Pinnacle Roofing Experts

The only one or two-star review we hold for Pinnacle Roofing Experts.

• 1 out of 5Kamal Bhatta year ago

  Deione did a good sell job. Roof repairs paid by insurance minus deductible for storm damage. There was no leak inside when we made insurance claim. After the roof was replaced, there was a small leak in my morning room (pictures posted). Roof is still under warranty. But Deione and Damian refuce to fix it because they are saying it is not a leak, which is clearly visible. I have not seem such a sloppy customer service and refusal to fix or even admit this could be the issues related roof leackage. I would strongly advice against using their services. Not worth the hassle. After roof was done, it took multiple attempts to even connect with Deione. Worst customer service. They do not stand behind their own work which is still under warranty. Kamal

  Reply from the business

  Kamal, we truly appreciate your feedback and we’re sorry to hear about your concerns. At Pinnacle Roofing Experts, we take every warranty claim seriously and stand behind the work we perform. When you contacted us about the spot in your morning room, our team inspected the area thoroughly. Based on our findings, we did not see evidence of a roof system failure or an active roof leak at that time. That said, we understand how frustrating any water intrusion can be, and our goal is always to resolve issues quickly and fairly. Your roof remains fully covered under our workmanship and manufacturer warranty. If new evidence arises or if conditions change, we are more than willing to revisit the issue and perform another inspection. We never want a homeowner to feel unheard or unsupported. Please reach out directly to our office at 800-757-9810 so we can set up a follow-up visit and work together toward a resolution. —Pinnacle Roofing Experts Team

• roof replacement17
• insurance claim assistance8
• wind damage4
• cleanup4
• easy to work with4
• promptness3
• ease of working with3
• quality of roofing job3
• budget lines2
• knowledgeable team2
• garden protection2
• smooth process2

14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Chris Maceya week ago

  Amazing Experience We couldn’t be happier with the amazing job Pinnacle Roofing Experts did on our new roof! From start to finish, their customer service, professionalism, and attention to detail were outstanding. The craftsmanship was top-notch, the crew was hardworking and respectful, and they did an incredible job cleaning up when everything was finished. The entire process was smooth, and we always felt like we were in great hands. If you’re looking for a roofing company that truly cares about their customers and takes pride in their work, we highly recommend Pinnacle Roofing Experts. We are extremely happy with our new roof and the entire experience! ⭐⭐⭐⭐⭐

• 5 out of 5mathew kv2 weeks ago

  I highly recommend Pinnacle Roof Experts! I used them to replace my roof after it suffered wind damage, and the entire process was seamless. The whole team was incredibly friendly, courteous, and professional. They did a great job with the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Joe Gormley2 weeks ago

  Quick and excellent service. Will definitely have pinnacle for the next repair or full siding/roofing job!

• 5 out of 5Emma Milburn2 weeks ago

  Super friendly people! Offered free roof inspection for no cost. Even though I didn’t have damage they still showed me the condition of my roof and let me know I was in good shape. Highly recommend.

• 5 out of 5David Forbes (zerocool69420)a month ago

  I had my roof done by Pinnacle Roofing back in June, and I couldn’t be happier with the experience. One of the owners, Damien, was absolutely great to work with from start to finish. He really took the time to sit down with me and my wife to go over all the options, especially helping us choose the right shingle color so the roof matched the look of our home perfectly. What really stood out was how helpful he was with the insurance process. He explained everything in detail, made sure we understood each step, and took a lot of the stress off our shoulders. That kind of communication and honesty is hard to find. The whole job was handled professionally, and the end result looks amazing. I highly recommend Pinnacle Roofing to anyone looking for quality work and a company that truly cares about their customers.

  Reply from the business

  Thank you so much for your thoughtful review! It was truly a pleasure working with you and your wife throughout the process. … More

• 5 out of 5Hardev Davea month ago

  It was an excellent experience from start to completion of roof replacement with company professionals. Deion Ricks is doing an amazing job alongside with Nick to better serve the customer 👏. I would highly recommend for any roofing or gutter needs. Pinnacle Roofing has Expertise and are fare dealing with Insurance claims! I really wish them well! Hardev Columbus, NJ

  Reply from the business

  Hi Hardev, Thank you so much for taking the time to leave such a thoughtful review. It truly means a lot to our entire team. We're thrilled to hear you had an excellent experience from start to finish. Deion and Nick work hard to make sure every homeowner is well taken care of, and they'll be grateful to hear your kind words. We sincerely appreciate your recommendation and are honored you trusted Pinnacle Roofing Experts with your roof replacement and insurance claim. If you or anyone you know ever needs roofing, gutters, or storm damage assistance in the future, we're always here to help. Thank you again for choosing Pinnacle Roofing Experts, and we wish you and your family all the best!

• 5 out of 5Meghna Shaha month ago

  We had a great experience with Pinnacle Roofing, especially Damian and Nick. They were professional, knowledgeable, and easy to work with from start to finish. They completed our entire roof replacement in just one day, and the quality of the work was excellent. Price was unbeatable so definitely talk to them once. What impressed us the most was how well they cleaned up afterward. They took care of everything, leaving our property spotless as if they had never been there. If you’re thinking about getting your roof done, I highly recommend talking to Damian and Nick. They made the whole process smooth, stress-free, and delivered exactly what they promised. I would definitely recommend Pinnacle Roofing to anyone looking for a reliable roofing company!

  Reply from the business

  Thank you so much for your amazing review! We truly appreciate you trusting Pinnacle Roofing Experts with your home. It was our pleasure helping you through the entire process, and we're glad Nick and I were able to make everything as smooth and stress-free as possible. We take a lot of pride not only in the quality of our workmanship but also in treating every property with the same care and respect as if it were our own, so we're happy to hear the cleanup stood out to you as well. Your recommendation means the world to us. Thank you again for choosing Pinnacle Roofing Experts, and if you ever need anything in the future, we're always just a phone call away. We appreciate your support!

• 5 out of 5Benjamin Hatch4 months ago

  Completely professional and courteous in our interactions. Very easy to work with. I highly recommend.

  Reply from the business

  Thank you for the kind words and recommendation! We truly appreciate you taking the time to share your experience with Pinnacle Roofing Experts. It was a pleasure working with you, and we’re glad everything was smooth and easy throughout the process. If you ever need anything in the future, we’re always here to help! – The Pinnacle Team

• 5 out of 5Josephine Blaise5 months ago

  Damien did a great job with my roof, after the insurance company denied my claim I thought I not find someone to work with my budget but after i found Damien on google, he was so understanding and considerate Thanks Damien i’ m very satisfy

  Reply from the business

  Thank you so much for your kind words we truly appreciate you taking the time to share your experience! It was a pleasure working with you, and I’m glad we were able to find a solution that fit your situation even after the initial claim denial. At Pinnacle Roofing Experts, we always aim to go the extra mile to make the process as smooth and stress-free as possible. If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help! - The Pinnacle Team

• 5 out of 5Harry MacCord8 months ago

  We had some hail and storm damage on our roof. The team from Pinnacle Roofing Experts came out and assessed the damage and then worked with our insurance company to basically replace and repair our roof. They were professionals. The crew …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the detailed and thoughtful review! We truly appreciate you trusting Pinnacle Roofing Experts with your storm and hail damage repairs. We’re glad to hear our team was able to guide you through the insurance process and deliver a smooth, on-schedule installation. I’ll be sure to pass your kind words along to the crew they take a lot of pride in their workmanship and cleanup. If you ever need anything in the future, don’t hesitate to reach out. - Pinnacle Roofing Experts

• 5 out of 5Rashmi V.M8 months ago

  Working with Pinnacle was easy. They were professional and responsive.

  Reply from the business

  Thank you for the great review! We really appreciate you taking the time to share your experience. It was a pleasure working with you, and we’re glad to hear our team was professional and responsive. If you ever need anything in the future, Pinnacle Roofing Experts is always here to help. - Pinnacle Roofing Experts

• 5 out of 5John Mellish9 months ago

  I worked with both Micah and Torey on the replacement of my roof due to wind / hail damage. Micah took the lead on working with my insurance company. He did a fantastic job advocating on our behalf with both the field adjusters and claim …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for sharing your experience! We’re thrilled to hear that Micah and Torey were able to take great care of you throughout the entire process—from advocating with your insurance company to making sure the installation and cleanup were handled quickly and professionally. Our goal is always to make storm restoration as smooth and stress-free as possible, and it means a lot to know the team delivered that for you. We truly appreciate your recommendation and are grateful for the opportunity to serve you. If you ever need anything in the future, we’re always here to help! — Pinnacle Roofing Experts

• 5 out of 5Mike Hussey10 months ago

  Great experience and great work! Entire roof replaced in one day and their cleanup was also incredible. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a great experience and that the process was smooth from start to finish. Our team takes pride in completing full roof replacements efficiently while leaving your property spotless, and it’s great to know that came through. It was a true pleasure working with you, and we appreciate you trusting Pinnacle Roofing Experts with your home! - The Pinnacle Roofing Experts Team

• 5 out of 5Eric Hendershot11 months ago

  Pinnacle Roofing Experts provided me with excellent service from start to finish. Damian was a pleasure to deal with and handled everything in a kind and professional manner. My roof installation with repairs was done seamlessly and looks fantastic! I couldn't be happier with their service & work and I highly recommend them.

  Reply from the business

  Thank you for the kind words and recommendation. We’re so pleased to hear that Damien and our team were able to provide excellent service and deliver a roof installation that you’re happy with. Our goal is always to make the process seamless while ensuring the finished product looks and performs its best. We truly value your trust in Pinnacle Roofing Experts and are grateful for the opportunity to serve you. Please know we’re here anytime you may need us in the future. —The Pinnacle Roofing Experts Team