Scott Didrikson Construction

8 of the 9 one and two-star reviews we hold, most recent first.

• 1 out of 5Kimberly Borga year ago

  If you gave him a good review you got lucky. He will not even call us back and we paid over $60,000 and our roof is still leaking

• 1 out of 5Jim Priley5 years ago

  It took forever to get them to come the first time.When Scoot left he told me that he didn't have the right product with him and he would be back in 1 week. That was 10 month ago. Now in this time water is pouring in my garage, he hasn't put my gutters back on, everything is getting wet. There's no Snow stops on the roof and all the snow is sliding down on the deck and freezing. Also Snow is piling up on part of the garage roof which is week and leeking even more. I found nails and screws all over the yard. 2 flat tires and I could go on and on. I got ahold of him 3 months ago and he said he would make time in the next few weeks. I was counting on this because my garage is leaking bad. I have not heard from him since. I have called, texted over 50 times and I get no answer. I called to even make appointment with the office left a message. No one called me back. I guess it's time to go to the next step.

  Reply from the business

  Most of the claims in this review are false. Especially the part about calling and texting and not receiving an answer. Yes, we were not able to install the snow stops in a timely manner because they were not readily available. One of the many supply chain issues we've run into since the pandemic began. We have been in touch with this customer, and we are continuing to work toward a resolution.

• 1 out of 5John Donicht5 years ago

  Took the entire summer to get them to come out in 2020. Now i need them to come out and repair what they did. Again like pulling teeth. Scott said he would be out in couple of days 3 weeks ago. Why am I being treated this way?

  Reply from the business

  While working through a pandemic, we have been doing our best to maintain our high standards of quality workmanship. But there have been so many issues that are out of our control. This was all explained in great detail to this customer, and he expressed understanding. We made a few attempts to rectify this situation, but unfortunately we have yet to reach a resolution.

• 1 out of 5Linda S.5 years ago

  We called for an estimate, told them what we needed. It took them three weeks come out. They canceled once because of rain, however there was no rain during our scheduled appointment day and time. In the end, they told us they only do big jobs. What a waste of our time!

• 1 out of 5Becky Bergherr6 years ago

  Waste of time. I scheduled an appointment for an estimate to have 8 windows replaced. Jeremy called an hour before the appointment to reschedule due to rain. I asked to keep the appointment, since I knew most of the appointment would be …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Laurie Hauschild6 years ago

  Good work but a scheduling fiasco! We were scheduled to have our garage roof replaced at 8am on Saturday of Labor day weekend, no one showed up all day and even more disappointing, no one called. My husband had hauled everything out of the garage, since they were going to be removing old insulation, and then had to haul it all back in! Then on Sunday at 1pm a crew shows up unannounced! We were hosting a birthday party at 3 so we had to tell them it wasn't going to work for that day. They apologized and agreed to come back at 8 am on Monday(labor day) . They did show up but not until 10. I realize a garage roof isn't a big job and they had told us it would be a fill in job for them, but hey guys have you heard of a phone?! After the job was finished, two large trailers were left in our driveway until late morning the next day! Even if we had wanted to park in our garage over night we couldn't have! Like I said the work was good and the price was reasonable but I don't know if we would use them again mostly because of the poor communication.

• 1 out of 5tim carlsness7 years ago

  Call them for an appointment to have them give me an estimate on replacing my roof. They took my information and said that someone would get back to me. After 6 weeks nobody had called me back.

  Reply from the business

  Hi Tim, I'm sorry we didn't get back to you. The end of March/beginning of April is a tough time for us as we begin getting many phone calls and we are just starting to get back into the swing of things. I hope you will give us another chance; I'd be happy to get you an estimate on your roof.

• 1 out of 5Andrea Johnson7 years ago

  We recently had Scott Didrikson Construction install a new sliding glass door, windows, and roof on our house. I want to start by saying that the quality of the work is GREAT, but the customer service was TERRIBLE, and is the only reason why I would not recommend the company to family and friends. We felt the discussions with Scott and the majority of the crew were fine, but Jeremy was very demeaning and defensive throughout the entire process. He talked down to us as if we were below him and was often out of touch with what we were to be expecting each day. There would be days, sometimes weeks, in between when workers were at our house, which is fine with some explanation, but there was none. At one point, we hadn't seen anyone at the house for some time, and Jeremy was not answering texts or calls. Eventually, he text Scott's name and number, nothing else, with no explanation... so were we to assume he was our new front man??? When my fiance questioned this in another text, he called, and was very rude, and I know this as he was on speaker phone. He said "I thought I made it clear that I was out of town hunting and you were to contact Scott." Ummmm.... not clear at all, just one text with his name and number, nothing else. He never mentioned he would be gone and we were to contact someone else. All in all, I'm happy the project is done and we no longer have to be in contact with him. Again, the quality of the workmanship is amazing, we are happy with the final project, but getting there was a struggle. If Jeremy is their only front man, I would recommend going somewhere else.

  Reply from the business

  It is very disappointing to read this review. I wish that you had called the office at some point to let us know how dissatisfied you were with the customer service. I'm sorry for the negative interaction you had with Jeremy. We are proud of the work we did at your house, and we liked having you and Ross as customers.

• estimate5
• roof installation3
• phone3
• crew3
• project2
• deck2

11 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Liz Lamoreauxa year ago

  Very polite and kind crew, set a time and they were there on time , very professional and the job was done amazing .

• 5 out of 5Jeannine Morgan3 years ago

  I am not a very handy person so these guys are my go to for all home repair needs. If they can’t do it, they will point you in the right direction. I have had Scott Didrikson Construction add a bathroom, finish our basement, replace a roof, add insulation to our attic, replace our deck and railings. They have always been very responsive when I have reached out for questions or needs. They have been a great company to work with and appreciate the relationship we have built over the years!

• 5 out of 5Dennis Hickey4 years ago

  Couldn’t be happier with the deck replacement Didrikson Construction did for us. Jeremy was pleasant to work with, took all our concerns into account. Shaun and Jake are excellent carpenters. Attention to detail is their focus. Final bill …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words, Dennis! We appreciate your business.

• 5 out of 5Tina Smith4 years ago

  Fast to call you back

• 3 out of 5Doug Stevens5 years ago

  I loved that they answered their phone right away. They couldn't help us because are project was to small. They did give us a couple of referrals, which was nice.

• 5 out of 5Jeff Haupert6 years ago

  Scott and his crew were outstanding! Did our roof in less than a day. Professional and they cleaned up every bit of debris.

• 4 out of 5Bonnie Thompson6 years ago

  I am getting a refund after talking to the office lady.

• 5 out of 5Mandy Toboleski8 years ago

  Great company to work with!!

• 5 out of 5Tina Didrikson9 years ago

  Great customer service and an amazing crew

• 1 out of 5P HEdited 11 years ago

  hired him to replace a roof. His team came over started to replace roofing system, then called us to add on new replacement sheathing for $3,000.00. This was 5 years ago. We sold the home and come to find out when new home owners doing …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Ben Moore14 years ago

  Its nice to have someone trustworhy when working on something so important. I trust my family under that roof!