Roofing contractor
Frank Simpson Roofing
Listed under North Cowichan, BC
- Google average
- 2.5
- Ratings counted
- 4
- One and two star
- 2 of 4
- British Columbia median
- Not comparable
The first three are Google’s own figures for Frank Simpson Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the British Columbia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 1 | 25% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 25% | |
| 2 | 0 | 0% | |
| 1 | 2 | 50% |
Too few ratings to compare against other roofers — at 4 ratings a single unhappy customer moves this figure by several points.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Frank Simpson Roofing, most recent first.
- 1 out of 5kjones868 months ago
Avoid at all costs! Very disappointed!! Trying to get frank to come back to look at some concerning areas on my roof after he replaced it 9 years ago still within 10yr warranty but getting very close. He strung me along for 6 weeks kept …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Mike Pearson8 years ago
Hired Frank Simpson to re-roof my house in the summer of 2017. The first rainfall, the roof leaked and ruined the ceiling in our bedroom. Frank came back to fix the leak, but upon the second rainfall it leaked again. …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- communication3
Other reviews we hold
2 more of the 4 reviews we hold text for, most recent first. We do not hold every review Google has.
- 3 out of 5Stephanie HarnettEdited 3 years ago
UPDATE - Frank did return our deposit as of January 2023. ========= Locally Frank has been in business for many years, and we thought he would be a trusted contractor. Apparently not, and he is going downhill in his business ethics. Frank provided a quote for work on our roof and requested a 33% deposit to start the project. That was in July 2022 with the project to be completed in September 2022. He cashed the deposit of $10,000 in July and never showed up. He kept delaying the project start by two weeks at a time until finally he stopped communicating altogether. Despite our many attempts to seek a refund for our deposit and resolve this professionally and ethically, he has not responded. It is now December and I believe he understands how small claims court goes, how expensive it is to undertake and the likelihood of that ever happening is slim. So, he keeps the money and goes silent. If this has happened to you, please communicate this and report it to the BBB, review sites and other social media sites focused on small crimes like the Cowichan Valley, Malahat, Lost, Found, Stolen, Crime Site on Facebook. It's the only way he may be persuaded to stop stealing his customers’ hard-earned after-tax money.
- 5 out of 5Athena Matthews7 years ago
Great workers, super affordable and understanding. Haven't had a problem with getting a hold of or getting my job done. 10/10 would recommend if you need your roof done.
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 4 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 4, of which 4 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.
There is not much data on Frank Simpson Roofing. A short record here means our capture found little — not that there is nothing to find, and not that the business is new or inactive.