Premier Roofing Company

8 of the 90 one and two-star reviews we hold, most recent first.

• 1 out of 5Perry Richardson4 days ago

  Relentless and pushy salespeople repeatedly come to your door in spite of having a no soliciting sign and being told no. If they are this disrespectful to begin with, imagine how they must be if there are problems

  Reply from the business

  Hi, we appreciate your feedback and apologize for any inconvenience caused by our salesperson. We will address this issue with our team to ensure that all customers' wishes are respected. Thank you for bringing this to our attention.

• 1 out of 5CRa month ago

  Premier roofing company needs to stop knocking on our door after being told we’re not interested in a roof and to read the no soliciting sign. Three times now in the past few weeks. We’ll never hire them when we want a new roof and I hope no one else hires them either.

  Reply from the business

  We sincerely regret any inconvenience and appreciate you sharing your valuable feedback. Our team is committed to ensuring customer satisfaction and is dedicated to assisting all homeowners with their roofing requirements. We will ensure this is passed along to the local team.

• 1 out of 5Lauren2 months ago

  Today, one of Premier Roofing's sales reps, Jordan, ignored not one, but TWO clearly visible "No Soliciting" signs on my property. One is attached directly to my doorbell and the other is posted on my front door. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, we appreciate your feedback and apologize for any inconvenience caused by our salesperson. We will address this issue with our team to ensure that all customers' wishes are respected. Thank you for bringing this to our attention.

• 1 out of 5Robert2 months ago

  Gotta be a real piece of work to stick your business card and pamphlets to my "NO SOLICITING" sign. Grade A paying attention. Would never hire a company that cant even be bothered to read.

  Reply from the business

  We regret any inconvenience and appreciate you bringing this to our attention. We will forward your feedback to the local team.

• 1 out of 5Nikki B2 months ago

  Apparently reading is difficult for many at this company. Not only is there a no soliciting sign outside of the neighborhood, but there are THREE outside of my own door, and yet...they come knocking and ringing. I'd normally shurg my shoulders and move on after such a disruption, but they have become a constant disruption with different representatives knocking on our door or ringing our bell Every. Single. Day. Yesterday was twice, with two different people. They even stand right next to one of the signs while waiting for someone to answer the door, that also has a sign on it, after they ring the doorbell which, yes, also has a sign on it. Yikes.

  Reply from the business

  We regret any inconvenience and appreciate you bringing this to our attention. We will forward your feedback to the local team.

• 1 out of 5Jerry Fink5 months ago

  Premier Roofing does not honor it's warranty policy. I had a roof replaced back in 2022 and was given a 10 year workmanship warranty and a 50 Year Materials warranty. At the time of the roof replacement Premier Roofing had a San Antonio Office. The other day, I had an inspection on my roof because I am selling my home. The inspection showed a valley forming on the front right side of the roof. I called Premier Roofing and they said that since my roof had been signed off on by a Inspector in 2022, they wash their hands of the 10 Year Craftsmanship Warranty, and since they no longer had a San Antonio office they were not going to send anyone to take a look without charging me. I don't understand why they have a 10 year workmanship warranty. EVERY inspection done on a roof replacement is going to pass warranty or they would have to correct it on the spot. If their excuse it that they wont cover the workmanship issue now that is has been identified within the 10 years, then why have a 10 year warranty? This means, NO customer will be able to utilize the 10 year warranty. I have a text from Premier roofing that states they have seen a lot of roofs that look like mine and it has been no problem. I take from that, I am not the only person who has brought it to their attention. The text also says that an individual will be coming down from Dallas to take a look, but the call from them today has changed their mind.

  Reply from the business

  Thank you for bringing this matter to our attention. Your feedback has been forwarded to the appropriate leadership personnel for review.

• 1 out of 5Don PrigelEdited 5 months ago

  Lacks quality of original roof. Failed to honor commitment to replace portion of roof. UPDATE: now seven years later, I still look at my lifetime roof every day and and am visually reminded of this experience.

  Reply from the business

  We are writing to acknowledge your feedback regarding your recent experience and appreciate you bringing this to our attention. Your comments have been shared with the local team, who will be reaching out to you shortly to discuss a resolution. Thank you for your patience and understanding.

• 1 out of 5Sara George6 months ago

  A man driving the Premier roofing work truck almost drove me off the road this morning, yelling at me and flipping me off, all while I was going 70 in a 65 so I know I wasn't going slow. Because of this insane and eratic behavior I will …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Sara George, we do not have any records of servicing any client with your name and it appears this is a spam review. Google’s guidelines prohibit content that is fake, promotional, or manipulative, and requires reviews to be based on genuine, first-hand experiences. This review is spam, please remove it.

• insurance claim assistance117
• answering questions65
• professional crew61
• responsive staff25
• easy process20
• efficient crew17
• hail damage repair15
• quick completion12
• new roof installation8
• quick roof replacement2
• shingle installation2

14 more of the 576 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Paul Hummel19 hours ago

  Cody Marshall and Premier Roofing were outstanding! We found out we needed a new roof, made a quick call to Premier Roofing, and were lucky enough to be put in touch with Cody Marshall who inspected the roof same-day. Cody was very persistent in following up to keep us updated throughout the process, thorough in detailing what kind of work would be done (and when), and really made the roof replacement process easy for us. Big thanks to Cody and the team at Premier Roofing; I'll be recommending everyone I can to you!

  Reply from the business

  Hi, Paul. Your feedback is highly appreciated. Thank you for being a Premier Roofing Company customer and enjoy the new roof!

• 5 out of 5Chris Friederich4 days ago

  I can't say enough about the positive experience I had working with Premier Roofing. Process, communication, work quality, clean-up all exceeded my expectations, and that really matters when you're talking about a project like this. Ryan …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it! Enjoy the new roof and thank you for being a Premier Roofing Company customer!

• 5 out of 5Chadd Rivera4 days ago

  After a hailstorm this season, we had to replace our roof. Based on a neighbor's recommendation, we chose Premier Roofing Company, and it turned out to be an excellent decision. Ryan Lee was our main point of contact, and he was outstanding. He guided us every step of the way, communicated clearly, stayed ahead of potential issues, and was always patient with our many questions. Ryan consistently went above and beyond. When our insurance initially denied coverage, he helped us navigate the process to get it approved. Concerned about potential damage to our flowers during installation, he personally offered to buy buckets to protect them. When we needed the job completed by a specific date, he coordinated with his team to make it happen. And when we required expedited solar panel reinstallation so that we could start another project, he arranged for third-party installers to come out the same day. This was our first roof replacement, but it's hard to imagine a better experience. We highly recommend Premier Roofing Company—and especially Ryan Lee.

  Reply from the business

  Hi, Chadd. We appreciate the kind words and are glad we could provide you with a positive experience! Thanks for being a Premier Roofing Company customer!

• 5 out of 5Joanna Toro5 days ago

  Austin was fantastic to work with! Excellent customer service, and the team was fast, efficient, and professional!

  Reply from the business

  Hi, Joanna. We are thrilled to learn that you had a positive experience with us! Thank you for being a Premier Roofing Company customer.

• 5 out of 5Efrain Montes5 days ago

  I had a great experience working with Austin Lambertson and Premier Roofing. I know roofers get a lot of hate for going door to door, but Austin was the first roofer who approached me without being pushy. Because of that, I gave him a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Efrain. We appreciate the kind words and are glad we could provide you with a positive experience! Thanks for being a Premier Roofing Company customer!

• 5 out of 5K Radha6 days ago

  Premier Roofing Company did a great job on fixing our roof and were very prompt with their communication. Ryan Lee did a fantastic job and would definitely recommend to others!

  Reply from the business

  Hi, K. Thanks for taking the time to share your positive experience. We truly appreciate it! Enjoy the new roof and thank you for being a Premier Roofing Company customer!

• 5 out of 5Charity G.6 days ago

  Great experience! The roofers did an amazing job and Seth and Justin were great to work with - excellent communication! Have and will continue to recommend. Thank you!

  Reply from the business

  Hi, Charity. We appreciate the kind words and are glad we could provide you with a positive experience! Thanks for being a Premier Roofing Company customer!

• 5 out of 5Matt Rusticia week ago

  Ryan Lee was a great contact person who did a fantastic job keeping us informed. They finished the job in a day and it looks great.

  Reply from the business

  Hi, Matt. Thank you so much for leaving us a stellar review! Thanks for being a Premier Roofing Company customer.

• 5 out of 5Monica Villarreala week ago

  We had a great experience working with Ryan Lee and Premier Roofing. Ryan walked us through the entire process, explaining what to expect from the insurance company, what we needed to do, and what Premier would handle. He is very knowledgeable, always answered our questions, and responded to texts right away. Ryan stayed on top of every step and was personally involved throughout the process. He even came by to check the work himself and made sure there was no leftover debris or nails around the property. We had also seen Premier work on other neighbors’ roofs and were impressed by how courteous and careful their crews were. Ryan made the whole roof replacement and insurance process easy to understand and navigate. We really appreciated his professionalism, responsiveness, and attention to detail. Highly recommend!

  Reply from the business

  Hi, Monica. Your feedback is highly appreciated. Thank you for being a Premier Roofing Company customer and enjoy the new roof!

• 5 out of 5Robert Ballantyne2 weeks ago

  Did great work fast. They ended up having to redeck half the roof and still got it done in a day and a half. I worked with Ryan Lee, he made everything easy and painless.

  Reply from the business

  Hi, Robert. Thanks for taking the time to share your positive experience. We truly appreciate it! Enjoy the new roof and thank you for being a Premier Roofing Company customer!

• 5 out of 5John Miller3 weeks ago

  If you prefer to have peace of mind in having a top quality job of a new roof and gutters on your home, you might consider Premier Roofing as your contractor and Ryan Lee as the company’s representative. The restoration or improvement of a home’s roof and gutter system can be a very complicated process, especially when repairs are required after storm damage. In those situations, a homeowner must often work not only with a roofing contractor but also with an insurance company. Having a reputable, experienced, and fully capable roofing company is vital. Homeowners will be involved in several vital steps: decisions about materials for the roof, oversight of the construction process and decisions and application of administrative and financial requirements. A homeowner typically goes through a detailed sequence of steps: inspection and estimates, material selection, permits when required, removal of the old roof, repair of damaged decking, installation of underlayment and flashing, placement of the new roofing materials, cleanup, and final inspection. The most challenging aspects are often the preparation work, uncovering and addressing hidden damage, and ensuring that all water-sealing details are completed correctly. When a roofing contractor’s representative (in my case it was Premier’s Ryan Lee) serves as an advocate during the insurance process, the contractor may inspect and document storm damage, prepare a detailed estimate, meet with the insurance adjuster on-site, identify damage that might otherwise be overlooked, and explain why specific repairs are necessary. The contractor may also review the insurer’s scope of work, request supplements for omitted or underpriced items, and help ensure that code-required upgrades and proper materials are included. Throughout the entire process of replacing my roof and gutters after a violent hailstorm, Premier Roofing—and especially Ryan Lee—served as my trusted partners and representatives. Their professionalism, experti

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, John. Your feedback is highly appreciated. Thank you for being a Premier Roofing Company customer and enjoy the new roof!

• 5 out of 5Edgar Mora3 weeks ago

  Ryan Lee (and Clay) were so easy to work with. They took their time to explain the process fully, and helped us navigate the insurance claim easily. The rook job itself was a lot quicker than expected.

  Reply from the business

  Hi, Edgar. Your feedback is highly appreciated. Thank you for being a Premier Roofing Company customer and enjoy the new roof!

• 5 out of 5Cathy Secrest3 weeks ago

  Justin did such a great job from the beginning and answered all my question. The installation of the roof was great and looks wonderful. Everybody from the beginning have and we're very professional. Price was great. I would recommend Premier Roofing to any

  Reply from the business

  Hi, Cathy. Thanks for taking the time to share your positive experience. We truly appreciate it! Enjoy the new roof and thank you for being a Premier Roofing Company customer!

• 5 out of 5jessica dingfeldera month ago

  Premier Roofing did an excellent job replacing my house’s old roof. Ryan Lee was very helpful, made sure I understood every step of the process, and answered all my questions clearly and promptly. The roofing crew worked really hard to get …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Jessica. Thank you so much for leaving us a stellar review! Thanks for being a Premier Roofing Company customer.

Autumn is the busiest stretch of the year and the good crews get spoken for early. Starting now means you choose the material, the timeline, and the price without a deadline pushing you. A roof replacement in Denver planned this month beats one scheduled in a panic. Let us talk it through.18 hours agoLearn more

• Warranty offered

  “…Certified Lifetime Workmanship Warranty Every roof we install is backed by…”

• Free estimates

  “…Request a Free Inspection What our Denver customers are saying…”

• Financing available

  “…RS CUSTOMERS Pay my Bill Write a review Financing options Submit Referral Request Inspection…”