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Roof Warden

Roofing contractor

Hayes Family Roofing LLC

18 New St, Saluda, VA 23149

Listed under King George, VA

Google average
4.9
Ratings counted
122
One and two star
0 of 122(0%)
Virginia median
1.7%

The first three are Google’s own figures for Hayes Family Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.

Rating breakdown

4.9
122 ratings
Google’s profile shows 123
How the 122 ratings break down, from five stars to one
5
10485%
4
1815%
3
00%
2
00%
1
00%
0%of these 122 ratings are one or two stars (0)

Lower than most — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Hayes Family Roofing LLC. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • inspection24
  • nails12
  • skylights11
  • decking9
  • tarp9
  • metal roof8
  • magnets5
  • landscaping5
  • system5

Other reviews we hold

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Javier Ibarra3 days ago

    Just had an asphalt shingle roof replaced by Hayes Family Roofing Llc, and the whole experience was excellent. their quote was the most affordable i received, and the crew was neat, professional, and easy to work with from start to finish. The roof work looks great, the shingles were installed with real care, and the overall craftsmanship is solid. they also paid attention to small details that matter, like noticing a loose section of gutter and making a simple flashing support to secure it better. That kind of extra care says a lot about their crew. I also appreciated how clean and organized the job site stayed during the project. Instead of waiting until the last day, they cleaned up at the end of each work day, which made the whole roofing process much less stressful. in Saluda, it is important to have a dependable roof that can handle summer heat, rain, and changing weather, and this crew delivered quality work with strong service. i have a lot of respect for how hard they worked and how well they handled every part of the job. I would gladly recommend them to anyone needing roof replacement, shingle repair, flashing work, or gutter-related roofing service.

  • 5 out of 5A Duarte2 weeks ago

    Excellent team for roofing and gutter work. From the first meeting with Nathan to the crew arriving on time, the whole process was smooth and professional. We had several other estimates, and their price was fair for the quality of the new …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5L Woodward2 weeks ago

    i had used them before for another project at my house, so when my gutters began leaking, they were the first roofing team i called. nathan gave me helpful advice and explained that replacing the old gutters made more sense than trying to patch them, since they were likely the original ones on the home. He recommended a solid gutter system, offered a fair price, and within just a few days, duane and the crew were able to fit me into the schedule and finish the work. They did an excellent job with the gutter replacement, and the cleanup was very thorough when everything was done. The new gutters are high quality and include leaf guards, which is a big relief because i do not have to worry about regular gutter cleaning or extra upkeep. The whole process was smooth, professional, and easy from start to finish. This was another very good experience, and i will definitely call them again when it is time for any roofing or gutter work on my home.

  • 4 out of 5Bailey Odom3 weeks ago

    Nathan was the roofing rep I was referred to by a trusted contractor in Saluda. He knew a lot about different roofing systems, flashing, and waterproofing options, and he explained everything in a clear, simple way. He was positive from the …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5jocelyn conley3 weeks ago

    We had our roof installed by another roofer, but the workmanship looked poor, with uneven shingles, bent shingles, gaps, and damage to new roofing materials. We called a roofing company to get a professional opinion on the roof work. Duane and Nathan came out right away to inspect the roof, take photos, and look closely at the shingle installation details. Even though they understood we planned to work with the original contractor to correct the issues, they were still very helpful, patient, and professional. They shared the roof pictures with us, explained their findings in simple terms, and pointed out the problem areas clearly. Their inspection gave us solid proof to take back to the original roofer, which helped get the repairs addressed properly. We really appreciated how responsive, honest, and thorough they were. It says a lot when a roofing team is willing to help, answer questions, and provide expert guidance even when there is no job in it for them. Their knowledge of roofing workmanship, shingle placement, and overall roof condition made a stressful situation much easier to handle.

  • 5 out of 5Kelly Drakea month ago

    My roof had a leak, so I had three roofing contractors inspect it. Each one found storm damage from wind and hail, but Duane stood out as the most confident and knowledgeable about the insurance claim process. He guided me through each …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5C Simmonsa month ago

    I’ve had three roofing projects completed, and I highly recommend this team for roof work, especially for older homes. They do a great job explaining the roofing problem, the repair plan, and what work is really needed, all in a clear and …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Seth Lowerya month ago

    I had a roof leak start on a Friday evening, so I called Hayes Family Roofing LLC after hours and got a quick call back from Nathan within minutes. He came out the next morning, checked the roof carefully, and gave me a clear, honest explanation of what was causing the leak. The pricing was fair, and the repair work was completed quickly by the end of the week. Later on, I had another leak in a different section of the roof that was not related to the earlier repair. I called again, and Nathan responded fast, inspected the problem area, fixed it, and even sent a detailed video showing what caused the issue. It was very helpful to see the condition of the shingles, flashing, and trouble spots instead of just hearing about it. The whole process felt professional, straightforward, and easy from start to finish. I highly recommend them for any roofing leak, roof repair, or replacement needs.

  • 5 out of 5trinity jamesa month ago

    it was hard to find a roofer in saluda who still knew how to build a true storybook wave roof. we also had to follow local fire safety rules, so wood shakes were not allowed and we needed a class a roofing material. after looking through …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5James Velasqueza month ago

    After a storm, two trees came down on my house and damaged the metal roofing, but the inside stayed protected. Since a metal roof repair can be harder because of matching panel color and rib style, i was glad to find a roofer that knew exactly how to handle it. From the first return call to the roof inspection, the whole process was quick, clear, and professional. The repair took a little extra time because they wanted to match the metal panels correctly, and that careful detective work really mattered. communication stayed excellent the whole way, so i always knew what was happening and felt at ease. On repair day, jaime and the crew arrived on time, worked efficiently, kept the area neat, and did a great job restoring the roof. This was one of the best roofing service experiences I have had, and I am very happy with the results.

  • 5 out of 5Addison Deckera month ago

    I highly recommend this roofing company. Nathan came out to our home, was very professional, and explained the whole roofing process in simple terms. He answered our questions clearly and never tried to push extra work or upsell anything. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Monique Chunga month ago

    Excellent roofing job. The crew did clean, on-time work and the whole project turned out great. Nathan and Jaime were professional, easy to talk with, and quick to reply to calls and texts. The roof warranty was strong, and the pricing was fair compared with other roofing companies. This was a large roofing project with about 3,500 square feet, three old roof layers to remove, a couple of skylights that needed to be resized, and an old chimney that needed to be rebuilt and finished properly. Everything was handled with care and the new roof system looks excellent. I was concerned at first because it was a difficult roof, but Nathan was very experienced and clearly knew roofing work well. The crew kept the jobsite neat, explained the process clearly, and completed the tear-off, decking checks, flashing, and shingle installation in a professional way. Very happy with the results.

  • 5 out of 5Makenzie Aguirrea month ago

    Hayes Family Roofing Llc was amazing to work with. i called about wind damage that was causing a leak, and they came out the next day to inspect my roof in Saluda. They were very flexible with my schedule and got my roof replacement completed the same week, which made the whole process much less stressful. The crew showed up on time, explained the roofing work clearly, and had my roof replaced in one day. it looks great, and now i do not have to worry about a leaking roof or more storm-related issues. They cleaned up all the debris, protected the property during the job, and even moved my patio furniture back where it belonged. very professional, courteous, and quick, and i would highly recommend them for roofing services.

  • 5 out of 5Bryan Greene2 months ago

    Hayes Family Roofing LLC was the best choice for our roof repair in Saluda. They came out quickly to inspect the storm damage, gave us a clear estimate, and sent detailed roof photos with the invoice so we could see exactly what needed …

    Google cut this review short. The full text is on their Google profile.

What Hayes Family Roofing LLC says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Welcome to the Best in Saluda Roofing Licensed · Bonded · Insured…”

  • Insured

    “…Licensed · Bonded · Insured Hayes Family Roofing LLC When it…”

  • Bonded

    “…in Saluda Roofing Licensed · Bonded · Insured Hayes Family Roofing…”

Other roofers in King George

Ranked by how many ratings Google has counted.

Other roofers we list in King George
Roofing contractor
Shark Constructionroof replacement, professional crew, new gutters5.039 ratings0% one and two star(540) 809-5299
C J Roofing IncRoofing contractor5.03 ratingstoo few to compare(540) 659-4727

All roofers in King George →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 122 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 26 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.