Roofing contractor
Roughneck Roofing
2421 S York St, Muskogee, OK 74403
- Google average
- 4.8
- Ratings counted
- 218
- One and two star
- 8 of 218(3.7%)
- Oklahoma median
- 1.3%
The first three are Google’s own figures for Roughneck Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Oklahoma roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 206 | 94% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 2 | 1% | |
| 2 | 1 | 0% | |
| 1 | 7 | 3% |
About typical — the typical roofer in Oklahoma sits at 1.3%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Roughneck Roofing, most recent first.
- 1 out of 5Jessica Garcia10 months ago
This company has a reckless driver. Had to slam on my breaks because he thought it was a smart idea to speed up in a construction site & beat the light. If I hadn’t slammed on my breaks I would’ve hit him.
Reply from the business
Hi Jessica, I’m embarrassed as the business owner that this happened to you with one of my salesmen. Can you please text me your phone number so I may call you? 918-401-9125 - Stephen
- 1 out of 5Lea Burroughsa year ago
My experience was on the Muskogee Turnpike eastbound on 8-12-25 when one of their trucks blatantly cut me off so he could get around between me and the auto hauler that was in front of him. I had to slam on my brakes HARD to avoid a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Lea, I’m sorry that this happened to you. How my employee drives obviously has nothing to do with how we install a roof, however, this shouldn’t have happened and I’d like to correct it with my employee. Would you please send me a text message so I can call you tomorrow to discuss this with you. I’ve got several trucks on the road and I’d like to see if I can narrow down who it may have been. 918-401-9125 - Stephen
- 1 out of 5Dylan Abrahamsa year ago
Find anyone else
Reply from the business
Thanks for taking the time to talk to me about the issue. - Stephen
- 1 out of 5Shawna Lacey2 years ago
I called Roughneck SEVERAL WEEKS AGO, regarding a HOLE in my 81 yr old mothers roof. Someone was very quick to come and look at the damaged area. And we have waited for his quote/estimate. We have made several calls and left a few messages …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Shawna, I’m sorry for the misunderstanding and lack of communication on our end. Unfortunately this must’ve just slipped through and we dropped the ball.
- 1 out of 5me No2 years ago
Said they would come out for estimate never showed up called them 4 different times left message for Stephen he never returned any calls would not recommend them for any repairs.
Reply from the business
Not sure who this is as there is no customer name for me to be able to respond with what may have happened.
- 1 out of 5Mike Nelson3 years ago
Never got my estimate after he came out, and I called him twice.
Reply from the business
Hi Mike, we must’ve mixed up our communication somehow on our end. Please shoot me a call or text directly at 918-401-9125.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance23
- new roof11
- leak points8
- hardworking crew6
- decking repair4
- thorough cleanup3
- fast scheduling2
- leak detection2
- no pressure sales2
- quick installation2
Other reviews we hold
14 more of the 198 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Steven Airehart3 days ago
Had 90 mph winds come through which resulted in some shingles being blown off. Called Roughneck Roofing and they were here in literally under 2hrs and got it all patched up. Fast, friendly, professional service.
Reply from the business
Hi Steven, thanks for allowing us to get you fixed up with that repair from the storm. We appreciate the review! - Stephen
- 5 out of 5Andrew Gallardoa week ago
Great experience, gives details on what needs to be done, why, and how it will be done.
Reply from the business
Thank you for taking the time to write a review. We appreciate it! - Stephen
- 5 out of 5Debbie Havensa week ago
Reno was so personable and honest. I got an honest appraisal with no pressure.
Reply from the business
Hi Debbie, thank you for writing the review and mentioning that Reno was personable and honest. We pride ourselves in making sure the customer has the right information for their needs. - Stephen
- 5 out of 5Dennis M3 weeks ago
I highly recommend Roughneck Roofing LLC. From the very beginning, my field supervisor and primary contact, Reno Kincy, made the entire process easy. I quickly learned why Roughneck Roofing advertises themselves as Insurance Specialists. Reno worked hard to maximize my insurance benefits and expertly guided me through the claims process. He performed the initial roof inspection with me, answered all of my questions about insurance coverage and material options, and maintained excellent communication throughout the project. One thing that really stood out was that Reno made sure he was on-site when the insurance adjuster inspected the roof. He walked the roof alongside the inspector the entire time, making sure nothing was overlooked. The installation crew was outstanding. They arrived on time, worked efficiently, paid close attention to detail, treated my property with respect, and left the job site clean when they finished. Their workmanship and professionalism were evident from start to finish. The completed roof exceeded my expectations. The craftsmanship is excellent, the house looks fantastic, and I have complete confidence the job was done right. If you're looking for a roofing company that knows how to work with insurance companies, communicates well, and delivers exceptional results, I would highly recommend Roughneck Roofing LLC.
Reply from the business
Hi Dennis, thank you for taking the time to write out such a thoughtful review! It was a pleasure working with you and I’m happy to hear that Reno took such great care of you both. Welcome to the Roughneck family! - Stephen
- 5 out of 5Jamie Tapp3 weeks ago
Great local business that generously gives back to the community. They have been a valuable supporter of the Fort Gibson High School softball team, as well as other activities, that makes a real difference for our students. Highly recommended!!
Reply from the business
Thank you Jamie for the review regarding our summit support in Fort Gibson, we greatly appreciate it! - Stephen
- 5 out of 5Alan Walkera month ago
After contacting Travelers, we chose Roughneck roofing to estimate and place a new roof on our home. After some delays due to weather and illnesses they replaced our roof in a very timely and efficient manner. The workers were friendly and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Alan, it was great to work with you on your insurance restoration project in Muskogee, Oklahoma. I'm glad to hear that clean up was done up to your standards. Welcome to the Roughneck Family! - Stephen
- 5 out of 5Johnathan Manascoa month ago
Can’t believe they got our insurance to pay for a new roof. I’ve been trying for 5 years. They were prompt and kind. Great experience and easy going Reno is the best
Reply from the business
Hi Johnathan, thank you for taking the time to leave a review about Reno helping you get the insurance to cover your roof replacement! We try to educate ourselves on the process and changes in the insurance restoration industry to most help our clients. Welcome to the Roughneck family! - Stephen
- 5 out of 5Lawren Cunninghama month ago
Very easy to work with. Very professional and kind. would recommend.
Reply from the business
Thank you for taking the time to leave the review. We love to take care of our local Muskogee customers! - Stephen
- 5 out of 5Alexandrea Westbrooka month ago
Great experience! Worked me into the schedule, very informative and reasonably priced!
Reply from the business
Thank you for the review! - Stephen
- 5 out of 5Brittney Courtera month ago
Reno got us approved for a new roof after multiple failed attempts from others! He made the process so easy and seamless we didn't have to do much at all! I definitely recommend him and his crew for your roofing needs!!
Reply from the business
Hi Brittney, Thank you for taking the time to leave a review. We are thankful that you allowed us to help you with your storm restoration roof replacement. We work very hard to get roof approvals through the insurance companies when warranted. Welcome to the Roughneck Roofing Family! - Stephen
- 5 out of 5Tim EverettEdited 2 months ago
I had used Roughneck approx 8 months ago for a minor repair (outstanding job on that). A hailstorm came through in May and totaled my roof. Contacted Roughneck again and so glad I did. They worked with my insurance company and the adjuster. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Mr. Everett; thank you for the kinds words and the review. We appreciate your business. - Stephen
- 5 out of 5Austin Patterson2 months ago
Had damage from tornado storm and I worked directly with Reno and from start to finish he was very easy to communicate with and helped me with the insurance company to get as much coverage as possible. Once work was scheduled the crew …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Austin, thank you for taking the time to write a review for your storm damage restoration here in Muskogee. Reno takes pride in making sure every homeowner understands the process clearly and we advocate for you as the homeowner when dealing with insurance. I’m glad to he’s that we cleaned up like we were never there. Welcome to the Roughneck family! - Stephen
- 5 out of 5Jeff Garrett2 months ago
Stephen and the Roughneck Team are a cut above the rest! They know their business well and do everything in their power to make the roofing process better for each and every client they serve! …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Jeff, thank you for taking the time to write us a review. We appreciate the vote of confidence and we absolutely strive to provide the best possible experience for all of our customers! - Stephen
- 5 out of 5Crista Kham2 months ago
Mr. Kinsey was incredibly helpful throughout the entire process. He took the time to explain everything clearly and was very thorough in his inspection and recommendations. My father in law never felt rushed, and Kinsey made sure all …
Google cut this review short. The full text is on their Google profile.
Reply from the business
HI Crista, thank you for the review. We appreciate your father in law trusting us to do his roof replacement. - Stephen
The latest post from this business
Posted by Roughneck Roofing to their own Google profile 3 months ago. Their words, not ours.
Is your roof showing signs of wear and tear? Our expert team is here to help with comprehensive roof replacement services. We offer detailed project estimates and a wide selection of roofing materials to ensure your new roof is both durable and aesthetically pleasing. Our skilled contractors use expert installation techniques and provide thorough clean-up and debris removal. Plus, we offer comprehensive roof inspections to assess your roof's condition. Don't wait until it's too late, protect your property and enhance its value today. Visit our website or call us to schedule your consultation.Jul 27, 2026Learn more
What Roughneck Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…is backed by a 5-year workmanship warranty and manufacturer warranties, giving…”
States years in business
“…With over 35 years of combined experience, our team…”
Financing available
“…Muskogee, OK 24/7 Emergency Service Financing Available Money-Saving Discounts (918) 228-7389…”
24/7 emergency call-out
“…and Commercial Roofer Muskogee, OK 24/7 Emergency Service Financing Available…”
Family owned
“…We're a family-owned and operated business that's been…”
Their site also states: states a founding year.
Other roofers in Muskogee
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Roof Nerds - Wagoner Roofingefficient, free quote, dependability5.040 ratings0% one and two star(918) 973-1010 | 5.0 | 40 | 0%0 of 40 | (918) 973-1010 |
| Diamond B Roofing & Constructionworkmanship, clean up, insurance advice4.840 ratings5.0% one and two star(918) 577-1082 | 4.8 | 40 | 5.0%2 of 40 | (918) 577-1082 |
| Infinity Roofing and Construction LLCroof replacement, skilled crew, congenial staff4.937 ratings2.7% one and two star(918) 351-4522 | 4.9 | 37 | 2.7%1 of 37 | (918) 351-4522 |
| Exterior Solutions by Craig's Roofingwork, siding, salesman4.531 ratings6.5% one and two star(918) 683-3695 | 4.5 | 31 | 6.5%2 of 31 | (918) 683-3695 |
| Authentic Construction & Roofing LLCkind staff, timeline adherence, leaking4.928 ratings3.6% one and two star(918) 479-7663 | 4.9 | 28 | 3.6%1 of 28 | (918) 479-7663 |
| Kingdom Roofing & Restorationquality workmanship, kind team, knowledgeable team5.027 ratings0% one and two star(918) 938-2176 | 5.0 | 27 | 0%0 of 27 | (918) 938-2176 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 218 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 218, of which 198 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.