Lines & Lundgreen

8 of the 12 one and two-star reviews we hold, most recent first.

• 1 out of 5Isaac Barrera2 years ago

  Absolutely Horrible. Go elsewhere. In summer of 2023 I sought quotes from Roofing companies to redo the roof on my house. I accepted the quote of Lines & Lundgreen even though it was the second highest, but based on 1) the fact I went to high school with some of the family members, 2) their sales pitch, 3) and the company is now ran by a local politician. That should have been the red flag, but it wasn't. I was misguided and their ill-performance was costly. On September 15, 2023 I submitted payment for 50% of project's cost, $15,260. I was told they were "a little behind but would get started in the upcoming week or so" and the owner, Jonathan would talk to me before starting. Let me explain how "or so" is defined by Lines & Lundgreen. September went by. October 2023 goes by. Nothing. November 2023 and still nothing. On 11-18 we get a decent rain and my roof starts to leak. I reach out, answer, "we are still a little behind but expect to get started this month." December 2023. Nothing. January 21/22, 2024 rains so hard, I now have leaks in 7 areas. The drywall starts to fall inside the home, insulation comes down. Contact L&L. Answer, "we are so sorry" February 2024. Another half-inch of rains, I have buckets all inside my house, NOTHING from L&L. Coming up to HALF A YEAR of excuses, stories, sorries but zero results. All this time, they have almost $8,000 of my money earning them interest, while my expenses on home repairs increase. March 2024. I contact Arizona Registrar of Contractors, other vendors, and start to make a fuzz. L&L starts to make more excuses. At this time, I go to hire Almodova Roofing who is ready to start in 7 days. L&L, so secure the job with a mechanics'' lien on my home, finally show up, 15 minutes before Almodova's first day to start the job but inadequate staff and materials. On my Ring Cameras, you can hear their foreman venting on how the employees he was sent did not know what they were doing and he had to restart the job t

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Christy SquiresEdited 2 years ago

  Horrible - Beware!! They will take your money and never respond with a date for work. We had Lines and Lundgreen Roofing LLC come out to look at our roof since there was a leak. The gentleman who does the estimates was very nice - no …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Ms Squires. We got your email yesterday asking about when we were going to be put on the schedule, and we were looking into the delivery of the shingles. We just got a reply this morning from the suppliers saying that the shipment of materials was supposed to be sent out on the 8th, and then have promised us the 15th- on Monday. We wanted to have an answer to what was happening before we responded to your last email... We can't put you on the schedule until the material arrives, and we are working on that every day. We understand this is frustrating for you and everyone else, and we hope you will have just a little more patience as we wait on the materials that you paid for, and which were ordered.

• 1 out of 5Scott3 years ago

  Lines & Lundgreen was the subcontractor listed on my new home build. I had my home professionally inspected under 1 year warranty with findings of a single broken tile and insulation voids in several rooms which I had previously suspected …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Hollander, When you contacted our office regarding this issue by email on June 14, 2023, we did review the work done and reviewed the inspection report you supplied and did our very best to explain what happened. This is not a "lack of ownership of our work" as you described, but a thorough explanation of what happened and who's responsible for the repairs. The email explained: 1) The City of Yuma requires inspection of insulation at framing and again upon completion of the house. Missing insulation at time of inspection would result in a failure to pass until the problem was taken care of. Since it passed inspection, the insulation was installed correctly. Any disturbance of insulation subsequently would not be covered by warranty. 2) Broken tile at time of inspection also results in failure to pass until corrected. Any tiles that are broken after the inspection is passed are not covered under warranty. If you would like us to replace this tile, we would charge $100.00, which is substantially less than our usual $250.00 minimum service charge. 3) We don’t install fascia; this would be done by framers. 4) There are two flashings shown on page 6. The one on the left is a plumbing jack. The pipe is sealed at the point where it comes out of the roof, then additional metal flashing known as a double jack is fitted over the pipe to provide extra protection. The double jack isn’t required to be sealed to the pipe. Again, this is required by code and would not have passed inspection if done incorrectly. 5) Finally, the electrical jack on the right was installed by the A/C crew after we finished the roof, and it is their responsibility to seal it properly. We hope this information is helpful to you in order to get a resolution. As-so-far as the broken tile identified in #2, we would still be happy to replace the tile set out under the terms of our response. We suggest contacting the home builder regarding items #1, 3, 4 and 5 to get a resolution. The resp

• 1 out of 5Parkplace3 years ago

  Unprofessional. They should be on the physic network because they were able to do an estimate without looking at my roof. I stayed home for two days waiting for the estimator to show up and called after day two and was told he already was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Like a few of the other comments here, it seems that anonymous comments like this are trying to garner as much negativity as possible, without allowing us to be able to know who it was, when it happened, or even if it ever happened. I wish to address one possibility of what may have happened, and that is that we have several drones that we use to visually inspect properties when we are asked to serve them, and we do not need to physically get on a roof to see the damage, as well as using satellite technologies that scan our area every few days. Both of these technologies allow us to serve our community with a historical view and current view, and allow us to make educated and professional assessments which go into some of the quotes we provide. We are honest in all of our doings, with our name and reputation on everything we do, and do not hide behind nicknames or innuendos. It is extremely disheartening to see comments like this one, because it presents blame, with absolutely no personal responsibility. We actually have been in business for several generations, and take great pride in our work, and in how we represent ourselves with our community. I would honestly ask the person who wrote this to contact us directly with our secretaries and see if we can actually serve you to the best of our abilities. Our direct phone number is 928-783-9084, and we welcome anybody and everybody to contact us with concerns so we can get those concerns addressed directly. Unfortunately, we have seen this google listing being used by our competitors who would like to tear us down and destroy our good standing and incredible reputation- while remaining anonymous and doing the most damage as possible. Please contact us directly, and allow us to continue to serve our community with the same level of professional respect and courtesy we strive to display with every customer!

• 1 out of 5carl tolomei3 years ago

  Brand new home,first rain 5 rooms leaked. Las Barancas

  Reply from the business

  Carl…. Would you give us a call? 928-783-9084 ASAP? Thank you!

• 2 out of 5Dana Hartzell3 years ago

  I agree they must be physic. They just did the same thing to me last week, “ a drive by “ estimate. When I called to confirm my appointment because I lost the note, I wrote it on that was when I found out they had driven driven by the day before and just looked and ran. I got my estimate in the mail. I already had two others to compare with, and it was the worst estimate ever.

  Reply from the business

  Dana- Since the beginning of Covid, our customers have expressed concerns about human contact, and so we have employed various technologies to help us expidite our roof estimates and jobs. Some customers are happy to have a person visit them in their home, and go on their roof, and some get very upset when we have done that. We try to walk that tightrope as comfortably as possible for each customer, and attempt to limit personal contact whenever necessary. We are saddened to learn we did not meet your expectations. One of the tools we use allows us to use Satellite technology to give us the measurements, angles, pitches, etc... in fact all the information needed to provide an estimate. While this does not make us physic, it does allow us to provide timely quotes at the earliest convenience. When you came to the office, we asked for an email address to send the quote to, but we were not provided with one- and hence we physically mailed one out to you, as soon as possible, which in this case was a day or two. In looking into the issue further, we discovered something that we would love to be able to clear up with a phone call. Please allow us to call you and explain what we have discovered.

• 1 out of 5Sar Phi3 years ago

  Very unprofessional and horrible company. Probably a second generation owned business and they dont know what they're doing and handling complaints from clients and they do a very shoddy work.

  Reply from the business

  Starasia Phil- I don't think you are thinking of the right company. We have never been in contact with anyone with that name, or have ever done any business with anyone with that name. We take great pride in the work we actually do, and how we interact with our actual customers. If there is anything we can do for you, please let us know. Every job we do is done to the standard, and we always attempt to go beyond that standard and bring excellence to all of our customers. We completely understand that a happy customer is the best customer, and our work reflects that with every job we are called upon to service. If you have some concerns with any work done, please call our office at 928-783-9084 and speak with Dora or Terrill. Thank you!

• 1 out of 5Linda Hamilton3 years ago

  They said they would come and give me an estimate the next day. That was a week ago and I've never heard from them again.

  Reply from the business

  Linda- our records show we got a call from you last Thursday (March 2nd, 2023) and we came out either the same day, or Friday the 3rd. We prepared an estimate later that day when we arrived back in our offices. The next business day, which was Monday, we called your contact number and when there was no answer, we followed that up by sending out a physical estimate via mail, just to make sure you would be able to have it in a timely manner. That estimate should be arriving today or tomorrow depending on how fast the mail is delivered. Would you please call our office when you have received the estimate or if you have any further questions? We appreciate the opportunity to serve you and appreciate any changes in thought about the review... or the Star being only one, when we've done our best to show our courtesy, accountability, and responsiveness... that is, if our response meant anything to you. At any rate- Thank you, and God Bless!

• friendly staff15
• value5
• estimate4
• answering questions4
• tile replacement3
• issue resolution3
• knowledgeable employees2
• damage assessment2
• polite personnel2
• professional workers2

14 more of the 50 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5rafael saldanaa week ago

  Excellent service

  Reply from the business

  Thank you, Mr. Saldaña. We strive to always provide a service you can rely on, and we appreciate you choosing Lines & Lundgreen.

• 5 out of 5Chukar Upland5 months ago

  Kevin is great. He gave us some good info To get our job done. Even after we found out You business doesn't do metal roofs.

  Reply from the business

  ACTUALLY we do install and service metal roof systems. Awnings, canopies and alike are not considered roofing systems. We're always happy to help and sometimes refer our customers to the correct professionals. THANK YOU for the kind words!

• 5 out of 5Bob Johnson6 months ago

  Quality job and the office staff and Kevin answered all questions and made sure I was a satisfied customer. I highly recommend them.

  Reply from the business

  Mr. Johnson it was a pleasure to install your new roof system. We appreciate your patience!! THANK YOU!

• 5 out of 5Gary Fraley11 months ago

  Called for a estimate for some roof damage shortly after the bad storm of Sept 4th. Kevin stopped by the next day for a look. Pure professional, he set my mind at ease. Corrected a minor problem within minutes. Assured me there was no damage and was on his way. I've used them before and will continue to use them in the future. Thanks Kevin!!

  Reply from the business

  Mr. Fraley, please call anytime no matter how big or small. Thank you for taking the time to show your appreciation! We appreciate all of our customers!

• 5 out of 5Terri Woodrowa year ago

  Micheal did an amazing job on our insulation in our garage. Easy to work with. We couldn’t have asked for a better job, and we have an insulation company in our family so we know what we’re looking at. It’s been done for a week or so, and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Terri, thank you for the kind words and we are so glad you are ready for the heat with the new insulation. The application should provide coverage for many years. PLEASE do not hesitate to reach out to us should you need anything else!

• 5 out of 5javier riveraa year ago

  I needed a repair on my roof from a botched job from another company. I contacted Lines & Lundgreen and they were always available and from start to finish whether it was texts, phone calls, or emails. They assessed the damage with photographs and gave an estimate. I decided to go with them and they completed the job within a couple of days after it was scheduled. Photographs were also provided at the end of the job. Overall very friendly, timely, and professional. Definately felt like I was taken care of.

  Reply from the business

  Mr. Rivera we truly appreciate the opportunity to work on your roof! Thank you so much for acknowledging the crew's hard work. With Yuma breaking a record yesterday (100 days of temperatures over 100 degrees), working in this heat can certainly be a challenge, but we take great pride in getting the job done right, no matter the conditions. We’re committed to taking good care of you, so please don’t hesitate to reach out if you need any assistance with roofing or insulation in the future.

• 5 out of 5Bert Evansa year ago

  Kevin offered to provide an inspection at my earliest convenience, arrived on time, provided a thorough inspection, addressed all of our concerns, and provided a detailed summary within an hour of completion. I would definitely use Lines & Lundgren in the future.

  Reply from the business

  Mr. Evans we will pass on the kudos and THANK YOU!! The team here appreciates the review. No matter the job we are here for you and your family. When you are ready to handle your sloped roofs, JUST LET US KNOW!

• 5 out of 5Christinea year ago

  We recently had the roof replaced by Lines & Lundgreen roofing company, and I couldn't be happier with the experience. From the start, the team was friendly and made me feel comfortable. They took the time to explain everything and answered all my questions, which I really appreciated. What stood out the most was their commitment to great service. They went above and beyond to ensure everything was done right. It felt like they genuinely cared about doing a good job, not just rushing through to get it done. Plus, I really trusted them to handle the project, which is so important when it comes to something as crucial as your roof. In the end, they did an excellent job, and I would highly recommend them to anyone looking for roofing work. It’s nice to see a company that values its customers and delivers on its promises.

  Reply from the business

  Ms. Werley, Thank you for your kind words. Quality roofing requires careful attention to detail, and we truly appreciate your recognition of our team's dedication to exceptional customer service. It was a pleasure working with you and your mother, and we are confident you will enjoy a durable, leak-free roof for years to come. Please do not hesitate to reach out if we can assist you in the future.

• 5 out of 5Charles Moorea year ago

  I requested a roof inspection due to a missing tile. Kevin came over that afternoon, went on my roof, replaced the tile, inspected the entire roof, and refused payment! Who gives service like that anymore? I was very impressed. Thanks Kevin.

  Reply from the business

  Mr. Moore we appreciate the kind words and that you trusted Lines & Lundgreen to handle your issue. We will definitely pass on your appreciation and hope you will keep us in mind should you need Roofing/Insulation services in the future! AND thank you for your service in the US Army!!

• 5 out of 5Bill McCrackena year ago

  We were very pleased with the job that was done on our roof from start to finish. We had a few leaks during a big rain storm and called several roofing companies for estimates. It was a big job requiring removal of concrete tiles, putting down new plywood, double roof underlayment and replacing the tiles. We were impressed with their work ethic in cleaning the area every day so that no debris was left on the ground. Lines and Lundgren upgraded all the vents from old style concrete to modern flashing. Looks so much better. They also fitted the tiles when replacing them which made a very aesthetic improvement in the appearance of our roof. I woiuld highly recommend Lines and Lundgren for anyone requiring quality roof work

  Reply from the business

  Thank you so much for your kind words about our team and the work we did on your roof replacement. It was our pleasure to assist you, and we’re thrilled to know you’re satisfied with the results. Your feedback means a lot to us, and it inspires us to continue delivering excellent service. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thank you again for choosing Lines & Lundgreen for your roofing needs!

• 5 out of 5Jason Gunderman2 years ago

  Our patio roofing was blown off in the last big windstorm we had here in Yuma. Even though they were swamped with calls they managed to get out and dry in the roof so the plywood wouldn’t get ruined in the forecast rainstorm that hit the next day. The two employees were courteous and very knowledgeable and did a fantastic job in also reconstructing parts of the roof that had rotted over the years. I’ve been in construction my whole life and can tell quality work when I see it. For all the work that was done the price was very fair and reasonable. I would definitely recommend this company and wouldn’t hesitate to call them again.

  Reply from the business

  Less THANK YOU so much. It HAS BEEN and continues to be very busy (because of the recent rains the last 4 months)and we appreciate your patience with us!

• 5 out of 5Linda Weinmann2 years ago

  Efficient and great with communication!

  Reply from the business

  Thank you Linda! It was a pleasure!

• 5 out of 5Michael Lee2 years ago

  If you need a roof, look no further. Lines and Lundgreen are the Best! Customer service from start to finish is excellent! Our metal roof looks fantastic! Thank you for everything Lines and Lundgreen!

  Reply from the business

  Mr. Lee not only does it look fantastic, it will protect your home for MANY YEARS to come. We are thrilled you like it and appreciate your business and kind words!

• 5 out of 5Glen Moss2 years ago

  Work was accomplished in a timely and efficient manner. When a request for a proposal was made there was quick response and a complete quote issued. The installers arrived as promised and finished their work in a thorough and timely manner.

  Reply from the business

  THANK YOU Mr. Moss! It has been a VERY BUSY year and we appreciate your patience. We are quickly getting up to speed and are always ready to serve you for all your roofing and insulation needs!!

Late-summer heat can be tough on your roof in Yuma County. If you’re noticing cracked shingles, soft spots, or water stains, it’s a good time to get ahead of bigger damage. Lines & Lundgreen LLC is a local roofing contractor serving homes and businesses around Yuma, San Luis, Wellton, Fortuna Foothills, Somerton, Gadsden, Dateland, and Tacna. We handle roof repair that fits the issue, from quick fixes to full roof replacement when it’s the smarter long-term move. 🛠️ · Roof inspection to spot weak areas before they leak · Roof leak repair around vents, edges, and flashings · Clear roofing estimate with options explained 📋 If you need roof repair or want a professional roof inspection, message us to schedule a visit. 🏠2 days agoCall now

• Licensed

  “…We are licensed, bonded, and insured, with the same…”

• Free estimates

  “…Call us for a free estimate, a free roof inspection, or a paid…”

• Financing available

  “…Financing available Up to $250,000 through Hearth. Funded…”

• Family owned

  “…Roofing & Insulation Contractor Family-Owned Since the 1940s Lines & Lundgreen…”

Their site also states: insured, bonded, states years in business.