NRB Roof Pros

The only one or two-star review we hold for NRB Roof Pros.

• 1 out of 5Alexandra Kibbe6 years ago

  I have to share my 3rd party experience with this company. I live at an apartment building they roofed and they touched personal property without permission and didn't cover all areas with their roofing tarp before moving to different areas to get rid of shingles. Our belongings were covered in roof debris. Now I'm worried there's nails in the grass. I will not hire them for any services in future if I ever need a roof job done, and I have already submitted a formal complaint to my landlord.

  Reply from the business

  Sorry for the negative feelings of your expirience . The rather large apartment building roof replacement was completed in just 2 days . We try our best to protect personal belongings while we complete our roof replacements. Sometimes that includes moving belongings until work is completed. Thankfully nothing was damaged and our cleanup was top notch. Management and property owners were thrilled with our workmanship, professionalism, efficiency and affordability. New roof on your aparment building in just 2 days sounds like a win.

• cleanup13
• polite crew5
• efficient crew5
• new roof installation4
• siding attention3
• roof quality3
• respectful team3
• rubber roof2
• reasonable estimate2
• tarps2

14 more of the 51 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Mindy Ginley2 months ago

  I recently had a new roof installed by NRB Roof Pros, and I couldn’t be happier with the results. Nick’s price was fair, the workmanship was top-notch, and the crew was professional and courteous. My new roof looks fantastic, and I highly …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind words and for trusting NRB Roof Pros with your roofing project! We take great pride in providing honest pricing, quality workmanship, and a professional experience from start to finish. It's always rewarding to hear that our customers are happy with both the process and the finished product. We truly appreciate your recommendation and the opportunity to earn your business. If you ever need anything in the future, we're always here to

• 5 out of 5Glenn Auffrey2 months ago

  Nick at NRB did a great job on our roof. Price was reasonable and workmanship was awesome. Took only one day and our roof was down yard cleaned up and it looked like know one was even there. Would highly recommend

  Reply from the business

  Thank you for the kind words and for trusting NRB Roof Pros with your roofing project. We're glad you were happy with both the quality of our work and the value we provided. Our crew takes great pride in completing projects efficiently while keeping the property clean and protected throughout the process. We truly appreciate your recommendation and your business. If you ever need anything in the future, we're always here to help. Thank you again, Nicholas Bernier President,

• 5 out of 5Anne MacDonald3 months ago

  Nick and his team were very friendly and professional. They did a great job and installing and Cleanup. Would highly recommend this company thanks Nick and your team for a great job.

• 5 out of 5Scott Eastman3 months ago

  Nic and the NRB Roof Pros Team exceeded any expectations I had going into getting a new roof and gutters done on my house. From start to finish the NRB Team was beyond professional. They completed the project within 2 or so weeks of quoting the work. I would recommend them to anyone looking to have work done on their house.

• 5 out of 5Amelia G4 months ago

  Nic and his team did an awesome job on our new roof. He is approachable, easy to work with, honest- and cares about the product provided. The team was fast, efficient, and tidy. Being our first time replacing a roof, I was really dreading the process, but after getting quotes and meeting Nic, it was an easy choice and process. It is a bonus to support a highly rated local business right in town. We highly recommend NRB Roof Pros after this excellent experience. (And the roof looks beautiful, too.) A++

  Reply from the business

  Thank you so much for the thoughtful review—it truly means a lot to us. We’re really glad we could make your first roof replacement experience smooth and stress-free. That’s always our goal, and it’s great to hear that you felt comfortable and confident throughout the process. We take a lot of pride in delivering a high-quality finished product, so your feedback means everything to our team. Thank you again for trusting us with your home and for supporting a local business. We’re grateful for the opportunity and are always here if you need anything down the road.

• 5 out of 5Johnna Paulsen4 months ago

  Our two neighbors got their roofs replaced by NRB, and they recommended them highly. As far as what we saw, they came with a good sized crew and did the job in a matter of hours. So, we asked for a quote, and not only was it one of the best quotes we had gotten on our roof, but Nicholas was very communicative and quick to respond, and they did a great job. Again, a large crew came, they covered everything with tarps, even though there was a lot of work to be done, they finished in a day, and we were amazed that they did a very thorough job of cleaning up the debris afterwards. I’ve already recommended NRB to clients of mine.

  Reply from the business

  Hi johnna, Thank you for your kind words and for taking the time to leave such a great review—we truly appreciate it. It means a lot to us that you trusted our team with your roof replacement, and we’re grateful for the opportunity to work on your home.

• 5 out of 5Himali Jayathilake9 months ago

  They promptly accessed the damage and repaired within three days! Took pictures before and after to share with me. I was impressed!

  Reply from the business

  Thank you immensely Himali! We're glad our prompt damage assessment and three-day repair impressed you. The before/after pictures help document our work.

• 5 out of 5Chris10 months ago

  NRB Roof Pros did an excellent job on our roof install. They installed mid-roof vents on the front and a gable vent for the back of the house, and installed rubber roof over an addition with a low-slope roof. They did an all around great job, and at an excellent price. I would highly recommend.

  Reply from the business

  Thank you for your wonderful feedback, Chris! We appreciate you recommending our roof install and rubber roofing work.

• 5 out of 5Margie Riley11 months ago

  A portion of our condominium complex recently had NRB Roofing redo its roofs and skylights. A huge undertaking for sure. It was quite impressive to see how organized and timely this company was. The workers were all courteous and respectful of the property and the slight inconvenience it caused each condo owner. They cleaned their work area each evening and put in very long days during some very oppressive heat. The owner was very much present at all times and contributed long hours also. All I can say is “WOW” to a great business Well done… 👏👏👏

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Margie! We appreciate your recognition of our organization, courtesy, and hard work during your complex project.

• 5 out of 5Nancy Connors11 months ago

  I had the advantage of watching the team from NRB Roofing from afar and also on my own home. I have never seen another group of people work as well as this team. They worked long hot and humid days, six days each week. They worked together as a team with everyone doing something at all times.(except for well deserved breaks). They worked to prepare for the day and also cleaned up at the end of each day. The team was respectful and discreet. The new roof on my home is of great quality and aesthetics. I would highly recommend NRB for any roofing needs.

  Reply from the business

  We are honored to hear about your positive experience, Nancy. Thank you for recognizing our team's hard work and professionalism.

• 5 out of 5Stan Jurkowski11 months ago

  We were very impressed with the dedication and efficiency of the roofing crews, They worked at a consistent pace throughout extreme conditions often until dark to complete a particular section of the roof, The quality of the work was excellent as well.

  Reply from the business

  Thank you Stan! We are overjoyed to hear about your experience with our dedicated roofing crews and excellent quality work!

• 5 out of 5Ana Thompson11 months ago

  I was very happy with everything. The men worked so hard and long days. They swept the area each night to pick-up any nails and trash. I think we got the best crew available.

  Reply from the business

  We are utterly delighted to hear this, Ana! Thank you for recognizing our crew's hard work and attention to detail.

• 5 out of 5Russell Sawyera year ago

  Excellent start to finish!!

  Reply from the business

  Thanks Russell, it was our pleasure

• 5 out of 5John Ta year ago

  NRB has done two roofs for me—a replacement and a new construction—and both experiences were outstanding. Their quality, efficiency, and professionalism are unmatched, which is why I trusted them again for my new construction. Whenever someone asks me for a roofing recommendation, NRB is the only name I mention!

  Reply from the business

  Much appreciate

• Licensed

  “…We are a team of fully licensed, bonded and insured professional…”

• Insured

  “…a team of fully licensed, bonded and insured professional roofing contractors with…”

• States years in business

  “…With over 20 years serving Western Massachusetts, we…”

• Free estimates

  “…Western MA Call 413-707-7663 ONLINE FREE QUOTE ROOFING ROOF REPLACEMENT GAF ROOFING…”

• 24/7 emergency call-out

  “…Emergency Service Complete the form below to request…”

Their site also states: bonded, warranty offered.