Rain Roofing and Solar

8 of the 12 one and two-star reviews we hold, most recent first.

• 1 out of 5William Lekovitch2 years ago

  Ross from Rain Roofing showed up when the adjuster from my insurance company came to look at wind damage on my roof and actually went up on the roof with him but after I sent Ross my estimate I didn't hear anything so I called him and he said that he wanted to come and take pictures of the underside of my roof the following Tuesday. I canceled my plans for the day because he was supposed to meet me at 10am. and he never showed up. I the waited until Friday and called the phone number for Rain Roofing and I spoke with a woman who stated that someone would call me back within 24 to 48 hours. It's been 12 days and nobody returned my call. Needless to say, I won't be doing business with them.

• 1 out of 5Cynthia Scott2 years ago

  Not satisfied with their work. A roof is supposed to last up to 15 to 20 year. And there Warranty is 5 year. Don't sound right to me.

  Reply from the business

  Our office previously informed you that your workmanship warranty had expired in October of 2022. We offered to have our repair technician come out and take a look at the situation, but you did not want to pay the service fee. On June 3, 2024, you were also sent an email explaining that our five-year warranty was on our workmanship; not the product itself. We are no different than any other company when it comes to providing a workmanship warranty. In the same email, we explained that the video you had sent to us was very telling and appeared to be solely a product issue; not an install issue. You were also sent the manufacturer's warranty information with your specific installation information included so that you could reach out to them. If you buy a major appliance from a company and they come and install it for you; typically they will provide you with a labor warranty and the major appliance will have one that is provided by the manufacturer. If eventually, that appliance starts to have issues (and the labor warranty has since expired) you would not contact the installer expecting them to fix the appliance; you would contact the manufacturer of the appliance. Please reach out to our office directly if you should have any further questions. Again, we are more than willing to have our repair technician come out to better evaluate the issue with the roof. You would just need to pay the service fee.

• 1 out of 5Jessica Lynn2 years ago

  Have been trying to get in touch with them for over a month with no response. Everytime i call or email they tell me they guarantee someone will get back to me within 24 to 48 hours and nope still have not heard from them. I guess ever since the moved to Irwin they are too good for anyone else.

  Reply from the business

  I'm sorry to hear about your concerns. My name is Matt, and I'm the Production Manager here. I've looked into our system, but I couldn't find your details to address the issue directly. Could you please give me a call on my cell phone so we can discuss this further? My number 724-289-0917

• 1 out of 5P89 Re#904 years ago

  If the job is too small then let me know.... Waiting for days ..no call back

  Reply from the business

  Mark I'm sorry you feel this way; however your statement is incorrect. You called us on July 26th and left a message with our answering service a little before 4pm that day. We called you back around 4:30pm (approximately 30 minutes later) and left a message for you and as far as we are aware the person who called you never heard back from you. We would appreciate it if you would amend your review. Thank you.

• 1 out of 5R Z6 years ago

  This creepy guy Dean Addams has stopped by my house four times, even coming up and into my garage to solicit my business. As much as I've told him we are not interested, he does not get it. I would stay away. There is something wrong with that guy...

  Reply from the business

  I'm sorry you feel that way Matt. Dean is actually a wonderful project manager and although you say "creepy" is he simply persistent. He strives to make sure homeowners are well informed and that they know what options they have when it comes to replacing their roof, gutters, fascia, etc.

• 1 out of 5Jessica Brentzel6 years ago

  Called to get an estimate on soffit and fascia for our home as we want to have it done next spring. Someone returned our call, leaving a message that "they're to busy now and aren't interested in doing it" before even speaking to us and knowing we didn't want to do the job until 2020. That's no way to handle business. Will never recommend them to anyone after that lack of customer service.

  Reply from the business

  Jessica I apologize that you had that experience. That is not how we as a company operate Do you happen to remember which project manager you spoke with?

• 1 out of 5Joshua Dispennett7 years ago

  Greensburg, Pa. First contact was late Sept 2018. Today was final straw. Work required is replace about 15 shingles on a very steep roof. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Joshua I am very sorry that you had that experience with our company. We do the work that the insurance pays for; and to make you whole again. We do not base taking an insurance job on whether a job is profitable or not. You mentioned the pitch (steepness) of the roof; and the pitch does come into play with pricing both retail and insurance work. When insurance is involved then yes, we do need to have access to the line list that they send to you. Reviewing your claim allows us to help you get the money from your insurance company, to review if there are items missing that should be included or if there is a code upgrade that is needed. We also want to be paid when doing a roof; and if insurance is involved then we need to see what the insurance is willing to pay for the work to be done. That is a standard request from a roofing company that works on insurance restoration. You are correct, we do have customers sign a contract that states should we be able to get your insurance company to agree to restore you to whole again that you will use us are your contractor to do the work. That is protecting us as a company. It wouldn't be right for us to work to get your roof bought and then you choose another company to do the work. That contract protects our investment and time spent fighting for what is due to our customers. No matter what though, the person you were working with should have provided you the information such as I have done; and not responded to you as they did; and for that I am very sorry.

• 1 out of 5Chris Thomas7 years ago

  Will only come out if you are a insurance job. I called in on a Tuesday cause my roof was leaking when it rained really hard. I was told someone would contact me so I waited and waited. Now understand I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I'm sorry they you had that experience Brian. Unfortunately at the time this happened we did not have a repair person available to come out to repair the issue for you, and I do apologize that you waited a week to get a call back; I can understand how frustrating that can be. A repair is not the same as a replacement (there are no warranties on repairs and the extent of work is of course going to be different) and as far as the insurance goes the insurance company tells you what they are willing to do to make you whole again, WE do not tell the insurance company what they should pay. We work off their pricing and if something further needs done to fight for what you deserve (and what you as a homeowner pay your homeowners insurance for) we will do that. The owner of the company has worked hard his whole life, and to judge someone based off their vehicle is wrong. The other Rain vehicles you see are that of our project managers; and those are their vehicles. They choose to represent with pride, the company that they work for. I again apologize that you had this situation with our company.

• professional crew22
• insurance coordination20
• courteous staff10
• insurance claim assistance9
• new roof8
• diligent roofers4
• skylight replacement3
• hail damage repair3
• quick scheduling2
• quick installation2
• no pressure2

14 more of the 127 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5sherry svesnik2 days ago

  I want to personally say a huge Thank You to Bryan Conn & Judy, two representatives for Rain Roofing and Remodeling. After meeting with them & reviewing the product line they offered, Bryan climbed into my attic & on the roof did a thorough inspection and presented me with my bid. I got three bids , one company was high pressure & thousands of dollars more . Because of the Rain reputation & local company I was familiar with through family and friends, they were my first choice. They completed my install in 1 day as promised, everything was thoroughly covered, cleaned up afterward and other than a beautiful new roof, you can't tell they were here. The crew was extremely hard working, very focused & worked in sync like a well oiled machine. They did a professional job. I highly recommend you call Bryan Conn at Rain Remodeling if you or anyone you know is in need of a new roof. I know they do other construction too, but my need was a beautiful new roof, that's what I got!!! THURSDAY it was raining 🌧 on my 20 year old roof, but Friday I had RAIN ON MY NEW ROOF!! 10 OUT OF 10

• 5 out of 5Dave Lindstroma week ago

  Roof looks awesome, 6” gutters are sharp looking and a big improvement to water flow

• 5 out of 5Elizabeth Marano4 weeks ago

  Rain Roofing did an amazing job installing a new roof for us after wind damage. They were superior to anyone else who contacted us wanting our business. From the beginning, they were willing to do whatever it took to supply the insurance …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5john neeEdited 4 weeks ago

  Bryan & JUDY are Wonderfull people to deal with. They always were very helpfull with all of our concerns.

• 5 out of 5nicole dephillipsa month ago

  Excellent from start to finish! The crew showed up on time and completed the job quickly! The crew cleaned up so well I wouldn’t have even known they were here. Matt the project manager was here the whole time and a few other guys from Rain Remodeling came in to check on the progress.

• 5 out of 5John Galembush2 months ago

  Rain Roofing replaced large sections of our roof that were damaged by a storm. They also replaced our skylight. Rain Roofing pays exacting attention to detail and did a superb job. Both the work performed and the cleanup were fantastic. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Rob WenzelEdited 2 months ago

  Nick and the crew were very professional. The crew showed up on time. Nick coordinated with my insurance company and kept me in the loop about the whole process. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Nick MazEdited 2 months ago

  This company is amazing. I had them do my roof and was so impressed with how they handled everything that I came to work for them.

• 5 out of 5Sean Williams3 months ago

  Great service, best price and everything turned out really nice. We have a complicated house and Bryan managed everything very well. He was in communication with me throughout the whole project. This is the second time I have used this company for a roof replacement, highly recommend.

• 5 out of 5Eduardo Lugo3 months ago

  Great experience with Rain Roofing and Solar. Communication was good throughout the process, showed up when they said they would, and everything came out clean and professional. Definitely recommend them if you’re looking for a reliable roofing company.

• 5 out of 5Dave Gamret4 months ago

  Perfect replacement of wind damage to soffit in a timely manner. Great to work with.

• 5 out of 5Ann Sinton4 months ago

  I was referred by another Rain Remodeling customer and am very happy to have hired them to replace our roof. They were courteous, knowledgeable, helpful, on time and up front in answering questions. They did a great job and the roof looks wonderful. All debris was cleaned up and hauled away. I highly recommend them. Thank you Bryan, Judy and crew.

• 5 out of 5Craig StukusEdited 5 months ago

  Storm damage to roof insurance company did not initially intend to replace. Rain inspected and provided evidence documentation to support replacement as it was not repairable. After several iterations of calls and document submittals from …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much Craig! We appreciated your patience during the entire process. It's not always quick when working with insurance companies but we work hard to make sure that our customers are taken care of as best as possible by us. The Atlas Pinnacle Pristine in Majestic Shake was a perfect choice in shingle color for your home!

• 5 out of 5Erin Nama5 months ago

  Rain Roofing and Solar was prompt and quick to assist me with a roof repair. Their customer service was great, and Judy was especially helpful and a pleasure to work with. Overall, a very positive experience!

• States years in business

  “…Rain Roofing & Solar, with over 67 years in business and located in North…”

• States a founding year

  “…Since 1956! Rain Roofing and Solar serves…”

• Free estimates

  “…Testimonials Contact Us Schedule your Free Estimate Pittsburgh, PA HQ 724-640-7246 Need…”

• 24/7 emergency call-out

  “…gutters, soffit, and fascia For 24/7 emergency support! 724-640-7246 Free…”

• Family owned

  “…Free Estimate About Us PROUD TO BE FAMILY OWNED AND OPERATED! Rain Roofing, Solar…”