Malcom Roofing & General Contracting

All 7 of the one and two-star reviews we hold for Malcom Roofing & General Contracting, most recent first.

• 1 out of 5Mary SchwanzEdited 2 years ago

  This company took our (over half-down) deposit for siding on our home and never showed up to do the work. It has been well over a year. They promised to refund the deposit months ago, and we haven't seen a dime. They do not return calls and texts. We've hired an attorney and a different company is currently siding our house. Do not give this company your money! It's very disturbing that these people can run a business this way.

• 1 out of 5Brandon Zubrod3 years ago

  Will take your money and not show up to do the work.

• 1 out of 5Aj Horner4 years ago

  Quality of work was average, but followthrough and communication were zeros. Multiple no call no shows, me having to constantly hound them for updates and information on why the work I'd paid for wasn't happening, and when the roofing …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jennifer And Scot Lennemann6 years ago

  They do not stand behind their work. We had shingles blow off and can’t get them to come down and repair the area. It’s been two years. Do not use this company. I only got a response from them when I called and said I need a quote on a new roof. They came down the next day, I explained the situation and was told they didn’t have items needed for repairs but would be back. I’m still waiting.

  Reply from the business

  I am sorry for any bad experiance you've had. A representative will contact you to resolve this matter within the week,

• 1 out of 5Jen Foster8 years ago

  They do not stand behind their work. It has been over a year and we still have patches of shingles missing, despite several unfulfilled promises to repair their work. We fully regret ever working with them and highly encourage everyone to …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jenda Stauffer8 years ago

  This company completed contracted work and received all payment from my insurance company. Later I found out they did not pay the subcontractor for supplies and I am being charged late fees and threatened with collections due to this issue. I am now hiring an attorney against Malcom Roofing

  Reply from the business

  I do not have you listed as a customer. If this is a mistake please delete. If you are in fact a customer of ours please give us a call.

• 1 out of 5Becky Gardner8 years ago

  If I could give less than 1 star, I would. This company was a nightmare to deal with. We hired them and gave them over a year to get the work done and we were way too patient and unfortunately gave them the money up front (lesson learned). They ignored phone calls and texts and would never stick to their word as far as when they said they would be starting the work. We tried calling the office and they have an answering service for them so I couldn't even get ahold of them that way. We finally met to get our money back after firing them and hiring someone else and the man gave us a check addressed to someone else for the wrong amount. I brought it to his attention and he corrected it. After everything was said and done, I left a negative review on their Facebook page and the owner texted my husband and admitted fault to the claims and asked him to have me remove the post because, even though it was honest, it's bad for business. I just received a FB message from another unsatisfied customer dealing with the same exact problems and I went back to their page where I left a review and they had removed all the reviews and ability to post to the page. I find that extremely shady and dishonest. In order to spare another person from wasting they're time, do not hire Malcom Roofing.

• money5
• siding2

6 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5Tim Shrader3 years ago

  I was very pleased with their work, They finished my roof in a day and came back the next day and completed two garages.

• 5 out of 5Chad Malcom8 years ago

  Did great work and left the place clean

• 5 out of 5Morgan Ryan8 years ago

  I've known the Malcom family for over 20 years. These guys work hard, they truly do. They make sure you get the best work, no matter how small the job, and try to save you as much money as possible while doing it. Everytime I come back from …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Tracy Kelliher8 years ago

  Malcolm roofing does a fantastic job. We have been unfortunate enough to receive multiple hail storms over the past decade. Combine that with several farm outbuildings, and we have redone a lot of roofs. Hands down, this has been the best company in Kearney we have worked with. This latest roof damage was originally scheduled with another company that took a larger deposit and was no-show and no-call for four months, meanwhile water leaked into my house. I called Malcolm roofing and they patched the leak within 24 hours and always kept in contact with me (not just talking to the man of the house as some companies tend to do). The roof looks fabulous. You can't ask for better service and courteous people.

• 5 out of 5Mark Woodruff10 years ago

  Passed all my expectations and more!

• 3 out of 5Bill Edwards10 years ago

  Malcom in the middle!

• States years in business

  “…"The World's Foremost Outfitter" for over 50 years, we installed a variable speed direct…”