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Roof Warden

Roofing contractor

Jeff Woods Construction & Roofing

123 Interchange Dr, Crossville, TN 38571

Google average
4.9
Ratings counted
372
One and two star
7 of 372(1.9%)
Tennessee median
1.9%

The first three are Google’s own figures for Jeff Woods Construction & Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.

Rating breakdown

4.9
372 ratings
Google’s profile shows 378
How the 372 ratings break down, from five stars to one
5
35495%
4
92%
3
21%
2
21%
1
51%
1.9%of these 372 ratings are one or two stars (7)

About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 6 of the one and two-star reviews we hold for Jeff Woods Construction & Roofing, most recent first.

  • 1 out of 5Charles GibsonEdited a year ago

    Lowe's contracted Jeff Woods Construction to do my roof and they put new decking and shingles on rotten trusses creating a 14 foot long dip in the roof without telling anyone and then said it wasn't their job to fix it. I have been waiting almost two months for this to be resolved and can't get anyone to call me back after spending almost $9000 get anyone else to do your work dealing with this contractor continues to be a nightmare. Wish I could give them no stars.

    Reply from the business

    We appreciate you sharing your concerns, but we do want to clarify the circumstances for anyone reading this review. This roof project took place in September of 2020 and was purchased directly through Lowe’s, who managed the sale, contract, and customer service. Jeff Woods Construction was only assigned as the installation subcontractor at that time. Recently, the original reviewer edited this years-old review, which caused it to appear at the top of our page again. We understand it can be frustrating when issues arise, and we always encourage customers to contact the company they purchased from so matters can be addressed through the proper channels. Unfortunately, because this project was not contracted directly with Jeff Woods Construction, we were not in a position to manage or resolve the warranty or structural concerns. While we can’t change the experience you had years ago, our company today operates solely under direct contracts with our customers so we can ensure quality control and clear communication from start to finish.

  • 1 out of 5Randell Daughertya year ago

    Really Surprised Not at all what we had expected.

    Reply from the business

    Randell, We apologize that you feel this way. We feel our team did the honest thing letting you know that you were a little outside of our area we serve, but that if we were in the area we would let you know. We do not feel your review is truly a representation of our business or the work we provide to customers.

  • 1 out of 5Sd loop5 years ago

    $ 2000.00 deposit , I call them to see where we are on my new roof never a call back.

  • 2 out of 5Horse Girl5 years ago

    Not welcoming. Can't tell you about their work, as didn't even take the time to talk to us about our needs.

    Reply from the business

    I'm sorry you had a bad experience with someone from our team. If I could get a little more info (your name and if you were calling about construction, roofing or generators) I could follow-up with that department and see what happened.

  • 1 out of 5Atlas Solutions6 years ago

    Heard good things about them. Called multiple times. No one ever called back.

  • 1 out of 5Jim S Holmes7 years ago

    I stopped by the shop of Jeff Woods Construction to talk with them concerning some work I needed on my home. Albeit a fairly small job it would amount to between $1000-$2000 parts and labor. The office lady I talked with was encouraging, stating even being a fairly small job, JWC could possibly squeeze it in between larger jobs they had. She informed me that the person who handles estimates would contact me and come to my home within a couple of days. He would usually come between 5pm & 7pm. I was foolish enough to wait around for his call as none ever came. If the job is too small for JWC to handle, man up JWC and tell me so. I'm 75yo and man enough to understand and thank you. Instead y'all chose the cowardly way out. No response. Mr Woods, keep your business ... I don't do work with those who lie and show disrespect for others.

    Reply from the business

    Hello Mr. Holmes, I am very sorry that you have had such a poor experience with our company, this is not ordinary and certainly not acceptable. We have gathered our team and discussed where the ball was dropped concerning your inquiry and how to improve. Our goal is to learn from this and offer our sincere apology for the lack of follow up. Thank you very much for pointing this out to us. We will learn from this and do better.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • generac generator42
  • new roof32
  • competitive pricing14
  • thorough inspection13
  • timely completion10
  • hardworking crew8
  • generator installation7
  • professional technicians7
  • shingle repair5
  • screened porch2

Other reviews we hold

14 more of the 312 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Sheila Hamilton5 days ago

    A special thank you to Tyler for helping us with our ceiling where our new roof leaked. Tyler made sure it was fixed and had our whole ceiling repainted. He also came out and took care of some places on our roof that was not laying down …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Sheila, for the wonderful review and for recognizing Tyler. We’re glad he was able to stop the leak, take care of the roof details, and coordinate the ceiling repaint so everything looks right. We’re honored you chose Jeff Woods for your new roof and appreciate your trust in our team. Please let us know if we can help with anything else.

  • 5 out of 5Rick Utz5 days ago

    I needed some repairs done to my fascia and soffit. Tyler did great job and in a timely fashion. I would recommend Jeff Woods construction to anyone needing repairs to their home.

    Reply from the business

    Thanks so much for the review! Glad Tyler could get your fascia and soffit repairs done fast and done right. We appreciate you recommending Jeff Woods and are always here if you need anything else.

  • 5 out of 5Jenny Marshall2 weeks ago

    Andrew was very kind and helpful!! Definitely recommend

    Reply from the business

    Thank you so much, Jenny! We're glad Andrew took great care of you. We appreciate you taking the time to leave a review and look forward to helping you again if you ever need us.

  • 5 out of 5Tina Jamieson3 weeks ago

    We have a beautiful view, but never fully enjoyed it until we got our fully screened in 3 season patio. Special thanks to Rick, who was checking in with us the whole time, and also Rafael and his entire crew. The nicest, hardworking group of guys I’ve ever seen. Very talented!

    Reply from the business

    So glad you finally get to enjoy that view! A screened 3 season patio is one of our favorite things to build. Rick, Rafael, and the crew will be happy to hear this, they take a lot of pride in their work. Thanks for trusting us with it!

  • 5 out of 5Shawnee4 weeks ago

    Going all the way back to 2010 we’ve always turned to Jeff woods , a special shout out to Tyler Breeding he’s an exceptional employee fast, friendly, experienced . Thank You

    Reply from the business

    Thank you for sticking with us since 2010 — that means a lot! We'll pass the shout-out along to Tyler, he'll love hearing it. Anytime you need us for storm damage or anything else, we've got you covered. Thanks again!

  • 5 out of 5Sharon Carsona month ago

    We would like to give a wholehearted recommendation to Jeff Woods Construction & Roofing. We recently noticed a spot on our ceiling and presumed it was a roof leak. We contacted Jeff Woods and they sent out a technician named Tyler. We had …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the awesome review! Tyler is one of the best and we're glad he got that leak fixed up quickly for you. We'll make sure he sees your kind words. Thanks for trusting Jeff Woods Construction & Roofing, and don't hesitate to reach out if you ever need us again!

  • 5 out of 5Dick Viggianoa month ago

    I want to compliment Jeff Woods Construction for the prompt and excellent work done on my property at 18 Amesbury Court in Fairfield Glade. Tyler in your roofing department did an outstanding job: He listened on the phone to my description of a tree on my roof, inspected the roof in person, and quoted the tree removal and roof repairs within hours. The job was done the next day. The work and price were completely to my satisfaction. Thank you!

    Reply from the business

    Thank you so much for the kind words! Tyler and the team take a lot of pride in responding quickly, especially when storm damage is involved, so we're glad we could get that tree removed and your roof repaired so fast. We appreciate you trusting Jeff Woods Construction & Roofing and we're always here if you need anything!

  • 5 out of 5Dennis Metty2 months ago

    We want to say that Jeff Woods Construction is top notch. They went above and beyond our expectations. A big shout out to: Rick for helping us with the design of our deck, Austin for overseeing the project, Filipe and his crew for the construction and Brian for doing the siding replacement. Thank you all!!!!

    Reply from the business

    Wow, thank you for the amazing shout outs! Rick, Austin, Filipe and his crew, and Brian all take a lot of pride in their work, and we can't wait to share this with them. Building a deck that goes above and beyond your expectations is exactly what we aim for. Thanks for choosing Jeff Woods Construction & Roofing, and enjoy that new deck!

  • 5 out of 5joe underwood2 months ago

    I had a cable rail system and automated shades done by Jeff Woods Construction on our new home. I highly recommend calling Rick and his team . They have pulled all the stops to insure the projects turned out better than expected.

    Reply from the business

    Thank you so much for the recommendation! Rick and the team really enjoyed working on your cable rail system and automated shades, and we're so glad everything turned out even better than expected. Congrats on the new home, and thanks for choosing Jeff Woods Construction & Roofing!

  • 5 out of 5Karyn Vaughn3 months ago

    I had the dreaded water stain on the ceiling. Holding my breath and hoping for the best, I had Jeff Woods Construction come take a look. They were 100% honest, made a minor repair and let me know to reach out in a year or two for another …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    We sincerely appreciate you sharing your experience. Honesty is at the core of how we operate, and recommending only what's truly needed will always come before chasing a bigger job. We're glad the repair did the trick, and we'll be here whenever you're ready for that follow-up inspection. Thank you for placing your confidence in our team.

  • 5 out of 5Holly Hanson3 months ago

    Our new roof looks great. Tyler answered all our questions during the sales cycle and the installation crew chief was very accomodating. The crew did a good job and worked long and hard to get the job done in just a few days. Thanks guys!

    Reply from the business

    Thank you for the wonderful feedback! We're thrilled the new roof turned out great and that Tyler was able to walk you through every step of the process. Our crews take pride in working efficiently without cutting corners, so it's rewarding to hear that came through on your project. We appreciate you choosing Jeff Woods Construction & Roofing and wish you many years of enjoyment under your new roof!

  • 5 out of 5Dean Carney3 months ago

    Great work. Showed up when they said and knocked out our roof in a day. They have done 5 buildings in our condo development. Tyler was good to work with and everything he committed to was completed. These guys are the real deal.

    Reply from the business

    Thank you for the strong endorsement! Showing up on time and delivering on every commitment is exactly the standard we hold ourselves to, so it's great to hear that came through on your project. Being trusted with five buildings in your development is a real honor, and Tyler will be glad to know the partnership meant as much to you as it did to him. We appreciate you taking the time to share this.

  • 5 out of 5Rj Hahn3 months ago

    The folks and Jeff Woods couldn’t be more professional! Did a superb job. I had 4 quotes, they were the highest and I felt good about that from the jump. I’m glad I spent a bit more because I know it’s done right! Tyler will shoot you straight and will follow up to perfection!

    Reply from the business

    Thank you for the thoughtful review. We appreciate your trust in choosing Jeff Woods Construction & Roofing, and we're proud to hear that Tyler delivered the level of professionalism and follow-through our clients expect. It was a pleasure working with you, and we're grateful for the opportunity to serve you.

  • 5 out of 5Glenda Witt3 months ago

    We recently had our roof replaced by Jeff Woods Roofing. It was such a wonderful experience dealing with their professional team. Tyler helped us every step of the way and the roof was done in a very timely manner. The roofing crew were very neat as well. It was so nice dealing with a local company that deliver what they promise.

    Reply from the business

    Thank you so much for the kind words! Being a local company that follows through on every promise is something we take great pride in, so this review truly means a lot. Tyler will be glad to hear he made the process smooth from start to finish, and we'll pass along the compliment to the crew as well. Thank you for supporting Jeff Woods Construction & Roofing, enjoy the new roof!

The latest post from this business

Posted by Jeff Woods Construction & Roofing to their own Google profile 23 days ago. Their words, not ours.

Wondering what a roof replacement really costs in Tennessee? See the itemized 2026 breakdown of materials, labor, tear off, and disposal so you know exactly what you are paying for.4 days agoLearn more

What Jeff Woods Construction & Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Insured

    “…Fully insured, guaranteed proper installation and…”

Their site also states: warranty offered.

Other roofers in Crossville

Ranked by how many ratings Google has counted.

Other roofers we list in Crossville
Roofing contractor
Centurion Roofingroof replacement, caring staff, estimate4.975 ratings1.3% one and two star(931) 250-6488
Three Brothers Roofing, LLCworkmanship, politeness, cleanup5.045 ratings0% one and two star(931) 287-1145
Brothers Quality Roofing LLCguttering, cost, friendly staff5.032 ratings0% one and two star(931) 287-4156
Turner Roofing Cojob, nice crew, timely manner4.530 ratings10.0% one and two star(931) 484-5307
Seamless Solutionstimely work, reliable, gutter installation4.826 ratings3.8% one and two star(931) 335-9741
Christopher Roofing & Exteriors LLCquality work, knowledgeable staff, job5.024 ratings0% one and two star(931) 200-7056

All roofers in Crossville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 372 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 371, of which 312 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.