Manada Roofing Company

All 3 of the one and two-star reviews we hold for Manada Roofing Company, most recent first.

• 1 out of 5H Gonzalez8 months ago

  This company did my roof in 2019- a complete new roof. In 2020 the roof shingles began to lift. I had a different company come and share that the job was poorly done along the ridge and I should contact the company. I did and the company told me I had to contact Lowe's because they were subcontractors. I contacted Lowe's and they said I had to contact the company that actually did the work. I contacted Manada again and I was told to pay $500 for them to come out and see THEIR own work and that fee would be applied to any work they do! Unbelievable, my father became ill and couldn't deal with this and I did contact the Better Business Bureau and they stated that too many years had passed- it was 3 years. How long is a roof supposed to last?? Regardless, poor craftsmanship and material reflects the job quality of Manada Roofing. I just today, completed the repairs for this winter. This is a shameless unethical company that DOES NOT STAND BEHIND THEIR WORK.

  Reply from the business

  Thank you for taking the time to share your experience regarding your roof installation completed in 2019. We take all feedback seriously, and we are concerned to hear that you feel the craftsmanship and materials reflected poorly on Manada Roofing. We understand your frustration regarding the communication and the process for warranty claim. Our goal is always to provide high-quality service and stand behind our work. To clarify and address the points in your review, we would appreciate the opportunity to look up your specific job details. Could you please provide the following information so we can investigate this matter thoroughly? • The full name used on the original contract. • The address where the roofing work was performed. • A phone number where we can call you directly • The date when you initially contacted us about the lifting shingles in 2020. Please reply to this message or call our office directly at 510-780-9517 and ask to speak with a manager regarding your review. We are committed to understanding what happened in your case, especially regarding the $500 service fee, since we never charge to inspect or evaluate any roof that we installed. We sincerely apologize that your experience did not meet your expectations, and we hope to have the chance to review your case and provide a proper resolution.

• 1 out of 5sp qinga year ago

  We got some roofing rafters replacement work done by them. In that process due to excessive use of force in removing the rafters, our interior dry wall got cracked. When we reported the issue, they said they will get back to us about some options. Later we got notified that if we do not make payments they will place the house on builders’ lien. Totally unprofessional approach to handling customer complaints. We made the payments as we did not have to go thru the hassle of removing the lien etc. I would caution that if you use their services, take before/after pictures of the areas of repairs inside and outside. We wouldn’t be using their services in the future.

  Reply from the business

  Thank you for sharing your feedback. We take customer concerns seriously and always strive to provide high-quality service. Regarding the issue with your drywall, we completed the fascia board replacement as agreed. After you reached out several weeks following the completion of the job about the drywall damage inside your home, we suggested that an independent inspector assess the damage to determine its cause. While we are confident that our work was performed responsibly, we understand the frustration this situation has caused. We also want to clarify that the mention of a potential lien was simply a standard practice to ensure timely payment for completed work. We regret if this came across as unprofessional; that was certainly not our intention. We encourage open communication and would have welcomed the opportunity to address your concerns more thoroughly. Your feedback is valuable to us, and we wish you the best moving forward.

• 1 out of 5Lolo D (Lolo)4 years ago

  Major price gouging! They called me at 6 PM the night before my appointment to tell me it would be a $400 fee just to look at the roof. We told them exactly what we needed and they could just give us a price plus we had provided pictures prior to the appointment. I have never had a roofing company charge to come out and look at a roof. And $400 is gouging to say the least. I would never use this company. If they charge $400 for a 10 minute appointment you can imagine what they would charge for repairs or to replace the roof. Plenty of other honest roofers out there.

• new gutters6
• attention to detail4
• estimate3
• downspouts3
• standing seam3
• attention3
• fee2
• payments2
• workmanship2
• reliability2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5RJ \G9 months ago

  I've used Manada for many projects, from minor one hour repairs to major ten month remodel8ng projects. They can handle any type of work that I propose to them and they always finish …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Wow, thank you so much for this incredible review! It means the world to us that you recognize our team's commitment to professional workmanship, fair pricing, and exceptional customer service. We truly believe in making sure every customer is satisfied, and we're always happy to handle any follow-up visits and punch lists without extra charge. Your kind words about our crew and office staff being courteous, friendly, and attentive are a wonderful boost to the whole team. Thank you for your continued trust in Manada Roofing! We look forward to being your "one stop shop" for many more years.

• 5 out of 5Peter DeLa year ago

  Great attention to details. Very professional and reliable.

  Reply from the business

  It's always a pleasure to hear from happy customers. Thank you for taking the time to leave a 5-star review!

• 5 out of 5Terry Hardie3 years ago

  I called 6 different contractors in the area. They either didn't return my calls, or wanted to schedule me for quote months away. Manada roofing was out within a day to give me a quote. After I payed the initial deposit, I had expected it …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks so much for the great feedback, Mr. Hardie. We're so glad you've had a fantastic experience!

• 5 out of 5Cynthia Tanyan3 years ago

  Ruben and crew were professional and did a great job with our new gutters. We had purchased gutter covers and they installed them too. The crew was friendly and fast and paid attention to detail. Good job!

• 5 out of 5Michael McNamara5 years ago

  My only regret - if you can call it that - is knowing we won't see Manada Roofing again. Why? Because Manada Roofing worked closely with us to address our safety during the covid-19 pandemic from bid to invoice. Because they did such a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Sandra FortayonEdited 6 years ago

  Raymond was extremely helpful when it came to educating us on the type of roof we wanted to have installed. The metal roof turned out beautifully, and the custom gutters and downspouts finished the job nicely. I would highly recommend Manada Roofing to anyone who is looking to receive a quality product and timely installation.

• 3 out of 5Michael Gipner6 years ago

  Workmanship was good communication with bad

• 5 out of 5Marty Herling6 years ago

  Very reliable and knowledgable

• 5 out of 5Milton Palmer7 years ago

  Easy to deal with, completed the work in a timely manner, no unexpected costs and did a great job!

• 5 out of 5Fabrizio Morbini7 years ago

  i needed a new roof before installing a solar photovoltaic system. I got about 5 or 6 quotes and Manada roofing gave me one of the best quotes in term of price and the people seemed nice and not snobby like some contractors are. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Amier7 years ago

  Fair price, easy to work with and got the job done on time. Would hire again.

  Reply from the business

  Ms.Mieritz, Thank you for choosing our company for your roof repair project! We look forward to working with you in the future on any projects.

• 5 out of 5Raul Nava Villa7 years ago

  Manada has done many Jobs for my father in law and the workmanship has been exceptional ! Thank you for the good work you do 👍🏾 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Cindy Le7 years ago

  Professional, fast response, fair price. We needed to have the gutters done. They came the next day to give us the estimate. It was fair price that we decided to use them. There were three people working that they finished the job in one day. We are very please with the out come. Highly recommend.

• 5 out of 5peter coy7 years ago

  Manada has repaired roof leaks twice for me...good prices, no more leaks..

• Licensed

  “…(BBB) Our roofers are fully trained and licensed, with years of experience. We’re…”

• License number shown

  “…– License Number 800771 Your Local Residential &…”

• Insured

  “…Are you licensed and insured? Yes. Manada Roofing, Inc. is fully…”

• Warranty offered

  “…Best of all, we offer a 100% customer satisfaction guarantee , because we’re not satisfied until…”

• States years in business

  “…We opened in July 2001 and bring more than 30 years of roofing and drainage experience to…”

• States a founding year

  “…Since 2001, we’ve been a trusted roofing company…”

• Free estimates

  “…Altos Hills | Daly City Schedule Your Free Consultation Today Protecting your business starts…”

• Financing available

  “…See Our GALLERY we are also certified Financing Options Fill out the form below to explore…”

• Mentions the BBB

  “…an A+ accredited business with the Better Business Bureau (BBB) Our roofers are fully trained…”