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Roof Warden

Roofing contractor

Mallard Home Services

120 Barker St, Fergus, ON N1M 2A2

Google average
4.9
Ratings counted
45
One and two star
1 of 45(2.2%)
Ontario median
2.9%

The first three are Google’s own figures for Mallard Home Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.

Rating breakdown

4.9
45 ratings
How the 45 ratings break down, from five stars to one
5
4498%
4
00%
3
00%
2
00%
1
12%
2.2%of these 45 ratings are one or two stars (1)

About typical — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for Mallard Home Services.

  • 1 out of 5D D6 years ago

    Wow I called there and the President himself was as rude as can be. didn't even let me get a word in edge wise, is there any professionalism left in the world?

    Reply from the business

    I’m Sorry for your bad experience, but you left a review for the wrong company. We have never met.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement7
  • efficient3
  • eavestrough cleaning2
  • metal roof installation2
  • punctual crew2
  • sound advice2
  • new roof2
  • fair pricing2
  • timeliness2
  • inspection2

Other reviews we hold

14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Tim Symons18 hours ago

    New shingled roof, new eavestrough and gutter guards. Great selection of materials and professional advice. Ryan and the team did a fantastic job.

  • 5 out of 5Paulo de Oliveira2 weeks ago

    I had MHS install a shingle roof at my place a few years ago and that went well. Recently had them do some gutter repairs and install a leaf cap on some of them - that also went well. They stand behind their work.

  • 5 out of 5Jim Walker3 weeks ago

    Polite, professional, on time and a great price. What more could I ask for?

  • 5 out of 5Josh Parent3 weeks ago

    I called Mallard home services to help me out with some leaking roof vents and Ryan came out that same day to do an inspection and a quote. The price was excellent so I actually asked if they could also install a stove range vent due to the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks Josh, its always nice when we can problem solve for or with our clients concerning there roofing projects.

  • 5 out of 5Jeff S.3 weeks ago

    Very helpful in offering advice to fix a skylight, and did a great job at replacing our leaking flat roof. Professional, courteous, and did the job right! Thanks!

    Reply from the business

    Thanks so much Jeff, those flat roofs can be tricky.

  • 5 out of 5Craig Janzen3 weeks ago

    Mallard's did great work, on time, and on budget. Would highly recommend!

    Reply from the business

    It was great to work for you on your roof Craig. Thanks.

  • 5 out of 5Na Liu3 weeks ago

    Mallard Home Services recently installed a new barn roof for my shed. The work was very professionally done. Their technicians are incredibly punctual, polite, skillful, and professional. I am very impressed by their service, and I will …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Ryan Shantz3 weeks ago

    We've called on them twice-once for an urgent roof leak and again to repair damage caused by ice damming. Both times, they responded incredibly fast, communicated clearly, and completed the repairs in a very reasonable timeframe. Their team is friendly, super transparent, and does fantastic work. If you need honest, reliable roofing repairs, look no further. We will definitely be using them again!

    Reply from the business

    Thanks for the kind words Ryan. Its always great to help a local in our town of Fergus.

  • 5 out of 5Dani M2 months ago

    A well deserved 5 stars for Mallard Home Services. I had a blocked eavestrough that created a waterfall from my roof during a terrible downpour. I contacted Jordan and he came out quickly to remedy the situation (while I was still waiting …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks so much! We love working locally in Fergus.

  • 5 out of 5Paul Burns3 months ago

    Everything about the replacement of our roof, this spring, went very well! Jordan listened to us and our roof questions and attic situation and gave us sound advice. The crew was up and done in one day! A very trusted guy and company. Now my parents are getting their roof done by them as well. Strongly recommended.

    Reply from the business

    Thanks so much Paul! I’m super happy we could serve your family.

  • 5 out of 5Laura Uderstadt9 months ago

    If you’re wondering whether you should choose Jordan and his team….just do it!! You won’t regret it!!! From the first meeting to the finished product…..we have been so happy with Mallard. Thank you to Jordan and his great group of guys for their amazing work!!

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks so much Laura for your wonderful review! It was great working for you. We’re truly grateful you chose Mallard Home Services and we’re thrilled to hear you had such a positive experience from start to finish. The entire team takes great pride in their work, and feedback like this means the world to us. Thank you again for trusting us with your project — we appreciate you! If you ever need anything in the future, we’re always here to help.

  • 5 out of 5Mark Sohm10 months ago

    Mallard home services are top notch. The whole process start to finish was 5 /5 stars. Their prompt friendly communication and knowledgable assessment of my situation took all the stress out of the repair I needed. They were quick to …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks a lot Mark! Really appreciate you taking the time to leave such a detailed review. I’m glad we could make things easy and get that old chimney leak taken care of and patched up like new. It was great working with you, and I’m really happy to hear you’re pleased with how everything turned out.

  • 5 out of 5Scott Weir10 months ago

    Great company, great people, highly recommend!

    Reply from the business

    Thanks Scott, we love working with locals in Fergus, Elora and Belwood!

  • 5 out of 5Jana Burns10 months ago

    Jordan is reliable, shows up and has incredible integrity. He provides solid advice and is extremely good in his industry. He genuinely cares about his customers and takes the time to provide different options at different price points. He is smart, a good problem solver and I would not hesitate to recommend him!

    Reply from the business

    Thank you so much Jana! We love being able to take care of our clients in the Fergus and Elora area.

Other roofers in Fergus

Ranked by how many ratings Google has counted.

Other roofers we list in Fergus
Roofing contractor
Synergy Exteriors - Fergus Roofing, Windows, Doors, Eavestrough & SidingRoofing contractor5.05 ratingstoo few to compare(519) 340-7875

All roofers in Ontario →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 45 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 21 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.