Lifetime Roofing & Renovation

All 6 of the one and two-star reviews we hold for Lifetime Roofing & Renovation, most recent first.

• 1 out of 5Courtney Morrow5 months ago

  I hired Lifetime Roofing Nov 2024 to replace the roof, fascia, & flashing. During the estimate, Michael promised that the exhaust fan ductwork that didn’t reach up to the roof vent properly would be fixed & would also patch the bathroom ceiling where the leaking roof had destroyed it. The roof was done end of Jan 2025, they came back early Feb for the fascia (& a gutter/downspout issue was discovered), they came back end of Mar to work on fascia, came back at beginning of Apr to do the gutter, & came back end of Apr to finish fixing the flashing they had forgotten to do. During the course of the project, I had told them I wanted the second roof vent port removed (it used to be connected to a vent over the stove, but that vent isn’t there anymore). Instead, they replaced the old vent port on the roof with a new one against my wishes. I had been told during the estimate that a roof project takes them one day. Keep in mind, this is the first time I’ve had a roof done on a house. Michael did not explain that the roofers do their work one day & then another team comes a different day to work on fascia/flashing/gutters, etc. So imagine my surprise when I get home & see the roof is done but all the other stuff is still unfinished. This was a pattern the entire time I was their customer. They never once contacted me to keep me in the loop. The one exception was when they discovered a couple decking boards needed replacing & needed me to approve the extra cost. I wouldn’t be kept updated about anything. I would be told today was the day they were working on the fascia & gutters, & I’d come home from work to discover the fascia replaced but no gutter. I didn’t get any kind of contact just to let me know they ran out of time & would be back another day, nothing. I was consistently left in the dark about my own house. Michael would even tell me he would contact me by a certain time, & a couple weeks would go by without a word from him. After the insurance got wrapped up & I

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Katherine ColomboEdited 4 years ago

  We had Lifetime come out to take a look at some small roof leaks. The 1st person that was sent out to our home said we needed around $2500 worth of work. They wanted to send a 2nd person out to further assess damage around our dormers. The 2nd person said they could not make repairs and we needed an entirely new roof with an estimate of $12k. Conflicting reports from 1 company is confusing made even more confusing considering our roof is 12 years old. We have spent the last 2 years completely updating the exterior of our home and would get a new roof if needed but we were confused since our roof isn't that old and they offered no explanation as to why we need a whole new roof after that amount of time (such as poor initial install, poor quality roof, weather damage, etc.). Even more upsetting, they damaged our brand new gutters which were installed last year with their ladder. Will not use and would not recommend! The estimate is under my married name which is Hromadka. We live in Kirkwood.

  Reply from the business

  Katherine, we have no record of working with you. Please provide us a way to reach you in case there is a mistake. We are happy to correct any issues to gutters or anything else. Thanks

• 1 out of 5Matthew Flach5 years ago

  Our building needed a new rubber roof as the previous one had run it's course. I contacted 3 different roofers and decided on Lifetime as they were responsive and willing to get started right away. As it turns out this was a huge mistake. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Matthew, we take comments like yours seriously and we would love to rectify this situation. We have made many attempts to contact you via phone and email with out any success. If you remember, we went over and beyond to help you with this leak even though we had determined the leak was coming from the HVAC unit. Even still, in good faith, we spent more money and time to provide extensive flashing around the unit. After that, I have reached out to you many times. Since you have not responded, we naturally believed your situation was resolved. Please contact us so we can deliver quality service to you.

• 1 out of 5Michael Pohorecki6 years ago

  Was going to give lifetime roofing another bid after they finished work. However, after examining the roof, no thanks. Used MY shingle to mop tar on the roof. They left the mop along with the shingle that now needs to be replaced. Also …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Lauren6 years ago

  I contacted them asking for a quote to replace roughly a dozen shingles, and the man who came out must have taken one look at me and seen dollar signs. We spoke, I indicated that I understood their minimum was $500 (thinking it would be …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Eliot Boden7 years ago

  I stayed home from work for an appointment with someone from Lifetime Roofing to get an estimate on having my soffits and fascia enclosed. He never showed up and when I called the company for an explanation, I was told my appointment information had been lost because they were having problems with their software. Okay, technical difficulties happen. I rescheduled for the following Friday. I then get a call from the person giving the estimate while I'm at work on Tuesday saying he's on the way to my house. Well if you can't get a simple thing like an appointment right after two attempts I don't think I want you working on my house.

  Reply from the business

  Hi Eliot, We really appreciate your feedback and sincerely apologize for our errors in scheduling. At the time, we were working with a new system and without our normal … More

• insurance coverage37
• siding20
• quick response20
• gutter replacement13
• job inspection11
• siding replacement6
• storm damage assessment3
• storm damage repair3
• gutter guards3
• new roof installation3
• metal roof replacement2
• hail damage assessment2
• leaking roof2
• leak diagnosis2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jeff Frankel5 days ago

  Lifetime replaced a seamless gutter run for us, upgrading to 6" gutters in the process with guards as well to help with tree debris. Install was smooth, and we're no longer having overflow issues during heavy rains. Mission accomplished.

• 5 out of 5Jeff M3 weeks ago

  If you are looking for roofing or siding because you can’t decide on which contractor to pick, READ THIS! So in March of this year I decided to get a new roof and siding for my whole house. I did have some help with insurance but I had no …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Cynthia Deroya month ago

  Very respectful of my time and my property.Finished the job in a timely manner and answered any questions I had with the job. Would recommend them highly!

  Reply from the business

  Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It was a pleasure working with you, and we're glad you were happy with our communication, workmanship, and timely completion of your … More

• 5 out of 5Mary Jo Whitea month ago

  I would like to say what a wonderful experience I had with Lifetime Roofing and Renovation, From my initial contact on the phone (didn't get her name), to Matt, who came out to discuss our options for siding and give me a quote, to Jay …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Mary Jo, for your kind words and for taking the time to share your experience! We're thrilled to hear that you had such a positive experience from your very first phone call through the completion of your siding project. Thank you for trusting us!

• 5 out of 5Mary Michaela month ago

  I hired Lifetime Roofing & Renovation in November 2025 for repairs of a small section of roof after 2 previous roofing companies failed to seal the leak in the kitchen ceiling. Barry Owens did an analysis, sent his team to finally make a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kimberly Rileya month ago

  I recently had my roof replaced by Lifetime Roofing. Barry came out to provided the estimate and answered all of my many questions without making me feel rushed. He was very knowledgeable. Jay, the Project Manager did a great job keeping me …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Greg Fagana month ago

  Lifetime did a fantastic job with our roof replacement, including new soffits and fascia. Jay Hamlet, the project manager, was a pleasure to work with, and he made sure everything was buttoned up (including some minor tweaks to the soffits and chimney flashing) afterward. We're highly satisfied with the work and would recommend Lifetime to friends.

  Reply from the business

  Thank you so much for your kind words! We're thrilled to hear you had a great experience working with Jay and our team. We truly appreciate your recommendation and thank you for trusting Lifetime Roofing & Renovation with your home!

• 5 out of 5Jodi Glassman2 months ago

  Jay Hamlet is the BEST!!! He is so knowledgeable and knows everything there is to know about the roof and does the job right! He is so easy to work with and is reliable!! If there is a problem, he will get someone to fix it immediately and stands behind his work! It’s a wonderful company and I recommend it to all my friends. Thank you Jay for your hard work on my house and my parents house.!!

• 5 out of 5Scott Martin2 months ago

  Jay was easy to work with and it was a state farm claim. Got the entire roof bought after the inspection. Shout out to Jay and Wil.

• 5 out of 5Robert Becker2 months ago

  Barry with Lifetime Roofing was fantastic! He showed up on time, realized right away the type of roof I had called about (sunroom aluminum and foam) was not something they handled, but he still got up on the shingle roof and pointed out …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Amy Presley3 months ago

  Had Michael out to assess some storm damage. He was responsive and honest. He looked for ways to save me money and walked me through all the options and various prices. Would highly recommend.

• 5 out of 5Heidi Hunt3 months ago

  Lifetime installed a roof on my cousin’s coffee shop in downtown St. Louis. She is a private person and the type to get stressed out over the most simple of things and was nervous about getting this done, (she’s been putting it off for almost 3 years). I know for a fact she was worried about getting taken advantage of, but everything went great and now I don’t have to hear her complaining about it all of the time. We love the fact that they’re a local company and do their work with integrity, and from what I’ve heard, great communication with what was happening. They even knew how to handle the insurance, which my cousin was stressed about also. Thanks for reading, take good care. And thanks for the roof! Free coffee for life— her treat.

  Reply from the business

  Thank you for your kind words, Heidi! We're delighted to hear that your cousin's roofing experience was smooth and stress-free. Supporting local businesses is important, and we appreciate your trust in us. Enjoy the coffee!

• 5 out of 5Matt Young3 months ago

  Shawn, Josh and the rest of the staff are excellent! They were quick to respond, and identified several repair spots on our roof. The repairs to our roof and siding look great and they made the process painless. Highly recommend Lifetime for any roofing or siding repair needs!

  Reply from the business

  Thank you, Matt, for your kind words! We're thrilled to hear that Shawn, Josh, and the team made your roofing and siding repairs seamless. Your recommendation means a lot to us!

• 5 out of 5William Sleeper3 months ago

  Professional, timely and transparent. This company has integrity. The will not quote what doesn't need to be done. Lifetime Roofing is your first class ticket to quality.

Build Confidence with Every Shingle 🔨 Your roof protects everything underneath it, so why settle for anything less than exceptional craftsmanship? At Lifetime Roofing & Renovation, we're committed to providing roofing solutions that homeowners can count on year after year. 🏡 From minor repairs to complete roof replacements, our experienced team approaches every project with attention to detail and a commitment to doing the job right. We use dependable materials, proven installation techniques, and a customer-first approach that makes the entire experience simple and stress-free. We believe great service goes beyond the finished roof—it's about clear communication, dependable scheduling, and treating every home with care. ☀️ If you're planning your next roofing project, we'd love to help. Learn more about Lifetime Roofing & Renovation and discover why so many homeowners trust us with their biggest investment.2 days agoLearn more