Roofing contractor
Irwin Industries (1988) Ltd
875 Viewfield Rd, Victoria, BC V9A 4V1
Listed under Duncan, BC
- Google average
- 4.0
- Ratings counted
- 45
- One and two star
- 10 of 45(22.2%)
- British Columbia median
- 2.4%
The first three are Google’s own figures for Irwin Industries (1988) Ltd, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the British Columbia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 33 | 73% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 2 | 4% | |
| 2 | 1 | 2% | |
| 1 | 9 | 20% |
Much higher than most — the typical roofer in British Columbia sits at 2.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for Irwin Industries (1988) Ltd, most recent first.
- 1 out of 5Brianne Brooks2 years ago
The driver today April 4 of your cube van on Helmckan road should really read the road signs before honking at other drivers in school zones when driving essentially a billboard and representing company. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Drew Thompson4 years ago
I was riding my bike up Marigold Ave and one of your drivers in a cube van decided to pass me. Unfortunately after getting the cab part of the cube van past me he just kept coming over. In order to not get hit I had to grind my bike against …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Trent Taylor4 years ago
Installed our gutters but installed two of them improperly so that the water runs away from the downspouts. Called them many times to correct this but they never came to correct the problem and wouldn’t return phone calls. The excuse was that they are really busy but it’s been 1 1/2 years now. They got their money so obviously didn’t care. Never again.
- 1 out of 5Leanne5 years ago
Over 4 months since we gave the go ahead to install gutters, down pipes and leaf traps at our home. We are STILL waiting, with no communication from the company, unless we make repeated calls (we've only had replies twice since, always telling us that they aren't at 'us' yet). This is frustrating and is providing poor customer service. There's no reason they can't provide updates periodically, even if their work is weather dependent. It would give customers assurances about what's holding things up, and that their business is valuable and they are not forgotten. Very disappointed.
- 1 out of 5john kelley5 years ago
I used this company years ago. I found out they use the flavor of the month for installers. The roof still leaks and after multiple inspections from other contractors. They all said the wrong flashing was used. Irwin came out multiple times to try and fix it but it still leaks in multiple places today.
- 1 out of 5Saul Proctor6 years ago
I hired this company to replace my existing gutters. I was flexible enough for the installer to come on a Saturday and Sunday. Even though I paid for removal of all waste, installer left lots of gutter for me to dispose of. I contacted the …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Jog B7 years ago
Would never get work done by them again. Overcharged, in my opinion terrible to work with.
- 1 out of 5Big AlEdited 8 years ago
Terrible company for servicing their work. I have not had a return call from the owners despite my REPEATEDLY requesting a return call about service! They were sure quick taking my money! …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- metal roofs7
- workmanship6
- installer4
- courteous team3
- new roof3
- cube van2
- polite installers2
- thorough cleanup2
- quality install2
- crews2
Other reviews we hold
14 more of the 36 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5William Ross6 days ago
I needed two downspouts added to redirect water from the patio. Dave and Matt were excellent - very courteous and efficient. Even though this was a small job they tackled it with professionalism. It was a pleasure to work with Irwin Industries and would recommend them.
- 5 out of 5Karla Wenzela week ago
I’m very happy with my new gutters! Dave and Matt did an excellent job. They were both very polite, friendly and professional, and you could tell they took pride in doing the job properly. Everything looks great and they left the area clean …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Janice Wojtowicza week ago
Thank you so much to Paul for providing the estimate on the gutter installation on my house and to Shane for his quality workmanship and attention to detail on the gutter installation.
- 5 out of 5stephen craiga month ago
I am very pleased with the new roof and gutters. The result is even better than my expectations. The crew obviously is very skilled and has great attention to detail.
- 5 out of 5Walter Trevor Eldridge5 months ago
They don't always have what you need. I think they're more geared to doing their own thing. Then selling to contractors for the general public.
- 5 out of 5Cheryl McColl6 months ago
Excellent service from Irwin Industries! Great communication from start to finish with competitive pricing. Our new gutters look fantastic and were installed quickly and professionally. Highly recommend!
- 5 out of 5Karen Elizabeth11 months ago
My gutters were replaced by Irwin about ten years ago, when I recently had a problem with a leak, serviceman Shane came immediately and expertly fixed the problem with no fuss.
Reply from the business
Thank you for your kind words. We try to look after our customers. Ron
- 5 out of 5Alice Richarda year ago
The entire team at Irwin was amazing. Ron responded to us immediately and answered all of our questions about metal roofs in a knowledgeable and respectful manner. The installers, Ryan and Jeff, were efficient and their workmanship was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your kind words, much appreciated. I am pleased you are happy with your new steel roof. Ron and team.
- 5 out of 5LARRY WHITEHEADa year ago
Irwin's crew have replaced all downpipes and leaf traps on 14 strata units. Dan was great, giving very good quotes on a complicated layout. Angelo and John did an excellent job. They were friendly, on time, on budget, and all owners were happy with the work. I would highly recommend Irwin Industries.
- 5 out of 5Anthony Sukowa year ago
We recently had our roof replaced by Irwin Industries and couldn't be more pleased with the experience. From the outset, they scheduled us in quickly and stayed true to their promised timeline-a rare and appreciated quality in any trade. The roofing installers were polite, professional, and genuinely great people to have on-site. As an engineer, I pay close attention to the details, and I can confidently say the workmanship was a solid 10/10. The fit and finish were excellent, and the quality of materials used met every expectation. Each day, the crew cleaned up thoroughly, leaving our yard tidy and fully usable. The entire job was completed efficiently within 5-7 working days, which is very reasonable for a roof of our size. The gutter installation was equally smooth-quick, clean, and it looks fantastic. Even the warehouse staff deserve a shoutout-they were professional, knowledgeable, and a pleasure to interact with. Overall, we are extremely happy with the work completed and would absolutely recommend Irwin Industries to anyone looking for quality roofing and gutter services.
Reply from the business
Thank you so much for your kind words, it was a pleasure doing your work. You will enjoy your new roof for many decades.
- 5 out of 5Robert Rustada year ago
Amazing performance by all employees from Marvin through the 2 installers of the gutter to Jill the money lady! Can't recommend Irwin enough! Absolute 5 stars
Reply from the business
Thank you for your kind words,, I am pleased we could help. Thank you for the work. Ron and team.
- 5 out of 5gordon gotta year ago
great job we love it and the house look so much better.
Reply from the business
Thank you Gordon. It was a pleasure dealing with you. Thank you for the work. Ron and team.
- 5 out of 5greg tarnoa year ago
I'm 100% satisfied with my new steel roof. The team at Irwin (Ron, Jill, and Abdul) were always helpful, courteous, and professional. From determining what type of roof to get, picking the colour in the showroom, to the work done on my home. I ended up adding solar panels afterwards which was very efficient (using mounting clips on the roof seams) and all looks great. Everyone on my street is now jealous!
Reply from the business
Thank you for the work. I am pleased you were satisfied with the process and the team. Ron and team
- 5 out of 5Thomas Heslopa year ago
Great service and workmanship
What Irwin Industries (1988) Ltd says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…quality products, excellent warranty, and timely project completion with…”
States a founding year
“…of exterior home building products Since 1988 Steel Siding Vinyl Siding &…”
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 45 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 45, of which 36 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.