Roofing contractor
Parker Johnston Industries Ltd
6791 Oldfield Rd, Saanichton, BC V8M 2A2
Listed under Saanich, BC
- Google average
- 3.6
- Ratings counted
- 77
- One and two star
- 25 of 77(32.5%)
- British Columbia median
- 2.4%
The first three are Google’s own figures for Parker Johnston Industries Ltd, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the British Columbia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 44 | 57% | |
|---|---|---|---|
| 4 | 6 | 8% | |
| 3 | 2 | 3% | |
| 2 | 3 | 4% | |
| 1 | 22 | 29% |
Much higher than most — the typical roofer in British Columbia sits at 2.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 22 one and two-star reviews we hold, most recent first.
- 1 out of 5Steve Morrison3 weeks ago
Took an extremely extensive time to complete work. Over 6 months for half a residential roof. Poor service, poor project management, poor site management.
- 1 out of 5Kevin PodmoreEdited 3 months ago
I was driving on the highway in Victoria today and one of the employees from Parker Johnston, Thought it would be fun to cut me off and then flip me the bird not once twice but a whole bunch of times, not very nice. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Darrena year ago
Over the past few YEARS, I have consistantly had terrible interactions with the employees of this company. From straight-up reckless and dangerous driving, to blatant taunting and screaming of profanities while I was stuck broken down on …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Ernest Godeka year ago
Very poor customer service. The new roof assessment went well. Then we could not get them to commit to a time to do the job. Then they dropped off the material but could not commit to a time when the work would commence. When we contacted …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Marc Ba year ago
Unsafe, driving practises by this person driving a company vehicle swerving in and out of the bike lane, not able to drive in the middle of the road and almost hit a cyclist.
- 1 out of 5Dave Secco2 years ago
Bad Ethics!!! On March 2, a Sunday morning, one of their employees in a PJ truck ran a stop sign while I was on my bike coming down a hill (I wear four flashing lights and a reflective vest) and I had to stop to avoid a T-Bone! No reaction, he kept on driving. I told Management immediately and have waited two weeks for a response...NOTHING!!!
- 1 out of 5T S2 years ago
We had a leak occur on a standing seam metal roof installed by PJ. I enquired about possible repairs and if this is normal for a metal roof to leak. We were told their "repair team supervisor" would contact us soon. Which he never did and we are assuming he never will make contact with us. Absolute lack of communication and obvious avoiding a potential warranty issue. Would not recommend.
- 2 out of 5Tom Murp3 years ago
Called 3 times - estimator never called me back. Next...!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- quick response time7
- quote6
- leak5
- estimator experience4
- caring staff3
- helpful receptionist2
- skylight options2
- experienced crew2
- new roof2
- reputation2
Other reviews we hold
14 more of the 61 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Capital City Power Vacuum2 weeks ago
We’ve worked with Parker Johnston quite a few times over the years and they’ve always been great to deal with. Good communication, dependable people and they stand behind their work. We’ve always found them straightforward and fair, which we really appreciate. Would have no hesitation recommending them.
- 5 out of 5Hayden Earlea month ago
We had an absolutely wonderful experience with PJ. They came out quickly to give us a quote for a roof replacement. The estimator was super honest and said we could get a few more years of life before replacement. 2 years later we …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Marla Sloana month ago
Parker Johnston did an excellent job on our roof. It was challenging and they made it look great. Neil and Scott were friendly, knowledgeable and hard working. It was a pleasure having them on the property.
- 5 out of 5S MEdited 2 months ago
I just had my roof done by this company. From the first meeting with Brian MacDonald to assess things, and then the arrangements made by Jeff McPherson for the date which led to roofing day done by the team of Liam, Carlos and Matt it was great. Each person I delt with was professional, polite and so informative. You could tell each person cared about the work they do. Thank you all. I am impressed.
- 5 out of 5Kenneth Ireson3 months ago
We are extremely happy with our roof replacement! A team of 5 workers did the job in two days. The quality of product and workmanship is excellent. Great cleanup as well. Thank you Parker Johnsto .
- 5 out of 5Mark J5 months ago
Parker Johnston completed my roof (single family rancher) in January. Of all the roofers that I contacted, their proposal was most professional. Their estimate was competitive and accurate and fair, with some additional work at my request because I wanted all my old skylights replaced, and repairs were needed around the chimneys. The team was very professional: efficient, organized, attentive to detail, very helpful in answering all my questions, and they maintained a clean worksite. The roof looks great. PJ has extensive experience on the South Island and a great reputation. (Some of the critical reviews below strike me as suspect.) I perceive that Parker Johnston does great work, and recommend them highly.
- 5 out of 5Joel Thompson11 months ago
They are professional to deal with. They show up when they say they will. They had a big hard working crew, did my house and workshop in 2-1/2 days, took away all the garbage and cleaned up very well. Great job! They were a pleasure to work with! My highest recommendations! Thanks! - Joel Thompson
- 5 out of 5Linda Jonesa year ago
I recently heard a dripping sound which was coming from the fan over my kitchen stove after a heavy rainfall. I called Parker Johnson on a Friday and spoke to Wanda. She arranged a service call for Monday, told me who was coming, and what …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Garth Woodwortha year ago
I had a couple of good quality recommendations for Parker Johnston, one from a friend who employed them, another from a competitor who couldn't do the work. The job was professionally done, with good results. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Mark Stevensa year ago
I can’t speak highly enough about our experience with Parker Johnston and their team. Shaun showed up quickly to provide a quote and not only was his the best quote of three companies that I contacted, his was the most professionally put together. He left a folder with different options that discussed warranties and pros and cons to each option with a price breakdown for each option. They were very flexible when my schedule changed, and their communications were fantastic throughout the entire experience. Jeff went the extra mile when I was trying to come up with the best option for skylights and Tony and his team were not only quick and professional, but were very friendly while working in my neighborhood. I would definitely recommend Parker Johnston and their team if you are in the market for a new roof!
- 5 out of 5Christine HudyeEdited a year ago
Parker Johnson is an amazing roofing company they do amazing work and are aways available for emergencies. Fabulous company.
Reply from the business
Hi Erica, Thank you so much for the positive review. It was a pleasure working with and for you. Cheers, Wanda (office administrator)
- 5 out of 5STEVEN LOFTUSa year ago
Professional and efficient. Fritz is a 35 yr veteran who knows his way around a roof and Wanda in the office has a great cheery positive disposition on the phone . Thanks to both .
- 5 out of 5Angela WalshEdited a year ago
Everyone knows of the great reputation of Parker Johnston. What most people do not realize is their pricing value. Perhaps a slightly small cost over some other roofers; however for this comes guaranteed experienced, professional, courteous crew - the small extra sum was worth it. I knew I had chosen the right roofing company when Bryan, the estimator came. He had a lot more experience than the other company estimators. This showed in his explanation of my roof, many factors that were missed but other competitors. Please look out for Darren and his son Bryden - they were punctual, hard-working and extremely knowledgeable. Plus they are both nice men, a pleasure to do business with. Thank you, I can highly recommend Parker Johnston. Angela Walsh.
- 5 out of 5P Ja year ago
Our new roof was installed by Parker Johnston. Not only did they give us complete confidence at the time of installation, their envelope specialist has been incredibly responsive and knowledgeable anytime I've needed to work on our venting or to have the roof inspected. Highly recommend this company.
What Parker Johnston Industries Ltd says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…Building with the best products since 1950. With in-house engineers and a…”
Free estimates
“…Book a free estimate today. Contact Now Building the best…”
24/7 emergency call-out
“…Need Emergency Service? CALL 1-855-727-5375 COMPANY Projects…”
Other roofers in Saanich
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Doc's Roofing & Repairs Ltd.leak repair, thoroughness, workmanship5.042 ratings0% one and two star(250) 580-0587 | 5.0 | 42 | 0%0 of 42 | (250) 580-0587 |
| Golden Rule Roofingwork, leaking, clean5.029 ratings0% one and two star(250) 508-8260 | 5.0 | 29 | 0%0 of 29 | (250) 508-8260 |
| Leading Edge Roofingcleanup, polite crew, timely completion5.017 ratings0% one and two star(778) 535-7663 | 5.0 | 17 | 0%0 of 17 | (778) 535-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 77 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 77, of which 61 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.