Peak and Valley Roofing

All 2 of the one and two-star reviews we hold for Peak and Valley Roofing, most recent first.

• 1 out of 5Charles Spann2 months ago

  Buyer beware if you decide to do business with this company. Extremely dissatisfied with their insurance process and company as a whole. Information from the start was poor and misleading. Unfortunately I was stuck with a large unexpected bill because of this. Would recommend not to use this business if you don't have to.

  Reply from the business

  Hey Charles, I saw your review and tried calling you. I take your concerns seriously and would like the opportunity to understand exactly what you feel went wrong. We stand behind the work we completed and are willing to address any legitimate issue. Please call me back when you have a moment so we can discuss this directly and work toward a professional resolution.

• 1 out of 5H H2 years ago

  I don't know who rated you 5 stars, I'm beginning to think it's family and friends. We have been waiting 3 hours today for a visit and no one showed up. Literally scheduled time to be away from work to be home and NO ONE called to communicate about anything. I called to see what happened, and it went to voicemail. Good customer service is definitely shot down and those vax shots must be chipping away at people's brains. This nonchalant non-communicative behavior deserves no second chances. You've all been getting way too comfortable being unprofessional and at the end giving a petty "I'm sorry." Off to the next company, that's more professional and might respect people's time.

  Reply from the business

  Dear Ahmad, We sincerely apologize for the inconvenience and frustration you experienced today. We were running a bit behind schedule and couldn't make it on time. We attempted to call a few times but was unable to reach you. Luckily we were still able to make it to your mothers house and complete the appointment. We were able to fix your mother's damaged soffit, with materials we had on hand, for no charge to you. We apologize for any inconvenience caused and thank you for bringing this to our attention. Sincerely, KELLY CAMP Owner - Peak and Valley Roofing 216-777-9876

• courteous staff12
• gutter repair9
• leak repair8
• flat roof sealing3
• storm damage repair3
• no cost3
• knowledgeable technician2
• free fixes2
• no unnecessary repairs2
• no upselling2

14 more of the 187 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5John McNamara18 hours ago

  We could not be more pleased with Peak and Valley Roofing. Shawn, from the beginning explained everything in great detail. The workers were unbelievably efficient. Also, when the job was finished they did a great job of cleaning up. I highly recommend them.

  Reply from the business

  Thank you for the kind words! Shawn will be happy to hear. -Bryan

• 5 out of 5Jeremy Scotta day ago

  I highly recommend Peak & Valley Roofing. They came out last-minute to help with the Listening Room project after another contractor unexpectedly bailed on us. They not only stepped in when we needed help, but provided great advice and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks for the kind words. I will pass this along to Mike .. he’ll be thrilled to hear it

• 5 out of 5Jesse Meloya day ago

  Mike was awesome. Was extremely helpful through the insurance process and made sure we got what we needed. He was always just a phone call away. 10/10 recommend.

  Reply from the business

  Thank you for the kind words and great feedback

• 5 out of 5Jamie Nester2 days ago

  I had a great experience with Mike Thompson at Peak and Valley Roofing! Mike was polite, honest, knowledgeable, and took the time to explain everything clearly. It’s refreshing to work with someone who genuinely cares about doing a great job and treating customers with respect. I highly recommend Mike and Peak and Valley Roofing for anyone looking for a trustworthy roofing company!

  Reply from the business

  Thank you so much for the kind words! Mike takes real pride in being upfront with folks and making sure they understand what's going on with their roof, so this means a lot. We'll be sure he sees it. Thanks for trusting Peak and Valley Roofing... give us a call anytime.

• 5 out of 5Candace Russell2 days ago

  Worked with John Holtz-Pleasant person. He inspected roof & made things clear during discussion- Once scheduled -was on time:-). Nice work-nothing for me to clean up. Yay

  Reply from the business

  Thanks for the review Candace. We will pass along the kind words to John. We’re all happy to hear it! - Bryan

• 5 out of 5Matt Haggedus3 days ago

  Dean and Peak and Valley and associates helped me change the look and value of this of this house!Thanks Everyone that helped make this possible!

  Reply from the business

  Hey Matt, thank you so much for the review and the kind words. Your new siding looks gorgeous 🤩 …

• 5 out of 5Jared Ianiro3 days ago

  Great communication and great roof!

  Reply from the business

  Thank you for the kind words Jared - Bryan

• 5 out of 5Carol S3 days ago

  I was very happy working with Peak and Valley Roofing. Dean was very professional starting with the quote and ending with making sure the new roof and skylight were installed correctly. The crew did a fine job doing the work and cleaning up afterwards. I highly recommend.

  Reply from the business

  Thank you for the kind words Carol. I’m glad Dean was able to help you out with your roof & skylight 🙌 …

• 5 out of 5Craig Robinson3 days ago

  Great company with superior representatives!

  Reply from the business

  Thanks for the kind words!

• 5 out of 5Gary Klenotic4 days ago

  John Holtz and a coworker came to my house to do a repair on my roof. They did an excellent job and were very professional. There were no issues, I would recommend John and this company to others.

  Reply from the business

  Thanks for the kind words! I’ll pass this along to John, he’ll be happy to hear it.

• 5 out of 5theresa BORCHERT4 days ago

  David was timely, knowledgeable and honest about what I needed to maintain my roof. I would highly recommend peek and valley roofing.

  Reply from the business

  Thank you for the kind words. I will pass this along to David, he’ll be happy to hear it!

• 5 out of 5Paul Preiszig4 days ago

  Peak and Valley Roofing delivered an exceptional experience from project initiation to completion. I am extremely satisfied with the new roof and gutter system. While it may seem unconventional to express such enthusiasm for a roofing installation, the decision to opt for a metal roof has resulted in a visually stunning outcome. This aesthetic distinction is particularly noteworthy given the limited prevalence of metal roofs within our community. It is reassuring that at 50 years old I will never need to shop for a roof in my lifetime again!! We have received numerous inquiries and commendations from passersby regarding the transformative impact the new roof has had on our residence. It is important to address the common misconception regarding the acoustic performance of metal roofs during precipitation. Our experience has demonstrated that the new metal roof is, in fact, quieter than our previous asphalt shingle roof. Mr. Mike, our sales representative, exhibited exemplary professionalism and maintained consistent communication throughout the entire process. His presence at the job site during installation and his diligent responses to my inquiries were greatly appreciated. I now consider him a friend. The installation team, led by Mr. Pete and his sons, performed an outstanding job, demonstrating remarkable attention to detail. Their meticulous efforts ensured the preservation of our extensive landscaping and plant life. Without hesitation, I wholeheartedly recommend Peak and Valley Roofing for their exceptional workmanship and dedication to client satisfaction. We extend our sincere gratitude for a job well done.

  Reply from the business

  Thanks Paul. This review is the most comprehensive review of our services. I appreciate it very much 👍 -Bryan …

• 5 out of 5Max Helden4 days ago

  Mike and the Peak and Valley team were amazing. Could not have asked for a better experience from start to finish!

  Reply from the business

  Thank you for the kind words! Mike will be thrilled to hear this. We will pass it along to him. - Bryan

• 5 out of 5tkkc 45 days ago

  Peak and Valley Roofing did a great job. The professionalism by the staff, specifically Mike, was outstanding. I highly recommend this company. Great Job Guys!!

  Reply from the business

  Thank you for the kind words 🙏 …

After hail or high winds roll through Northeast Ohio, most homeowners assume their insurer will simply handle the roof. Then the adjuster's estimate arrives, and the payout does not look like enough to cover a real replacement. At Peak & Valley Roofing, we see where this goes wrong, and it usually traces back to the inspection. An adjuster sees dozens of roofs a week and visits yours once. Subtle damage on complex or multi-layer roofs is easy to overlook, especially in spots that are hard to reach safely. That single visit sets the number your claim is built on, so documentation before and during it matters more than most people realize. A local contractor who walks the roof with you and meets the adjuster on-site gets the damage recorded the way insurers expect. It is also your best defense if the first estimate comes back short. Timing counts too, since many Ohio policies set a filing deadline as short as one year from the storm. Facing storm damage in Rocky River, Westlake, Strongsville, or Brunswick? Request a free storm damage inspection on our website before the adjuster arrives.3 days agoCall now

• Licensed

  “…Roofing Siding READ MORE Licensed • Insured • Local • 24/7 Emergency…”

• Warranty offered

  “…Roof Repair Roof Replacement Lifetime Warranty More FAQ Financing Contact Blog About…”

• Free estimates

  “…Don't wait for the leak. Schedule Free Inspection Get a free, no obligation inspection…”

• 24/7 emergency call-out

  “…READ MORE Licensed • Insured • Local • 24/7 Emergency Availability Schedule Free…”

Their site also states: insured.