Roofing contractor
Quality Way Roofing & Masonary Construction Co.
318 W Adams St #1600, Chicago, IL 60606
Listed under Niles, IL
- Google average
- 4.8
- Ratings counted
- 26
- One and two star
- 1 of 26(3.8%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Quality Way Roofing & Masonary Construction Co., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 25 | 96% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 4% |
About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Quality Way Roofing & Masonary Construction Co..
- 1 out of 5Nicholas Karavolosa year ago
Absolutely terrible customer service. Would not recommend
Reply from the business
I’m sorry, I don’t even know who you are We don’t even have you on file. You must have us confused with another company if you call Monday and speak to me, we can discuss the matter and bring clarity to the situation, but I assure you your name is not on our files or records anywhere
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement7
- quality work7
- estimate4
- deck installation3
- leak repair3
- masonry work3
- easy to work with3
- responsiveness3
- skilled crew2
- proposal2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Erin Moreno2 months ago
These guys really go above and beyond to do quality work. I am so grateful for the extra mile they go and the confidence it builds in their ability to fix my leaks. They removed and repaired the deck above my unit that was leaking into my living room.
- 5 out of 5C. A.5 months ago
Being newish to Chicago-style flat roofing issues and after a leak developed, I'm so glad we went with Tony and Quality Way Roofing. He explained the shoddy original construction of the problem areas and how his team would remedy the issue with a much better construction. The guys who came out and completed the repair and re-roofing were excellent and very contentious when accessing the roof from inside and outside the house. The project from estimate and start to finish was very efficiently executed and very high quality with a fair price! Communication was also superb. Go with these pros. We'll be using Tony and Quality Way for any future roofing needs.
- 5 out of 5Ryan Wipperfurth5 months ago
Tony is an absolute pleasure to work with and operates with full transparency, consistency and trust
- 5 out of 5Michael Brocksmith9 months ago
Quality Way removed our building roof deck, replaced the original roof, and rebuilt the roof deck system. The final product looks great. Tony’s communication throughout the entire project was very thorough and he sent daily photo and video updates along the way. The quality of the work performed by Tony’s highly skilled crew was very impressive. I would strongly recommend QW and I look forward to using them for future building maintenance needs.
Reply from the business
Thank you for your business Michael and the condo association. It’s been a pleasure working with you on this project and fulfilling all your needs. God bless
- 5 out of 5Clare Fisher11 months ago
The team at Quality Way did a great job of removing a significant amount of ivy from our three story building. They completed the job quickly and we appreciated their willingness to communicate with multiple parties within our homeowners …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5J O11 months ago
I can’t recommend Quality Way Roofing and Masonry enough. They completely redid all of my roofs and also handled some very extensive masonry work on my home. From start to finish, the crew was professional, detail-oriented, and committed to doing things the right way — no shortcuts, no excuses, just quality craftsmanship. What really stands out is how much they care about their customers. Today, the owner went out of his way to help me out with something extra — he absolutely didn’t have to, but he did me a solid, and it really shows the kind of integrity this company has. It’s rare these days to find a contractor who not only delivers great work but also genuinely values the relationship. If you’re looking for roofing or masonry work, these are the people to call. I trust their work 100% and will definitely be using them again in the future.
- 5 out of 5Douglas McKeeverEdited a year ago
The step-out balcony above living room had been leaking on/off for many years. Needed a true professional to handle this since it would be our 3rd replacement roof. Found Quality Way online and read the reviews which were all very good. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Douglas for your business. It is always a pleasure to work with clients such as yourself. Take care God bless.
- 5 out of 5steveinchicagoa year ago
Tony and his crew removed a chimney and patched the roof at our residential home. It was a big job and the weather was cold but they got the job done and went the extra mile to patch everything up and get the bricks removed quickly. Tony was always very responsive, flexible when I asked for changes, and easy to work with. I'd happily work with Quality Way again.
- 5 out of 5Alex Schwartza year ago
Fantastic experience with Quality Way. Tony was very responsive, did great work, and great value. We've continued to work with them for many projects.
- 5 out of 5Robin Glazer2 years ago
If there were 10 Stars, Quality Way would get them from me! My roof replacement, that was just completed yesterday , couldn’t have gone better in every way- from the quote process which was highly detailed and explanatory and the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you it was a pleasure working for you
- 5 out of 5Ben Connor2 years ago
We’ve worked with Tony three times for different things and we’ll keep going back. He’s honest with his estimates, easy to work with, his crew is polite and do a great job, and the quality is fantastic. Make your life easy, work with Quality Way.
Reply from the business
Thank you very much for your kind words. It’s clients like you that makes our job easy
- 5 out of 5Diala Kasir2 years ago
I needed an estimate on some work and was able to get a timely response with an estimate by the end of the day. Tony was willing to go to the property on short notice and was communicative throughout the process.
- 5 out of 5Victoria Gregory2 years ago
We recently had our 6-unit condo building's roof replaced, and I cannot recommend Quality Way enough. From the first meeting with Tony to get an estimate it was clear this is a professional company and they certainly deliver a gold star service. Tony was very patient in answering our many questions! The work was booked in promptly and the team arrived each on time and worked really hard to get the work completed to schedule. The clean-up work was amazing too, and the team even went onto the garage roof to collect some of the fallen debris. Ten out of ten, and strongly recommend!
Reply from the business
Thank you so much for your business. We appreciate it. It’s been a pleasure working with you and the association.
- 5 out of 5Andrea and Bill3 years ago
Tony and the team are best in class. These guys are super communicators and high-quality roofers. They do a top-notch job and I would recommend them WITHOUT HESITATION. I have never seen a contractor with better communication skills or the ability to explain why certain work needs to be done and all the specifics. My neighbors actually commented that they've never seen a harder working group of guys (including weekends). If you are looking for a high-quality team that gets the job done faster and better than expected, I would look no further than Tony and team. I never knew I would rave about a roofing company until I met Quality Way. THANK YOU TONY!
Other roofers in Niles
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| U.S. Exterior Chicagosiding replacement, gutters, gutter replacement5.0147 ratings0.7% one and two star(847) 541-2300 | 5.0 | 147 | 0.7%1 of 147 | (847) 541-2300 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 26 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.