Roofing contractor
J.G. Roofing
113 N Market St, Troy, OH 45373
Listed under Xenia, OH
- Google average
- 4.7
- Ratings counted
- 72
- One and two star
- 3 of 72(4.2%)
- Ohio median
- 2.0%
The first three are Google’s own figures for J.G. Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 62 | 86% | |
|---|---|---|---|
| 4 | 6 | 8% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 3 | 4% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for J.G. Roofing.
- 1 out of 5A Ma year ago
Awful experience.had them “repair” part of the roof. Roof still leaks. Siding repair was sloppy and incomplete. Workers left a mess. Chris did not follow through. Don’t use them.
Reply from the business
That is not how the job looked when we left. Customer supplied old leftover siding found in barn. We explained to him that we would do the best we could with what we were supplied with. He indicated he was fine with using old siding because he was mainly concerned with fixing the leaks in the wall and would be renovating the exterior in the near future. He was satisfied with the job and paid in full. As far as the roof goes, we explained to the customer that the leak is originating from the chimney, possibly where the mortar joints have been repaired with caulk. We offered to return to the job and reconcile his issues and to recommend our preferred mason. Customer will not respond to emails or return phone calls.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- cleanup12
- siding replacement6
- helpful crew6
- courteous crew6
- competitive quote4
- timely completion4
- shingle selection3
- fast response3
- renovations3
- tear off and reroof2
- window replacement2
- storm damage repair2
- efficient staff2
- ease of working with2
Other reviews we hold
14 more of the 57 reviews we hold text for, most recent first. We do not hold every review Google has.
- 4 out of 5bp telforda week ago
We're very happy with our new roof. It was done quickly and within budget. We would recommend this company to anyone needing a new roof.
- 5 out of 5Jeffrey Dripps3 weeks ago
After a severe storm damaged our roof, J G Roofing delivered a complete replacement that exceeded our expectations. They provided a thorough assessment, helped with the insurance claim, and gave us a transparent, fair estimate. The …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Patrick SimpsonEdited 3 weeks ago
Zach was incredibly helpful, was able to identify the cause and apply a fix the same day at a fair quote. Highly recommend this group for roofing in SW OH
- 5 out of 5Douglas Goebel3 weeks ago
They did a fantastic fabulous job It was done in 2 days ...I am super pleased with my new roof
Reply from the business
Thank you so much for the fantastic review, Doug! We’re thrilled to hear you’re pleased with your new Black High Rib Metal Roof! It was great to have you back as a customer. You have done a really nice job on your house. It looks terrific. We truly appreciate your continued trust in JG Roofing and Renovations and are glad we could deliver another project you’re happy with. Thank you for choosing us again! 🏠
- 5 out of 5Timmer Smitha month ago
We were having overflow issues with our gutters in certain areas around the house. Jon pointed out our gutters were too small to handle the water flow. The gutter guys came out & did a great job installing the new ones.
Reply from the business
Hi Timmer, Thank you for the great review and 5-star rating! We're glad Jon was able to spot the root cause of the overflow issue and get you set up with the right solution. Moving to the 6" aluminum gutter system with larger 3"x4" downspouts makes a world of difference for heavy water flow, and adding the 6" Shur Flo gutter guards will keep them clear and running smoothly year-round. We appreciate you choosing J.G. Roofing and Renovations and trusting our team to protect your home. Please don't hesitate to reach out if you ever need anything else! The Team at J.G. Roofing and Renovations
- 5 out of 5Tim Meedsa month ago
Everyone i spoke to was very kind and knowledgeable, quality work and fast
Reply from the business
Thank you, Tim, for taking the time to leave us a 5-star review! We're so glad to hear that our team was kind, knowledgeable, and able to provide quality workmanship with a quick turnaround. We know storm and wind damage can be stressful, so we're happy we could make the roof repair process as smooth as possible. We truly appreciate your trust in JG Roofing and Renovations and are here if you ever need us in the future. Thanks again for your recommendation!
- 5 out of 5Doug Pagea month ago
The crew got the roof replaced in 14 hours, including cleanup. And the cleanup was exceptional. From start to finish we were extremely pleased with JG Roofing
Reply from the business
Thanks so much for taking the time to leave us such a great review, Doug! Navigating an insurance claim can feel overwhelming for a homeowner, so our main goal is always to make the process as smooth and stress-free as possible. Getting the entire installation wrapped up in 14 hours—and ensuring your yard was left spotless—is exactly what we strive for on every project. The crew will be thrilled to hear your feedback, and those Owens Corning TruDefinition Duration shingles in Sierra Gray look absolute top-notch on your home. We truly appreciate your business!
- 4 out of 5google usera month ago
I had part of my roof replaced. Zach worked long hours to get it done between rain storms. I do wish he would have texted when he was coming and when he was leaving.
Reply from the business
Thank you for the review! When dealing with an active leak and damaged decking, our main priority is always working quickly to protect your home from further water damage before the next storm hits. Zach definitely worked hard to beat the rain! That said, we completely understand how helpful a quick text before arriving or leaving is, and we'll keep that in mind for future communication. We appreciate your business and hope your roof is holding up great!
- 5 out of 5Mike Henne2 months ago
They were timely, fair and did a good job. I’ve used them before, and if needed, I’ll use them again.
Reply from the business
Hi Mike, Thank you so much for taking the time to leave a 5-star review, and for being a loyal customer! We truly appreciate your continued trust in our team. Whether it's handling unexpected storm damage or getting your fascia repaired and looking sharp, we always aim to be timely, fair, and precise with our work. Knowing that you'd choose us again means the world to everyone here. Thanks again for your business, Mike! If you ever need anything else, you know right where to find us. The Team at J.G. Roofing and Renovations
- 4 out of 5Doug Thompson2 months ago
Work was good , but didn’t show up when they said they would.
Reply from the business
Hi Doug, thank you for taking the time to leave us a review and for choosing J.G. Roofing and Renovations for your project. We’re thrilled to hear you’re happy with the quality of your new Hi-Rib metal roof, Fascia, Soffit, and Gutters—delivering durable, high-caliber craftsmanship is always our top priority. Metal roofing and exterior restoration projects can sometimes face unforeseen scheduling shifts due to weather safety and logistics, but we always aim to keep communication as tight as possible. We appreciate your patience throughout the process and thank you for your business!
- 5 out of 5Tina James2 months ago
They had our roof done in 1 day! It looks great and they cleaned everything up very well.
Reply from the business
Thank you, Tina, for your 5-star review! We appreciate the opportunity to help after your storm damage and assist with your insurance claim. We're thrilled that you're happy with your new Owens Corning Duration roof in Estate Gray and that our team was able to complete the installation in just one day. We take pride in delivering quality workmanship, efficient service, and a thorough cleanup, so it's great to hear that our crew exceeded your expectations. Thank you for trusting us with your home, and we hope you enjoy the beauty and protection of your new roof for many years to come!
- 5 out of 5Phill Hissong2 months ago
JG Roofing did a fantastic job on replacing my roof. The whole experience was very professional and straight forward. The work was done efficiently, and the quality was very good (even with some inclement weather conditions). I would definitely recommend them, if you are in need of any roofing or renovations.
Reply from the business
Hi Phill, thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a professional and straightforward experience with our team. The Owens Corning Duration shingles in Driftwood look absolutely fantastic on your home and offer excellent durability for the years ahead. We truly appreciate your recommendation and your business. If you ever need anything else down the road, don't hesitate to reach out to the JG Roofing team!
- 5 out of 5Renee Murphy3 months ago
John is trustworthy and reliable. He will do work on historic houses that others will not touch, like removing our flat asphalt garage roof to replace with modern waterproofing. He will not upsell more than you need.
Reply from the business
Hi Renee, thank you so much for the wonderful review! We know that working on historic homes requires a unique level of care and expertise, so it was a pleasure helping you protect yours with a modern waterproofing solution. We pride ourselves on honest, transparent service without the upsell, and we're glad that stood out to you. Thanks for trusting J.G. Roofing and Renovations!
- 5 out of 5Patricia Holbrook3 months ago
Installed leaf filtering gutters. Several months later noticed one downspout leaking and they came out to fix the issue within 48 hours. Taking care of customer after the job is done!
Reply from the business
Hi Patricia, thank you so much for the wonderful review! Standing behind our work and taking care of our customers—even months after the initial project is complete—is exactly how we choose to do business. We’re so glad we could get that downspout taken care of quickly for you. It was also a pleasure returning later to help upgrade your outdoor space by demoing that old concrete porch and constructing your new 7'x7' treated wood deck extension. Reintegrating your existing vinyl railing turned out great and made for a seamless transition. Thank you for trusting the JG Roofing team with both your gutters and your deck renovations. Enjoy your beautiful new outdoor space!
The latest post from this business
Posted by J.G. Roofing to their own Google profile 4 months ago. Their words, not ours.
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What J.G. Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Customer Satisfaction Guaranteed! Here at JG Roofing, we care deeply…”
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 72 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 72, of which 57 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.