dylan, much respect for your trust in allowing us to work on your home. It’s a pleasure to receive positive reviews and we appreciate your continued business.

  • 5 out of 5KAMI CONTRACTING GROUP INC6 months ago

    Hi everyone. I would like to thank Joe at Smart Home Building Sytems LTD for his excellent …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Well thanks so much. We certainly appreciate the positive feedback. We put our hand up and quite possibly a little too high this past year to try to assist with the hail reclamation. I will be the first to say that not everyone got the full Smart Home experience. We went through contractors, staff, supply chain, customer, insurers, weather and yes, communication challenges. But, we sure never quit. So, when we are fortunate to find good contractors that are passionate about their skillset it’s always a win for everyone involved. Thanks for working with us and sharing your accountability and integrity.

  • 3 out of 5J Veinotte9 months ago

    We recently had smart homes replace our roof, siding, window vinyl patching, and replaced our back door. The final results look good, and the work seems to be done properly. The crew was polite and cleaned up after themselves, which we …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Mrs. Veinotte, I will be the first to admit we have communication challenges and have since hired additional help and are always evolving in this area. However, I’m glad you never gave up on us, I’m glad we delivered the quality we had set out to provide and I’m grateful you were happy in the end.

  • 5 out of 5Dark Shadow9 months ago

    Recently. Had our Windows and. Front door entry way. Done. The crew. We’re awesome. They worked in synchronized. Precision. Last year they did family. Members windows. They. Left no mess. AND a more than. Clean area. Anyone. In need of of. Windows. Doors roof. This is the Company. To call. Fair pricing. AND. Extremely. Happy. Customers.

    Reply from the business

    Darryl, I hope we never get too big that we can't appreciate the gratitude that comes with the smaller jobs. Glad to hear that the guys were tidy and worked to meet your needs and expectations. We are real fortunate with the referrals and quite often these are the best customers. Thank you for the trust and the business.

  • 5 out of 5Barry Doddridge10 months ago

    We had joe and his team redo the outside of our house with hardy plank and replaced the roof with a new metal one The professional was unbelievable and the constant contact with us throughout …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Well Barry, that's very nice of you to take the time to share. That was quite a large project and indeed took us a while... but in the end with your help we were most definitely able to make your house - your home. The truth is we get asked at the Home Shows why we are called Smart Home etc. and when you get right down to it most people that we sit with really want what you have. A lifetime roof, hail resistant siding and a beautiful front door. And you folks trusted us with all three. The smartness is in upgrading the windows, insulation with more permanent solutions that will be maintenance free for years to come. We appreciate your kind words, your honesty and your business.

  • 3 out of 5Randy MonuikEdited 11 months ago

    Smart home was great to deal with. They came to my house showed me the best product and warranties. They started out strong. The roof was done in no time. Then I realized the company had no sub contractors of their own. The soffit Facia and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Mr Monuik, we appreciate your sharing and overall I'm glad we were able to make things right in the end. Yes, we have been a little taken back lately. The city has 13,000 hail damaged homes in Calgary and it has indeed affected our trades, pride and ego and yes, our flow. Much respect for your understanding.

  • 4 out of 5R. Wagea year ago

    Overall, we’re very pleased with the work done on our new metal roof replacement. Smart Homes was the only company that actively collaborated with our insurance provider to maximize our claim. Their thoroughness and professionalism were exactly why we chose them. Unlike other companies that simply based their quotes on what the insurance would pay, Smart Homes worked closely with both us and the insurer to ensure a fair and accurate estimate for all the necessary repairs. They took lots of pictures to document the work completed. The only reason we gave 4 stars instead of 5 is that communication could have been better. We experienced some miscommunication that led to crews showing up when we were not there and needing access to the inside. Lack of communication causing errors leading to extra work, but these issues were addressed. We understand this was likely due to the high demand following Calgary’s recent hailstorm, which stretched crews and resources thin. In the end, we have a beautiful metal roof and here are a few things to note: Installation takes longer than a shingle roof and requires more space to store materials. The team communicated this clearly upfront and worked with us to maintain access to our garage throughout the project. Since installation, we’ve had several heavy rain and hailstorms. Surprisingly, the metal roof is much quieter than shingles—there’s less noise from wind, hail, and rain, making it very pleasant inside. The runoff seems heavier, and while it’s hard to say if our gutters are fully keeping up yet, we’re monitoring the situation. An unexpected bonus: we haven’t needed to turn on our air conditioning since the new roof went up. Whether it’s due to the roofing material, improved ventilation, or both, our home stays noticeably cooler than in previous summers. We’ll continue observing this benefit over time.

    Reply from the business

    Well Mr. Wage... we love the 5 stars but will learn to respect the 4 star. We have been nothing but stretched and we appreciate your sense of gratitude, … More

  • 5 out of 5Lorna Randalla year ago

    We have a living room that faces North so was quite dark. Andrew, Smart Home, added two small windows to the East wall. He was very pleasant to work with, price was great and we are very pleased with the result. Thank you.

    Reply from the business

    Thanks Lorna… we love your attitude of gratitude. If we had a nickel for every time we talked to someone about siding and said, while we are here we can quite easily make your windows, bigger or smaller, add or remove. Thanks for the business we appreciate the review.

  • 5 out of 5Aaron Rolanda year ago

    Experienced team that cuts no corners. Roof looks excellent. Thanks.

    Reply from the business

    Thanks so much Mr. Roland... we appreciate the business and your kindness always helps. We all agree that you had definitely got your monies worth from the last roof. Cheers

  • 5 out of 5Rick Brownleea year ago

    We used Smart Home for all of our exterior repairs from the hail storm and were very happy with the work they did. Brad ensured that the work was completed to our satisfaction and was very easy to work with. A special thanks to Sean and his …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Well thanks so much Mr. Brownlee, the hail storm has kept us very busy and we are indeed trying our best to try to keep everyone happy. We appreciate your kindness, your business and above all for taking the time to share your Smart Home experience.

  • 5 out of 5Richard Sterna year ago

    I'm an experienced renovator and research scientist, working to transform a 50’s bungalow into a 21st century super-insulated little gem. I hired Joe and Andrew to help me with several projects over the last few years, including steel roofing, exterior cladding, eavestroughs, and soffits, and additional projects are forthcoming. I’ve been really fortunate to have found Smarthome. Firstly, I’m not an easy customer for Joe and Andrew, in that I have particular demands and requirements, as I’m a stickler for construction details and aim to utilize the latest building science and highest quality materials in my own work. I didn’t want to deal with just your average renovator. The goal here is to build for the next 50 years. It was a revelation to initially interact with Joe and later Andrew, who share this same passion for quality and best practice in construction methods and materials, and I’ve learned a lot from their experience and wisdom. Their interactions and communications are always professional and prompt, and as a smaller company it feels highly personalized, I’m always in the loop. Exterior renos inevitably encounter unexpected complications and delays, and it was in fact my own project delays requiring Smarthome to shuffle their project deck. No problem, they get it, we’re in this together. For the average homeowner just wanting to know if Smarthome will listen to you, provide the best possible advice, steer you clear of bad choices, give you options to meet your needs and budget, build it right the first time, and give you a fair market price, then have no hesitation. Awesome company.

    Reply from the business

    Mr. Stern, You were a tough customer and that part was indeed true... but worth it. We used … More

  • 5 out of 5Dan Pa year ago

    This is our first experience with large renovations due to the hail storm last year. This company has been a pleasure to deal with. So far our roof has been replaced. The roofers used were amazing people who were friendly and knowledgeable; taking time to answer questions. Their work looks amazing and has left us feeling confident that the job has been done with the very best quality.

    Reply from the business

    Dan, we find your gratitude refreshing and it’s our pleasure to work with people who not only respect the trades, but also love their homes. That makes it a win/win. We are looking forward to the next phase of the restoration. Thanks so much for the positive review.

  • 5 out of 5David Evansa year ago

    We were very pleased with the work that was done on our house. The communications between us and the contractors were excellent and there were no budgetary surprises. The quality of the work was outstanding. Everyone was friendly and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Mr. Evans, this is a great way to start the new year with such a positive review. Your place was quite a large project overall and allowing us to return a year after installing your new roof says quite a bit as well. I think we're as proud of your home as you are because it really looks fantastic. I like to say that we were able to make your house - a home. Naturally with your trust, guidance and modern colour choices. All the best in 2025!

The latest post from this business

Posted by Smart Home Building Systems Ltd. to their own Google profile 6 months ago. Their words, not ours.

Working with insurance providers can feel overwhelming when you're already dealing with damage to your home. ⭐ That's why we're proud when homeowners recognize the extra effort our team puts into helping navigate the process. We're committed to providing quality clear communication, and support every step of the way. #shbs #yourexteriorenvelopeprofessionals #customerreview #yychomesJul 27, 2026

What Smart Home Building Systems Ltd. says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Licensed, Bonded and Insured You’ll sleep…”

  • Free estimates

    “…More Beautiful Home 1 Schedule A Free Consultation Schedule a free consultation to…”

  • Financing available

    “…Flexible Financing Options We offer financing solutions to make…”

Their site also states: insured, bonded.

Other roofers in Stony Plain

Ranked by how many ratings Google has counted.

Other roofers we list in Stony Plain
Roofing contractor
Zebra Roofing & Exteriorswater leakage, welcoming owner, thoroughness5.012 ratingstoo few to compare(780) 340-7307
Top Glaze Roofing LTDcommunication5.09 ratingstoo few to compare(780) 233-4473

All roofers in Stony Plain →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 73 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 21 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.