Legacy Roofing Services

8 of the 10 one and two-star reviews we hold, most recent first.

• 1 out of 5Rich Ta month ago

  unprofessional. need to watch how they drive when they're riding around in a truck with their brand and logo attached to it. legacy roofing truck driver has road rage issues and road 1 in away from my bumper today while I was doing 75 in a 60 apparently that wasn't good enough so the guy wants to act like he wants to run me off the road Because he drives a big truck. nothing I could do there was cars in front of me and beside me.🤷 not sure if that's what type of guy I'd spend thousands of dollars with, me personally I'd rather hire someone more responsible.

• 1 out of 5CAPTN KIRK2 months ago

  I called the Akron office, spoke with a Robin about an employee that parks a legacy roofing truck, with multiple other household vehicles, Across the street from the end of my driveway,and my neighbors making it difficult for me and my …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Gringa_LorenaEdited 3 months ago

  Hired Legacy back in 2022 to do our siding and roof. There were a few issues we had but they did fix the issues and overall, they did a great job on our house. Flash forward to March 26th, a tree fell and took down some siding on the back of the house. Naturally, we wanted to hire Legacy again to repair it. Initially it was difficult to get a call back from someone just to get them to come out and give us a quote (they have an answering service). It took a week to get them to come out for the quote, and then when the day finally arrived, the rep Chris was an hour late without a phone call to even let us know he would be late. From there it took almost two weeks to get the quote back from Chris after multiple back and forths and failed promises that it would be done by a certain day and time, followed by excuses as to why he couldn't keep his word. We finally get the quote to submit to the insurance company and the insurance said in the quote we sent them, that there were extras put in there (gutters, fascia, and soffets) which were not damaged (which was true) and they denied it. So, we asked Chris if he could revise it, to which we were told that the quote is "universal", that it is correct, and it didn't include what the insurance company had said it did (gutters, fascia, soffets). To us, it did appear that it was on there and we could see where the insurance company was coming from. We had even texted him about it before the insurance company said no because we noticed the same thing. He assured us it was normal. At this point, after more back and forth, we had asked if he would be willing to talk to our adjuster and he said yes. He said he would look over our scope when he got home, which was a week ago today, and we haven't heard from him since. So, at this point, we have given up. It seems communication definitely seems an issue with these people and it is disappointing. He wasted our time. They were great in 2022, but now, in my opinion, they were unpro

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Brian Hamilton5 years ago

  Absolutely incapable of keeping an appointment just to get a quote on replacing my roof. Too big/busy to care? Look elsewhere for someone who cares.

• 1 out of 5Dean Finkel6 years ago

  Very unprofessionall, job sites are a mess. No one has a clue what's going on. Also very rude and unprofessional toward truck drivers bringing their supplies. I would not recommend if you drive a truck delivering there, dont unless you like waiting for multiple hours and getting harassed by the employeess.

• 1 out of 5Jeffery Johnson6 years ago

  this company upper management is Racist plain and simple and the new owner is not aware.What his higher-ups is doing.

• 1 out of 5Salt Fork Sasquatch (Salt Fork Sasquatch)6 years ago

  Spam calls about services, requested they stop and remove from list, continues to call. Reported to FCC.

• 1 out of 5Dav ZER7 years ago

  Worst Company Ever!! Dishonest management all the way around. …

  Google cut this review short. The full text is on their Google profile.

• gutters21
• siding10
• thorough inspection10
• gutter replacement10
• polite staff9
• extended warranty5
• problem resolution4
• fast install2
• no pressure sales2
• installation team2
• immediate responses2

14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Steve McKaya month ago

  I had a great encounter with Jamie Coffman! She is very knowledgeable and easy to work with! I would recommend her to anyone in the market for a new roof!

  Reply from the business

  It’s customers like you who help us maintain our Platinum and Top 100 standards. Thank you!

• 5 out of 5Nancy Dolehanty3 months ago

  Excellent service. When I needed a repair for blow off shingles, responded immediately with quality repair. When a new roof is needed, I will be calling Legacy.

  Reply from the business

  As a Top 100 Roofing Contractor, your feedback keeps us motivated to set the bar higher. Thank you for your trust!

• 5 out of 5Kelly Caserta3 months ago

  I had a new roof put on this week. The roof is beautiful and made my home look like new! It was a pleasure doing business with Patrick. He was so informative and knowledgeable throughout the process. I highly recommend Legacy Roofing!!

  Reply from the business

  Your satisfaction is why we’re proud partners of the Guardians and industry leaders. Thank you for choosing Legacy Roofing!

• 5 out of 5Pam Nervo6 months ago

  Great product and super fast install.

  Reply from the business

  Like the Guardians, we aim for excellence every time. Thank you for your amazing feedback!

• 5 out of 5Jennifer Lynn6 months ago

  We had a roof leak directly above one of our largest machines at ICS, where we manufacture compressed cellulose sponge. Since our product expands when it gets wet, water dripping from the ceiling meant we had to completely stop production. Not ideal when you are staring at a ship date on the calendar. I called Legacy Roofing that evening and explained the urgency. The next morning, Daryl personally called to confirm techs would be there between 8:00 and 8:30 and shifted their schedule to meet our needs. I later found out he was home sick with the flu and still making sure we were taken care of. That says a lot. Will and Bubba showed up early at 7:50, smiling and happy before 8 AM, which honestly deserves recognition all by itself. I joked they looked like a couple of famous people standing by the van, but in all seriousness, they were all business once they got inside. They were on the roof immediately, fixed the issue fast, and were out by 8:30. By 8:45, production was back up and running. Professional. Prompt. Efficient. Zero drama. Legacy Roofing does not have competition. They set the standard. And if their boss is reading this, these guys deserve tacos for Taco Tuesday.

  Reply from the business

  Your kind review reflects our dedication as Owens Corning Platinum Preferred Contractors. Thank you!

• 5 out of 5Brian Newingham9 months ago

  Legacy Roofing was great! I have a 2 story colonial with an extended garage and a covered back porch that they were able to do in one day with cleanup.

  Reply from the business

  We’re proud to serve with the quality that earned us Top 100 recognition and Platinum status. Thank you!

• 5 out of 5Philip Soeder10 months ago

  Replaced roofing with complete tear off; new leaf guard screens on existing gutters; a roof exhaust port for upstairs bath fan; and improvements to roof ventilation to remedy house's lack of soffits. (install 78' of edge vents; tear out eight 8'x4' plywood sheets over unvented cathedral ceiling; remove partial layer of insulation, install air channel baffles, & install new plywood sheets). Legacy also replaced damaged 3 vinyl siding panels using my surplus panels in storage. The Owens-Corning end product and workmanship is excellent. I got an upgraded warranty 50 yr parts; 25 year labor. The gutter screens have a 40 year warranty. I was home to observe the work over 3-1/2 days because of concern over adequate supervision for my complex roof job.

  Reply from the business

  It’s a pleasure serving homeowners like you. Thank you for sharing your positive experience!

• 5 out of 5Kathryn M10 months ago

  Jarret was such an awesome person to work with. He helped us through the entire process of inspection, insurance claim, and repairs/installation. Great communication throughout the process. Jarret went above and beyond to help us resolve a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Your kind words reflect the dedication we bring to every project. Thank you for trusting Legacy Roofing!

• 5 out of 5Peggy McKeto10 months ago

  everyone works well together

  Reply from the business

  We’re thrilled to have met your expectations and to be recognized as one of America’s Top 100 Roofing Contractors!

• 5 out of 5Diane Cieply11 months ago

  We are very pleased with our new roof. Steve was very informative and very detail-oriented. Steve and the whole roofing crew were very professional and efficient. Would highly recommend.

  Reply from the business

  It’s an honor to serve you with the quality recognized nationwide by Roofing Contractor magazine. Thank you!

• 5 out of 5Jon Mills11 months ago

  We have been using Legacy Roofing for a little over a year now, and have been very impressed with their service and professionalism! I mainly am in contact with Daryl and he has been nothing but great! He has techs onsite when he says they will be on-site, answers the phone and always gets back to me! The techs are just as good! Really happy with everything they’ve done for us!

  Reply from the business

  Like the Guardians, we aim for excellence every time. Thank you for your amazing feedback!

• 5 out of 5bigswifty33a year ago

  Did a great job in one day. Save all my landscaping and cleaned up well. Except for the new roof, I can't tell they were here.

  Reply from the business

  It’s customers like you who help us maintain our Platinum and Top 100 standards. Thank you!

• 5 out of 5Ken Falka year ago

  From our initial conversation with Ed Thomas to the final QC inspection on our beautiful new roof, Legacy and the team that was at our house were professional, efficient and provided exceptional service throughout the entire process. Our neighbors commented on how they like the new roof and the great job the installation team provided! My wife and I highly recommend Legacy for your roofing needs!

  Reply from the business

  Thank you for your amazing review! Your satisfaction with your new roof is what drives us to deliver excellence every day.

• 5 out of 5Nathan Dohanos2 years ago

  Joe Herman and his team did a fantastic job. My shingles were in desperate need of replacement, and Legacy did not disappoint. They started and completed my roof in under a day, right after we had our first snow for the season. The roof came out wonderfully and Joe always made sure to keep in touch throughout the process.

  Reply from the business

  Thank you for your business!

Accurate roofing documentation helps property owners track conditions, plan maintenance, and make smarter long-term decisions. Legacy Roofing provides detailed insights that help businesses understand their roofing systems. Call 855-958-4162 for your free estimate!2 days agoLearn more

• Licensed

  “…Licensed and insured, Legacy has grown quickly…”

• Warranty offered

  “…Gutters Vinyl Siding Roofing System Warranty Options Storm Damage Hail & Wind…”

• Free estimates

  “…Locations Careers Contact Resources Free Estimate Akron’s Premier Commercial &…”

• Mentions the BBB

  “…BBB Accredited with an “A” Rating Our accreditation…”

Their site also states: insured, 24/7 emergency call-out.