Roofing contractor
Ross Roofing
2200 Ln St, Kannapolis, NC 28083
- Google average
- 3.7
- Ratings counted
- 15
- One and two star
- 5 of 15(33.3%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Ross Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 9 | 60% | |
|---|---|---|---|
| 4 | 1 | 7% | |
| 3 | 0 | 0% | |
| 2 | 1 | 7% | |
| 1 | 4 | 27% |
Much higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for Ross Roofing, most recent first.
- 1 out of 5Kenneth MCGa year ago
My insurance company will not insure my house as ROSS ROOFING DID not put cap on right. Have a 1ft wide whole length of house . Vents not cut thru roof just stuck up there. Shingles over hng in gutters 3 inches rain water run over gutters. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We never leave felt out. We cover entire house. I take pictures of everything we do. This is a lie.
- 1 out of 5Germaine Santona year ago
I stand by my 2018 review that you just yesterday answered me on...what took you 7 years to answer me? You did not answer your phone 7 years ago either when we tried calling you several times. I no longer live at that address, but the new owner told me 6 years ago that she had issues with the roof and was told by other roofers that it was done wrong and she needed a new roof in spite of the one you did being just 1 year old then. Here is my 2018 review provided AGAIN...7 years later! Review from 2018: They did a roof replacement for me recently (10/22/18 completion) and shingled right over my gutter guards causing my gutters to become inoperable. Rain just goes right over the gutters and falls on the ground bypassing the gutters, or drips from my fascia board. Although they know about this, they cannot seem to find time to come back and fix this, nor to return phone calls to us anymore. BBB is now involved. I added 3 pics of my banged up gutters, and where rain is falling right off the roof...we look like the Beverly Hillbillies....Ross did the work.
- 1 out of 5Deborah Looney6 years ago
Charged my 73 oldmother in law 2700 to replace deck did a half job and never came back do not trust this company they are thieves she does have a claim with bbc
Reply from the business
We replaced over 200 square foot of treated decking boards, rails, and steps for $2,700. Material alone was over $1,400. We added support post and beams. This is a Two Story Deck. We suggested building a new deck. The homeowner did not want … More
- 1 out of 5Germaine Santon7 years ago
They did a roof replacement for me recently (10/22/18 completion) and shingled right over my gutter guards causing my gutters to become inoperable. Rain just goes right over the gutters and falls on the ground bypassing the gutters, or drips from my fascia board. Although they know about this, they cannot seem to find time to come back and fix this, nor to return phone calls to us anymore. BBB is now involved. I added 3 pics of my banged up gutters, and where rain is falling right off the roof...we look like the Beverly Hillbillies....Ross did the work.
Reply from the business
This roof had over 20 year old Leaf Guard Gutters. The owner said they paid for an inspector to come out. The inspector said "The roof was done right". Later she said she had a gutter company come out saying the whole system needed … More
- 2 out of 5Will HaskettEdited 8 years ago
Not reliable. Appointment no show.
Reply from the business
I've never heard of this person before. I looked at his past reviews and he gave a good review for several companies in different trades. And left bad reviews for other companies. I believe this could be one of those pay to boost your ratings companies.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- quick work3
- job3
- meticulous work2
- fair pricing2
- fascia2
- communication2
- rain2
Other reviews we hold
9 more of the 14 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Daniel Lamberta year ago
Did a roof for me the price was fair I am very happy with the work I am also having them another roof for me
- 5 out of 5Abel Mcknighta year ago
Very accessible, very easy to work with and their prices are very reasonable. They were real professional and left the jobsite in great shape.
- 5 out of 5Sabra Fairesa year ago
I can't say enough good things about Matt Ross and his company. They made numerous repairs to my mother's house, including fascia and soffit replacement, fixing the metal roof, repairing and sealing siding, scraping and repainting all exterior windows, and pressure washing and staining the front porch floorboards. For each task, Matt discussed options and pricing with me. He and his crew were prompt and meticulous and his prices were very competitive. He will be the first person I call for any future home maintenance and repair needs.
- 4 out of 5David Parrish5 years ago
Treat fairly on work done
- 5 out of 5Lorenzo Morales5 years ago
Communication was top notch within a day typically. Prices were fair for the work I requested. They came out on time and quoted me for the vent rubber boots to be replaced. They did the work promptly and even shared some photos of the roof …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Michael Honeycutt6 years ago
Ed and his son Matt did an awesome job on my house and a rental we have. Did it flawless and quicker than I expected. Very hard-working. I was worried he was going to work his self to death so I kept offering water. Bless these guys. Great job and great price. Ty
- 5 out of 5Shannon Foster8 years ago
Awesome work done by dedicated owners and employees! Some of the best roofing work I have seen! In buisness over 25 years! They also do just about anything handyman type, hauling debris just about anything pretty much! Very talented group of men
- 5 out of 5Tiffany Threadgill8 years ago
Experienced, great work, and good prices also
- 5 out of 5Darren MIllis12 years ago
Did a very good job on my home.Very nice and easy to deal with
Other roofers in Kannapolis
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| David’s Roofing & Gutters LLCinsurance claim assistance, initial inspection, professional crew4.9201 ratings2.5% one and two star(704) 754-2796 | 4.9 | 201 | 2.5%5 of 201 | (704) 754-2796 |
| Riera Moon Contractorsroof replacement, gutters, gutter replacement4.990 ratings1.1% one and two star(704) 559-9330 | 4.9 | 90 | 1.1%1 of 90 | (704) 559-9330 |
| MPT Exterior Restorationpressure washing, professional staff, pricing5.066 ratings0% one and two star(980) 255-1346 | 5.0 | 66 | 0%0 of 66 | (980) 255-1346 |
| Crosstown Exterior Specialistsquick inspection, new roof, fair pricing5.052 ratings0% one and two star(980) 621-4473 | 5.0 | 52 | 0%0 of 52 | (980) 621-4473 |
| William Ryan Roofingroof replacement, cost, shingle replacement5.040 ratings0% one and two star(704) 754-0932 | 5.0 | 40 | 0%0 of 40 | (704) 754-0932 |
| ARX Roofing & Exteriorswork quality, team, punctual team5.037 ratings0% one and two star(704) 313-8834 | 5.0 | 37 | 0%0 of 37 | (704) 313-8834 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 15 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 15, of which 14 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.