Roofing contractor
Redcon Roofing & Restoration
8723 FM 2728, Terrell, TX 75161
- Google average
- 4.8
- Ratings counted
- 47
- One and two star
- 2 of 47(4.3%)
- Texas median
- 1.0%
The first three are Google’s own figures for Redcon Roofing & Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 44 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 2% | |
| 2 | 0 | 0% | |
| 1 | 2 | 4% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Redcon Roofing & Restoration, most recent first.
- 1 out of 5Heather Ballard8 months ago
Do not use this company! They had my car for over 3 months! They were so hard to get any response from and they returned my car with a damaged door that won't open from the inside. When I talk to them they make all kinds of promises but …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5ehab gabraEdited 2 years ago
The biggest mistake I made was, I put 5 stars review to this company before the job done, they are very polite talking people till they got your money and your review, after that!! have fun, they did not show me their license and insurance, they did not give me any paperwork including the new roof warranty and they did not sign any contract with me for the job, I trayed to call 100 times in 5 month after they finish the job and asked them to gives me a receipt and new roof warrantee, lots excuses I heard from them and they ignored me and stop answer my phone calls!! of course they are using cell phones and they can see caller ID, do not do my mistake, I have no complain on the work.
Reply from the business
Thank you so much for your kind words, Ehab. We are thrilled to hear that you had a professional and nice experience with our team. We are glad that Diego, Luis, Ralph, Nick, and Sydney were able to assist you with your two vehicles that got hail damage and provide you with a free rental car until the repairs were completed. We take pride in returning your vehicles like new and making you feel like part of our family. We appreciate your trust in us and look forward to working with you again to replace your house roof. Thank you again for choosing REDCON and for your heartfelt thanks. -Ralph Bustos - Redcon Roofing & Restoration
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement10
- easy process5
- smooth process4
- paintless dent repair3
- insurance claim assistance3
- respectful staff2
- deductible waiver2
- free rental2
- timeliness2
- damages2
Other reviews we hold
14 more of the 41 reviews we hold text for, most recent first. We do not hold every review Google has.
- 3 out of 5Clutchcaller2 days ago
These guys do the best 1/2 a job work around! If you want to whole job done and done like you agree on don’t use these guys!!
- 5 out of 5cassidy morgana year ago
I had my hail damage on both of my cars repaired and would rate it a 10/10 experience. Kallye was super helpful in explaining things to me would recommend!!
- 5 out of 5Daonna Waddella year ago
If I could give this shop 10 stars I would they took care of my house and my car with no worries kallye is very helpful and respectful I will be back . 🧡 …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Zachary Millera year ago
I will recommend this body shop to anyone they are the best they handle business get the job done Kalley is a great assistant as well she makes customers feels like family and they will wave your deductible that’s how awesome they are the owner is great and very understanding please go to redcon roofing to get your vehicle repaired and roof repaired
- 5 out of 5toya millera year ago
I love this place they take care of business keep customers very happy
- 5 out of 5Paige Loewena year ago
My experience was a 10/10! I had the pleasure of working with the office manager Cali. She is amazing and my car looks so good!
- 5 out of 5kallye campbella year ago
I had my 2020 Dodge Charger hail damage fixed here. Very happy with the work. My car looks brand new. Thank you Cali for the great communication & keeping me up to date on my repair status. 10/10 Recommend this company!
- 5 out of 5Johana Serenatoa year ago
Luis at Redcon Roofing and auto Restoration did an amazing job on my roof and vehicle! He was very professional and made sure the job was done right the first time. The whole process was smooth, and the team completed the work quickly. I’m extremely satisfied with the quality and would highly recommend Luis and Redcon to anyone in need of roofing services!
- 5 out of 5Esther Cain2 years ago
Took my vehicle for a paintless dent repair due to recent hail storms and the service provided was excellent. Communication was on the spot didn’t have to question how long my car would be in the shop, or how I would get back and forth. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your feedback, Esther. We appreciate you sharing your positive experience with our paintless dent repair service. We are glad that our communication was efficient and that you didn't have to worry about the duration of the repair or transportation. It's great to hear that we were able to provide you with a small SUV to use during the repair process. We are also pleased to know that Shawn was able to assist you with your insurance claim and get your SUV looking great again. Thank you for recommending our services to others who may need hail damage repair for their 2016 or newer vehicles. We look forward to serving you again in the future.
- 5 out of 5Wendy Waldrum2 years ago
Josh did a great job getting things together for us! From start to finish the service was professional and he was always there to answer questions!
Reply from the business
Thank you so much for your kind words, Wendy. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We are thrilled to hear that Josh did a great job in getting things together for you and that the service from start to finish was professional. Providing excellent customer service and being available to answer questions is a top priority for us. We are delighted that you are satisfied with our services and we look forward to continuing to serve you in the future.
- 5 out of 5Carmen McCune2 years ago
They were efficient and flawless in their work. Josh was a big help in the process and walked me through the whole procedure and kept me up to date on all changes and any new developments while I waited for my car to get its hail damage repaired and it’s as good as new now. I will be going to them from now on, on any hail damage problems I have. -Carmen
- 5 out of 5Jessica Milleson2 years ago
Josh was very professional and efficient, he did an excellent job.
- 5 out of 5Landon Nguyen2 years ago
Ralph was excellent with helping me get my claim filed for my Lexus’s hail damage. It came back in perfect condition and I had paid 0$ out of pocket. They explain the process super well so it was very easy
- 5 out of 5Dom2 years ago
My roof was denied for a replacement and they came out and fought with my insurance company to get me approved for a new roof. They walked me through the process very easily and I would use them again!
What Redcon Roofing & Restoration says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…$500 JOB OPENINGS BBB ACCREDITED AND INSURED #1 ROOFERS IN THE DFW Schedule your…”
Free estimates
“…Schedule Your Free Inspection Storm Damage Restoration When…”
Mentions the BBB
“…Contact Gallery Get $500 JOB OPENINGS BBB ACCREDITED AND INSURED #1 ROOFERS IN THE DFW…”
Veteran owned
“…Choose the veteran-owned and operated experts who prioritize…”
Other roofers in Terrell
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Phil The Roofergutters, hail damage repair, fence replacement5.0197 ratings0.5% one and two star(214) 771-1946 | 5.0 | 197 | 0.5%1 of 197 | (214) 771-1946 |
| BM Prestige Roofinginsured, roof replacement, professional crew4.747 ratings6.4% one and two star(903) 910-0068 | 4.7 | 47 | 6.4%3 of 47 | (903) 910-0068 |
| Pro Builders Roofing LLCinsurance handling, roof replacement, insurance claim assistance5.044 ratings0% one and two star(469) 602-5007 | 5.0 | 44 | 0%0 of 44 | (469) 602-5007 |
| Higher Roofing and Constructioninsurance claim assistance, client care, courteous staff5.043 ratings0% one and two star(972) 885-7224 | 5.0 | 43 | 0%0 of 43 | (972) 885-7224 |
| NOVABUILD CONTRACTORS LLC- Roofing & Home services.roof repair, roof inspection, workmanship5.034 ratings0% one and two star(469) 417-9320 | 5.0 | 34 | 0%0 of 34 | (469) 417-9320 |
| Circle B Construction, LLCquality work, attention to detail, primary bathroom remodel4.931 ratings0% one and two star(469) 915-2255 | 4.9 | 31 | 0%0 of 31 | (469) 915-2255 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 47 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 46, of which 41 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.