Roofing contractor
Pinnacle Roofing
553 Middle Tennessee Blvd, Murfreesboro, TN 37129
Listed under Shelbyville, TN
- Google average
- 5.0
- Ratings counted
- 215
- One and two star
- 2 of 215(0.9%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Pinnacle Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 212 | 99% | |
|---|---|---|---|
| 4 | 1 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Pinnacle Roofing.
- 1 out of 5Kenya Hannaa week ago
We had our roof replaced by this company, and one of the reasons we chose them was because of the warranty they offered. Unfortunately, when an issue came up that should have been covered under the warranty, I contacted the company multiple …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Kenya, I am the owner of the company and would be more than happy to help with this situation. I am having trouble locating you in our system. Could you please contact our office directly so we can get to the bottom of this.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement55
- insurance claim assistance24
- storm damage repair11
- gutter replacement11
- smooth process9
- warranty process7
- downspout replacement3
- deductible discounts3
- no sales pressure2
- free inspection2
Other reviews we hold
14 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Josh Lamasona week ago
Pinnacle Roofing took great care of my home, provided hard workers and got it done quick! Would suggest to anyone looking for a new roof!
Reply from the business
Thank you, Josh! We're glad to hear our team took great care of your home and completed the project quickly. We truly appreciate your kind words about our hardworking crew and your recommendation. Thank you for trusting Pinnacle Roofing with your new roof!
- 5 out of 5Trevor Martin3 weeks ago
Kirk was great to deal with
Reply from the business
Thank you, Trevor! We appreciate your kind review. Kirk will be happy to hear your feedback. Thank you for trusting Pinnacle Roofing—we're always here whenever you need us!
- 5 out of 5Erika Terhaar3 weeks ago
We've used Pinnacle Roofing for years, and they continue to exceed our expectations. Brad provides exceptional customer service... he's responsive, honest, knowledgeable, and always quick to communicate. Most recently, after a storm blew a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Erika! Your continued trust over the years means the world to us. We're thrilled to hear Brad has consistently provided the responsive, honest, and dependable service you deserve. We're glad we could quickly repair your roof after the storm and give you peace of mind. Thank you for your loyalty and for recommending Brad and the entire Pinnacle Roofing team!
- 5 out of 5Gina paganiEdited 4 weeks ago
"I cannot recommend Kirk Nabors enough. After dealing with a few high-pressure sales pitches, working with Kirk was a breath of fresh air. He showed true integrity from start to finish. Instead of trying to upsell me on a full replacement, he honestly advised me on a simple repair that saved me thousands of dollars.
Reply from the business
Thank you for the amazing 5.0-star review! We truly appreciate your support and look forward to working with you again!
- 5 out of 5Kevin Lammons2 months ago
Our shingles had a manufacturer defect issue. The team at pinnacle were super helpful in walking us through the process of filing a claim with the manufacturer. Walking through this process would be very difficult alone with no shingle …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Kevin! We appreciate you taking the time to share your experience. We're glad Kirk and the team were able to guide you through the manufacturer warranty process and answer your questions along the way. It's great to hear you're happy with the new roof, pricing, workmanship, and cleanup. Thank you for trusting Pinnacle Roofing!
- 5 out of 5daniel watson2 months ago
Pinnacle Roofing did an outstanding job from start to finish. After two other firms confirmed major roof damage but failed to get the claim approved last year, Jimmy stepped in and got my roof approved this year. He was available, polite, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Daniel! We truly appreciate you taking the time to share your experience. We're thrilled Jimmy was able to help get your claim approved and guide you through the process with professionalism and care. Your comments about the quality of the workmanship, communication, and cleanup mean a lot to our entire team. Thank you for your trust and recommendation—we're honored to have earned your business!
- 5 out of 5Teresa Kuharsky2 months ago
We just got our new roof and gutters installed. We had an insurance claim and a shingle recall. Getting through two separate process was very detailed, John was amazing and helped us every step of the way. We are so pleased with the work that was done and how easy John made it for us. He was professional, knowledgeable and so patient!
Reply from the business
Thank you, Teresa! We’re so happy to hear you had a great experience throughout your roofing and gutter project. Navigating insurance claims and recalls can be stressful, so we’re glad John was able to make the process smooth and easy for you. We truly appreciate your trust and kind words!
- 5 out of 5Mark Foulks2 months ago
Pinnacle did a fantastic job on our new roof. Our roof was only 8 years old but had severe damage due to defective Tamko shingles. Kirk with Pinnacle guided us through the Tamko warranty process including removing and sending in shingles to Tamko. Roof materials were delivered the day before the installation and the installation was completed in one day including tear-off of the old roof. Roof looks great and they did an excellent job of cleaning up.
Reply from the business
Thank you, Mark! We're grateful for the opportunity to help with your roofing project and navigate the warranty process. Kirk will be thrilled to hear your feedback. We're glad the process was smooth, the installation was completed efficiently, and that you're happy with the final result. Thank you for your trust and support!
- 5 out of 5Ryan Aebi3 months ago
Great overall experience and they did a great job working with insurance company! I would highly recommend them.
Reply from the business
Thank you, Ryan! We’re so glad you had a great overall experience and that our team could help make the insurance process easier for you. We truly appreciate your recommendation and support!
- 5 out of 5Amanda Coleman3 months ago
A storm came thru and messed up roof. I called my agent office and they set me up with Pinnacle. Within 24 hrs I already had roof inspected to make sure no further damage. Within 1 week of the damages happening my roof was replaced! I can’t even thank them enough for such a smooth and easy process!! I absolutely love my new roof!!
Reply from the business
Thank you, Amanda! We’re so glad our team could respond quickly after the storm and help make the entire process smooth and stress-free for you. It’s great to hear you love your new roof! We truly appreciate your trust and support.
- 5 out of 5Christopher Runion3 months ago
John and his crew did great work on my house and shop that’s was damaged by a tornado. Fast, reliable and quick to respond. Will use them again on more projects!
Reply from the business
Thank you, Christopher! We’re glad John and the crew could help restore your house and shop after the tornado damage. We truly appreciate your trust in our team and look forward to helping with any future projects!
- 5 out of 5Emma Wagner3 months ago
Thank you Clark and Grant for the hard work!!
Reply from the business
Thank you, Emma! We appreciate your kind words and are glad Clark and Grant provided great service and hard work throughout the project. We truly appreciate your support!
- 5 out of 5Neil Harsh3 months ago
Working with Jeremy Bland was great. He explained things that needed to be done and why. Always got back to me when I needed to discuss things with him. Installers did a great job. Cleanup was good.
Reply from the business
Thank you, Neil! We're glad Jeremy was able to clearly walk you through the process and stay responsive throughout. It's great to hear you were happy with the installation and cleanup. We appreciate your support!
- 5 out of 5Cj Tucciarone3 months ago
Excellent to work with. Highly recommend
Reply from the business
Thank you for the 5-star rating, Cj! We appreciate your support!
The latest post from this business
Posted by Pinnacle Roofing to their own Google profile 3 months ago. Their words, not ours.
*** Get Your Free Estimate ahd Discover What Your Roof Really Needs! *** Curious about repair or replacement costs? Pinnacle Roofing provides honest roofing estimates for homeowners across Murfreesboro, Smyrna, La Vergne, Lebanon, Mount Juliet, Brentwood, Franklin, Gallatin, Hendersonville, and surrounding Middle Tennessee communities. From storm damage and active leaks to full roof replacements and insurance restoration support, our local team delivers thorough inspections, clear pricing, and quality craftsmanship you can trust. Get your free roofing estimate today! Straightforward guidance for one of your home's most important investments.3 days agoCall now
What Pinnacle Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
License number shown
“…- 7pm M-F © — Pinnacle Roofing · TN GC License #71143 Privacy Policy Terms of Use…”
Warranty offered
“…Insurance, warranty & storm damage specialists Our…”
Free estimates
“…Reply STOP to opt out. Request Free Estimate Owens Corning Shingles GAF Shingles…”
Veteran owned
“…TN | Pinnacle Roofing is a veteran-owned roofing contractor in Murfreesboro…”
Their site also states: financing available.
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 215 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 22, of which 17 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.