Roofing contractor
Residential Specialties
2314 Sanders Rd, Willow Spring, NC 27592
Listed under Dunn, NC
- Google average
- 5.0
- Ratings counted
- 18
- One and two star
- 0 of 18(0%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Residential Specialties, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 18 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Residential Specialties. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement6
- quality of work5
- storm damage repair2
- timely manner2
- easy process2
- thoroughness2
- reliable2
- work ethic2
- cleanup2
- gutter installation2
Other reviews we hold
14 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tina Stevens8 months ago
Cary, Chris, Jason and their crew did a great job on our roof and gutters. They explained everything they were doing and were very professional. Before they left they felt like family. I would recommend them to anyone. I thank them so much for what they did for use. This is a great company.
Reply from the business
Thank you so much for your thoughtful feedback, Tina. It means a lot to hear that Cary, Chris, Jason, and the crew made you feel comfortable and well-informed throughout your project. We’re grateful for your kind words and truly appreciate your recommendation.
- 5 out of 5PNH9 months ago
We recently had our roof replaced, and it turned out beautifully! My wife chose the color, and I couldn’t be happier with the result. The pricing was fair, communication was excellent, and the entire process was smooth from start to finish. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for sharing your experience and for highlighting the aspects that stood out to you, from the color selection to the fair pricing and attentive communication. It’s wonderful to hear that the process was smooth and that the team’s professionalism and attention to detail made a positive impression. Your recommendation means a great deal and is truly appreciated.
- 5 out of 5Sue Hamiltona year ago
I had repair work done and new shingles replaced on my house in December 2024 and new shingles and gutters on my son's house in July 2025. I have only good things to say about the work ethics of this company. They are reliable, complete the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for sharing your positive experience, Sue. It’s wonderful to hear that you were pleased with the reliability, timeliness, and customer service you received both for your home and your son’s. Your recommendation and kind words mean a lot to the team at Residential Specialties.
- 5 out of 5Steve Kennedya year ago
Speedy, on time, good price and quantity work. Thank you! Highly recommend!!!
Reply from the business
Thank you! We greatly appreciate you trusting us to replace your roof!!
- 5 out of 5Rachel Calcotea year ago
Let me start by saying not all roofing companies are equal. I had to call Residential Specialities to come fix three different areas on my roof that were leaking. The roof was only 6 years old but poorly done by another company. They also removed my leaking chimney at a more than fair price and all within a timely manner. The installers were polite, professional and did a great job cleaning up. I recommend them to anyone who has roofing needs!
- 5 out of 5Johnny Wigginsa year ago
Great job. Cleaned up Great after work was preformed. Great price.
- 5 out of 5Jason Garris2 years ago
After storm damage, Cary and his team made sure I stayed dry until they could recover my house. Top notch experience all the way around. Prompt, fast and excellent work by all the guys. Roof was done in one day and the service was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5J Pullen2 years ago
I have been in construction for 25 years and most companies are incompetent; I’ve come to expect the worst. These guys gave me some hope that there’s a few out there that can still get the job done and actually do what they claim they can do. Cary and team were punctual, thorough in their work and displayed efficiency throughout the process. The speed with which they completed the job was impressive, and their responsiveness to any concerns or questions was greatly appreciated. I highly recommend their services for anyone in need of a reliable and professional roofing contractor.
- 5 out of 5Malena Pranzo2 years ago
I recently hired Cary and Chris and the team at Residential Specialties to replace my roof, and I couldn't be more pleased with the service. They were incredibly fast, respectful, and reasonably priced. Moreover, their responsiveness was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Tommie Webster4 years ago
Great Team at RS. From dealings with the owner Cary and to the site Superintendent to the crew installing the roof all were extremely nice and knowledgeable. Their work ethic and communication was of Top Notch Quality. I definitely recommend RS for any roofing needs you have. 5***** rating for sure.
- 5 out of 5Rebecca Burke6 years ago
This is a great company! I had my roof replaced by them in September 2017. They did a fantastic job and provided excellent service! Not only do they stand by their work but they go above and beyond for their customers. I called today 08/5/2020 and asked if someone could come out because we have a water stain in our home from the tropical storm. The owner had someone at my house within 4 hours of me calling. The team member who arrived was so nice and he went right up on the roof to look over what was going on. When it was determined that the roof was not creating the issue the team member went even further to see what was causing the problem. It was determined that the water was backing up and getting in from behind my J channel where the nails are. The team member then went the extra step to put down a high duty tape over the entire area(maybe 20 feet) so that this issue would never happen again. I have to say I am blown away with how amazing this company is. They go above and beyond for their customers and even fixed my issue which had nothing to do with the roof. WOW! I cannot speak highly enough of this company and I 100% recommend them to anybody and everybody. I will forever use this company and I highly recommend you to use them as well. You will too be blow away by the amazing job they do, the quality of their work, the amazing customer service, great pricing, and how this company really does go the extra mile for you.
- 5 out of 5Laura Carlisle6 years ago
We had a very good experience with Residential Specialties replacing our roof due to storm damage. They were very helpful with the insurance process, worked hard to make it an easy process, were very good at providing updates on work time …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5John Thomas7 years ago
Best roofer in and near Clayton. Period.
- 5 out of 5J.M. (Lovejoy)7 years ago
As a man who works in the seamless gutter business, I see many, many roofs in a week. They are thorough, and do great work. Never had to worry about short shingles. I've recommended them a few times now and no one has ever said anything bad about their work. I know when time comes and I need work done, I'm calling Mr. Carroll.
What Residential Specialties says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Financing available
“…Looking for Financing Options? We have partnered with Hearth…”
Family owned
“…Our business is small, family-owned and operated, and Christian-based, so…”
Other roofers in Dunn
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Carey Roofing and Constructionsmall jobs, quick response, polite workers4.956 ratings1.8% one and two star(919) 888-0097 | 4.9 | 56 | 1.8%1 of 56 | (919) 888-0097 |
| Coats Roofingjob, metal roof replacement4.211 ratingstoo few to compare(919) 291-7078 | 4.2 | 11 | —too few | (919) 291-7078 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 18 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 18, of which 17 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.