Roofing contractor
Roofmasters
2474 Bay Harbor Dr, Galena, OH 43021
Listed under Mt Vernon, OH
- Google average
- 4.9
- Ratings counted
- 67
- One and two star
- 2 of 67(3.0%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Roofmasters, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 64 | 96% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 3% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Roofmasters, most recent first.
- 1 out of 5Jane brown2 years ago
Very disrespectful and unprofessional. Do not recommend
Reply from the business
Hello Jane. We have no records of a customer with this name at Roofmasters. Please contact us so that we may determine what happened.
- 1 out of 5xionghua wu3 years ago
Damage the AC during siding installation but refuse to repair. AC is no longer cooling thereafter.
Reply from the business
We are sorry you experienced issues with your AC unit, however we were not to blame for your AC. Your heating/air contractor confirmed that the unit was not damaged by our company but was rather a result of the age of the unit. We would appreciate it if you would update this review.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding replacement8
- fast response4
- thorough crew3
- responsive owner3
- shingle samples2
- seamless claim process2
- shingle repair2
- quality of install2
- damage assessment2
- clean crew2
Other reviews we hold
14 more of the 61 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Matt Perrya month ago
Awesome work from an awesome company very good customer service, these people really know how to get things done.
- 5 out of 5Carol Amos2 months ago
They did a great job we love it!!
Reply from the business
Thanks Carol!!!! So glad you are happy.
- 5 out of 5Randy Burke3 months ago
Kirk and his team are very reliable, professional, prompt, and perform quality work. The quality of work and communication throughout the process is rare in the industry. I would HIGHLY recommend Roofmasters for any roofing, siding, gutters work needed.
Reply from the business
Thank you Randy. We are very proud of our customer service and our quality of work!! We appreciate your review!!!
- 5 out of 5J Lawson3 months ago
Roof Masters/Kirk did a wonderful job replacing our roof and siding after hail damage. The job was completed on time and within the stated estimate. Kirk was there daily to oversee the work. After completion, the wind blew off a couple of the vent covers. Kirk replaced them with no issues and timely. Kirk was very personable and easy to work with. Totally recommend Roof Masters.
Reply from the business
Thank you for the wonderful review and the glowing recommendation!
- 5 out of 5Katherine Schwarz4 months ago
Kirk was great to work with. Our project was completed on time and done well. Highly recommend Roofmasters!
Reply from the business
Thank you Katherine!
- 5 out of 5Jon Kent4 months ago
Needed just a few shingles replaced and a gutter repaired. The work was good, done quickly and at about HALF the price of our first quote. Extremely satisfied.
Reply from the business
Thanks for the great review. Glad we could help!
- 5 out of 5Ryan Beck9 months ago
Absolutely five stars. They installed our roof several years ago under a previous owner and still stand behind their work—coming back promptly to inspect a couple of spots we had questions about. They clearly take pride in long-term customer care.
Reply from the business
Thanks Ryan for the great review. So glad we could figure out the issue for you!
- 5 out of 5Eric Barker10 months ago
Best roofer ever!
Reply from the business
Thanks Eric!!
- 5 out of 5Doug Buffenbargera year ago
Kirk and his crew were fantastic. I couldn't have asked for a better experience.
Reply from the business
Thanks for the review!
- 5 out of 5brian speerta year ago
I am absolutely thrilled to write this review for Kirk and the entire team at Roof Masters. From start to finish, the experience of getting my roof done was nothing short of amazing, and that's largely thanks to Kirk's exceptional work. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks Brian!! We love what we do and we have the best customers!!
- 5 out of 5Nate Conroya year ago
My experience with Roofmasters was amazing. I had a leak around a vent pipe that I had them come and look at. They quickly placed a temporary fix and evaluated my whole roof. They were able to find enough damage to have a new roof covered …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks Nate! We appreciate the review. Recommendations to family and friends are our favorite!
- 5 out of 5Mark Ea year ago
Fantastic Company! They did a Great Job and were allot cheaper than Leif guard which wanted thousands more. I got the Gutter Guards too and we are really happy with them. The Guys had everything done in a little over a hour. I'm really glad we found these guys. They did my Parents House to. Good People. 🙂👍💯 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for the great review and trusting us with your home!
- 5 out of 5Jon CrossEdited a year ago
Kirk is extremely knowledgeable. He is the owner and you only deal directly with him. Not all the different departments of other companies. He knows all aspects including product, installation, and dealing with the insurance aspects. This business model also lowers overhead which means better value to the customer. He beat the competitors by several thousand dollars. His crew did a very high quality install in one day on my 50 square roof. I could not be more satisfied and would most definitely refer him to anyone in the market for a new roof. UPDATE: 5 years after install, i noticed a loose shingle on my ridge vent. I reached out and they had a crew out within a few weeks that not only repaired the issue, but inspected the entire roof all at no charge under warranty!!!
Reply from the business
Thank you for the positive feedback, Jon. We are proud of our reputation and strive to continually provide customers with the best experience possible.
- 5 out of 5James Fraziera year ago
Excellent! We have lived here for 35 years. These roofers are the Best we've "ever" hired. Roof looks great! They even Painted all the rooftop pipe vents. They installed maintenance free gutters too. We made it through the winter with no roof leaks or any leaks from Ice buildup. They also have excellent followup after the job is complete. We recommend Roofmasters to everyone.
Reply from the business
Thank you James!! We appreciate the great review.
What Roofmasters says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…At Roofmasters, we’re fully licensed, bonded, and insured, so…”
Insured
“…fully licensed, bonded, and insured, so there’s no risk of…”
Bonded
“…we’re fully licensed, bonded, and insured, so there’s no…”
States years in business
“…Over 43 Years of Roofing Experience Has Mother…”
Free estimates
“…Insurance Process Contact Schedule a FREE Inspection Today! Full Name Phone Email Select…”
24/7 emergency call-out
“…614) 404-6272 kirkroofmasters@gmail.com 24/7 Support Our Services · Free…”
Mentions the BBB
“…A+ Rated by the Better Business Bureau® After a severe storm strikes…”
Their site also states: states a founding year.
Other roofers in Mt Vernon
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Whitt Roofing & Restorationroof replacement, insurance claim assistance, reasonable pricing5.089 ratings0% one and two star(614) 665-6125 | 5.0 | 89 | 0%0 of 89 | (614) 665-6125 |
| Focused Roofing Solutions LTDjob4.25 ratingstoo few to compare(740) 438-8336 | 4.2 | 5 | —too few | (740) 438-8336 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 67 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 67, of which 61 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.