R3 Roofing & Exteriors

All 2 of the one and two-star reviews we hold for R3 Roofing & Exteriors, most recent first.

• 1 out of 5Cary Shepparda year ago

  I had my roof replaced with R3 roofing a little less than 2 years ago the process was pretty smooth. However the company they. used to do the work have left me with a leaking sky light. I have been trying to get in contact with someone about this for the last 2 months. Now it is at the point that I have to constantly keep a cooler under the area in case it rains. No one has returned my call. I did have an appointment made by them to have it looked at by another company, then they canceled the appointment and did nothing to fix the problem. At this point I am looking into getting help with this matter, if they do not resolve this problem.

• 1 out of 5Michael2 years ago

  I noticed a sign for the company in a yard and decided to give them a call since our pool house roof needed fixing. Taylor, a gentleman who answered the phone, was polite and I requested a quote for the roof. He came over the next day and informed me that the roof was in poor shape and needed fixing. He took my email address and said I would receive a quote in a couple of days. I followed up with Taylor via text to check if the quote was ready, but he informed me that they couldn't assist as it was too small of a project after speaking with the General Manager. He mentioned that they might have been able to help if it were my house as well. I was disappointed with their response. They claimed the roof was in bad shape but refused to provide a quote because they wouldn't make enough money from the project. I expressed my discontent, considering it an unprofessional reply. In response, Taylor mentioned that our house's roof was their last project in the area, providing a new reason for not helping a family in need. Overall, their behavior was unprofessional. I initially reached out to the company, expecting a more positive response, especially towards families in our community who are in need. However, I never received a reply, leading me to write this review.

  Reply from the business

  Hi Michael, Thank you for taking the time to share your experience with us. We apologize for the disappointment and frustration you encountered during your interaction with our company. We strive to provide excellent service to all our customers, and we regret that we did not meet your expectations in this instance. Please provide us with your best contact information and a member of our team will reach out to discuss further. ***as of 1/19/2024 this homeowner has still has yet to reach out to us***

• insurance help4
• roof replacement3
• inspection3
• storm damage discovery2
• smooth process2
• answering questions2
• job quality2
• punctuality2
• hail2

14 more of the 16 reviews we hold text for, most recent first. We do not hold every review Google has.

• 3 out of 5Jessica Moat2 years ago

  Started off good and easy to work with, helped with insurance. then after all was said and done sent me an extra bill for 200+ and swore my insurance would send a check. They never did. Then I contacted them several times about some lifting shingles, they said they would come out and look at it, canceled last minute... Then ghosted me.

  Reply from the business

  Thank you for sharing your feedback with us. We're sorry to hear about your experience. Please give our office a call at 850-842-3290 so we can address these issues and work towards a resolution.

• 5 out of 5Dustin Barnes2 years ago

  Thank you Nate Switzer with R3 Roofing for inspecting our roof for hail damage. Nate's experience and training with R3 was evident. He educated us on roof installation, repair, wear, signs of damage, and the insurance claim process. This was a great experience and "rock solid service" from Nate with R3 Roofing. Barnes Family Southport FL. :)

  Reply from the business

  Thank you for your wonderful review! We're thrilled to hear that Nate Switzer provided such valuable expertise and guidance during the inspection of your roof for hail damage. It's fantastic to know that he was able to educate you on various aspects of roof installation, repair, and the insurance claim process. Delivering "rock solid service" is what we strive for at R3 Roofing, and we're delighted that Nate exceeded your expectations. If you ever need assistance with your roof in the future, please don't hesitate to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Luciann Jacobs2 years ago

  We had our roof done by R3 Roofing & Exteriors. Our Rep Taylor Reid was so personable, he knew his work & explained everything to us & how it works. If he said he would do something he did it. Thank you Taylor for helping us. Our roof looks great. The men that did our roof did a very nice job. They cleaned up everything when the job was done. Thank you R3 Roofing & Exteriors for a job well done.

  Reply from the business

  Thank you so much for your glowing review! We’re thrilled to hear that Taylor provided excellent service and that you’re happy with your new roof. We take pride in our workmanship and always strive to exceed our customers’ expectations. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Nathan Sanchez2 years ago

  Amazing company! I loved using them! Very professional and did what they said they would do. I will use them again and will refer them to many!

  Reply from the business

  Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with us and that you found our services professional and reliable. We look forward to serving you again in the future, and we truly appreciate your referrals. If there’s anything else we can do for you, please don’t hesitate to let us know. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Don Yauch2 years ago

  I strongly recommend Taylor Reid. He was on my roof 3 times, discovering storm damage and pointing it out to insurance inspectors. He is personable,knowlegable, hard working and persistent.

  Reply from the business

  Thank you for your high praise and recommendation of Taylor Reid! We're thrilled to hear that he provided such dedicated and knowledgeable service, going above and beyond to ensure your needs were met. We take pride in having team members like Taylor who are committed to delivering exceptional results and customer satisfaction. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Jannie Benson2 years ago

  Taylor Reid and crew were very professional and awesome. Always on time and clean up was perfect. I have had many compliments on my roof.

  Reply from the business

  Thank you for your glowing review! We're thrilled to hear that Taylor Reid and our crew provided professional and exceptional service throughout your roofing project. It's wonderful to know that you've received compliments on your roof, and we're delighted to have been a part of making your home look great. If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Dan Hinz2 years ago

  Great communication! Responsive and willing to take time to explain stuff and answer questions.

  Reply from the business

  Thank you for your positive feedback! We're glad to hear that you found our communication excellent and that we were able to address your questions thoroughly. Providing attentive and informative service is important to us, and we're grateful for the opportunity to assist you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Ernie Mello2 years ago

  What a great experience! Met with Carter & Nate for a roof inspection after a major hail storm. Very thorough, professional, & most of all, honest! After going through Hurricane Michael 5 years ago, and working with 20+ different contractors (not one that I would ever recommend), I would highly recommend R3 Roofing & Exteriors to anyone needing their services!

  Reply from the business

  Thank you so much for sharing your positive experience! We're delighted to hear that Carter, Nate, and the rest of our team provided thorough, professional, and honest service during your roof inspection. We understand the importance of trust and reliability, especially after going through challenging experiences like Hurricane Michael. It means a lot to us that you would highly recommend R3 Roofing & Exteriors to others in need of our services. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us!

• 5 out of 5Cassie Stewart3 years ago

  Peyton and Taylor did a great job helping me through the insurance process and helping me pick out the product that would look best for my house. There were a few issues during the installation, one of which was a broken lamp globe. Tara was amazing, sorting that issue and having the lamps replaced and installed. Thank you very much R3 roofing for making this process as painless as possible.

  Reply from the business

  Thank you for your wonderful review! We're thrilled to hear that Peyton, Taylor, and Tara provided excellent assistance throughout the insurance process and installation of your new roof. We apologize for any inconvenience caused by the issues during installation, but we're glad to hear that Tara was able to quickly resolve the broken lamp globe situation. Making the roofing process as smooth and painless as possible for our customers is always our goal. If you need anything else or have any further questions, please feel free to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Alejandro Palma3 years ago

  Amazing company. Trustable. Taylor and Peyton were an incredible help with my house in Santa Rosa Beach and now they working in my house in Venice and they are doing an amazing job. Thank you for everything. 100% recommended.

  Reply from the business

  Thank you for your fantastic review! We're thrilled to hear that Taylor, Peyton, and our team have provided exceptional service for both your house in Santa Rosa Beach and now in Venice. We take pride in being a trustworthy company and delivering outstanding results for our customers. Your recommendation means the world to us, and we're grateful for the opportunity to work with you again. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Rosalind Crook-Duckett3 years ago

  Peyton and Taylor have been professional and courteous. They have answered all our questions and made us feel comfortable dealing with our roofing issues

  Reply from the business

  Thank you for your wonderful review! We're thrilled to hear that Peyton, Taylor, and our team provided professional and courteous service while addressing your roofing issues. It's great to know that they were able to answer all of your questions and make you feel comfortable throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5Marc Delisle3 years ago

  Very professional and well informed. No BS. Peyton and Taylor were on time and welk prepared to survey my roof.

  Reply from the business

  Thank you for your fantastic review! We're thrilled to hear that Peyton, Taylor, and our team provided professional and well-informed service during the survey of your roof. We take pride in our commitment to honesty and preparedness, and it's great to know that it's reflected in our interactions with you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5John Talbert3 years ago

  I contacted R3 when I needed to get a full roof replacement for my business. They were able to get all the details they needed from satellite imagery with only my address! I got a quote back from R3 faster than everyone else. Highly recommend. Ask for Carter!

  Reply from the business

  Thank you for your glowing review! We're delighted to hear that R3 Roofing & Exteriors provided a seamless experience for your business's roof replacement. Utilizing satellite imagery to expedite the process and provide a prompt quote is just one way we strive to offer efficient service to our customers. We're thrilled that Carter was able to assist you throughout the process. If you ever need anything else or have further questions, please don't hesitate to reach out. Thanks again for choosing R3 Roofing & Exteriors!

• 5 out of 5David Smith3 years ago

  Great company. Very professional. Very pleased with the job they did. Would definitely hire them again and have recommended to friends.

  Reply from the business

  Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with R3 Roofing & Exteriors and that you're pleased with the job we did. It's fantastic to know that you would hire us again and have recommended us to your friends. If you or your friends ever need our services in the future, we'll be here to help. Thanks again for choosing R3 Roofing & Exteriors!

• Family owned

  “…ITH R3 ROOFING & EXTERIORS We are a family-owned general contractor, specializing in…”