Roofing contractor
Erie Home Roofing
5340 Jaycee Ave Ste C, Harrisburg, PA 17112
Listed under New Cumberland, PA
- Google average
- 4.5
- Ratings counted
- 713
- One and two star
- 70 of 713(9.8%)
- Pennsylvania median
- 1.8%
The first three are Google’s own figures for Erie Home Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Pennsylvania roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 547 | 77% | |
|---|---|---|---|
| 4 | 84 | 12% | |
| 3 | 12 | 2% | |
| 2 | 8 | 1% | |
| 1 | 62 | 9% |
Higher than most — the typical roofer in Pennsylvania sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 42 one and two-star reviews we hold, most recent first.
- 1 out of 5Gary Smith2 days ago
Took my down payment money then stopped communicating with me. Didn't show up to do the job. Now I'm trying to get my money back. Guess I'll have to go to the police and file charges against them. Would NEVER recommend this company to anyone.
Reply from the business
We apologize for falling short, Gary. Please call us at 1-800-684-4628 immediately so we can resolve your payment concern.
- 1 out of 5Liz B4 weeks ago
The sales person ignored our no soliciting sign next to our front door. He knocked and would not leave. When I went to the door, he asked me how old the roof was and then suggested that it needed to be replaced. After I said that we would …
Google cut this review short. The full text is on their Google profile.
Reply from the business
It's regrettable to hear about this experience, Liz. Please call 800-684-4628 so we can address this.
- 1 out of 5David MillerEdited 2 months ago
Had a new roof installed on 3/9/2026. Team showed up with an inoperable air compressor, I lent them mine for the day. Roof complete and then they blew the roof off with a blower onto my 2023 Ram Rebel. Granuals and roofing materials were …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Please accept our apologies for the delayed payment. Contact us at 800-684-4628 to resolve immediately. We are open 8-5 Monday through Friday.
- 1 out of 5Kevin Shoff3 months ago
The first roof install was a disaster with an Erie subcontractor that did a poor job. They had to come back numerous times to fix install issues. The subcontractor would never call or even knock on the door when he would show up. One time he terrified my wife, almost making her call the police, by just showing up and climbing onto the roof. 8 years later the whole roof was replaced due to poor installation and a leak. The install manager didn’t barely get his head into the attic and said, “This is terrible”. He said right then that it needed replaced. It was that bad that he didn’t even investigate the leak. Erie did honor the guarantee and did it for free. The new install has issues with buckling shingles. There has been terrible communication from the subcontractor and install manager. 6 months later, the issue has not been fixed. Do not use this company. They are way overpriced, fail to communicate and do terrible work.
Reply from the business
We apologize for the ongoing problems with your roof. Please contact us at 800-684-4628 to resolve immediately.
- 1 out of 5Kaley Varner5 months ago
The sales tactics of this company are deplorable. The door-to-door salesman chasing leads coerced us into an appointment for a free roof estimate the following day, never actually asking us if we wanted an estimate, but instead telling us …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Kaley. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 800-684-4628 , so we can discuss.
- 1 out of 5Clayton Moyer5 months ago
Pushy and disrespectful salesmen. FOUR hours of wasted time. "Now or never" inflated pricing. Shameful sales tactics.
Reply from the business
Hi, Clayton. We appreciate your feedback. Don't hesitate to reach out to us at 800-684-4628 if you have additional details regarding your experience. We would love the chance to resolve any issues.
- 1 out of 5J V6 months ago
One star strictly for the installers, who were professional, respectful, and did excellent work. Unfortunately, Erie Roofing’s management caused an unnecessary and stressful experience. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We apologize for any inconvenience. We understand your frustration. Please contact us at (800) 684-4628 to resolve this immediately.
- 2 out of 5Eric De Leon8 months ago
Good job in the roof but the cleaning wasn't that great. Also the promise us that we were not going to pay interest in our loan since we were pay it off a few days after the roof was done, but when we made the payment, they charged us interest.
Reply from the business
We are sorry to hear about the cleaning and interest charge issues. Please contact us at (800) 684-4628 to resolve this.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- cleanup166
- answering questions63
- installers49
- courteous staff35
- new roof32
- warranty26
- metal roof26
- thorough inspection23
- product quality19
- efficient crew16
- fiberglass roof13
- shingle installation7
- shingle removal4
Other reviews we hold
14 more of the 406 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Audrey Kingery3 weeks ago
Erie did amazing work, they were fast and efficient, courteous, and the end results are spectacular. I plan on having the garage done next. It was hot, so my husband and I got them ice creams which they enjoyed. They also totally …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Audrey. Thank you so much for leaving us an A+ review!
- 5 out of 5Robert Santini3 weeks ago
We scheduled our new roof for a Monday. The the crew was at the house at 7am, they were at work by 7:15a. They started draping tarps from the top of the house to the ground to protect the house and vegetation. They worked all day and were all cleaned up by 3:30p. I now have a great new roof. Quality product, great work crew! The only issue was the dumpster was left in my driveway for 1 week without any response from the company till the following Monday. Not a big deal just frustrating.
Reply from the business
Hi, Robert. We are thrilled to learn that you had a positive experience with us!
- 4 out of 5Robert ZurowskiEdited a month ago
Erie Homes may try to get away with laying the new roof over the old roof. Then don’t let them charge you more to have the old roof removed. Stay alert during the sales process and make sure there are no surprises. Best practice is to always remove the old before installing new. The new roof is very beautiful and the crew was very professional.
Reply from the business
Hi, Robert. Thank you for your feedback. We are committed to continuous improvement of our service through the feedback we receive!
- 5 out of 5Laura Westerberg2 months ago
I am beyond pleased, satisfied or delighted. The Erie crew arrived , met the dog and got to work. It turned out that much more of the plywood underlayment needed to be replaced than originally estimated. Ryan managed the need, got the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Laura. Your feedback is highly appreciated. Thank you for the review!
- 4 out of 5David Shives2 months ago
Roof replacement was completed Waiting on response from Alan on my question about attic fan removal The dumpster has not been picked up
Reply from the business
We understand you have questions about attic fan removal and dumpster pickup. Please contact us at 800-684-4628.
- 5 out of 5Richard Miller2 months ago
Looks great got done with in a week
Reply from the business
Hi, Richard. We appreciate the kind words and are glad we could provide you with a positive experience!
- 5 out of 5William Buehrle2 months ago
I would recommend this company to anyone. My experience from beginning to end to end was outstanding.
Reply from the business
Hi, William. Thank you so much for leaving us an A+ review!
- 4 out of 5Dean Huntzinger2 months ago
I am very happy with my new roof. I thought the price was a bit high but I have a new quality roof. The crew that installed it was very professional and answered all My questions. I worked for a contractor for 10 years and did this type of work so I knew what I was looking at. Thank you again.
Reply from the business
We're so glad to hear you had a great experience. Thank you for noting the crew's professionalism and that your new roof meets your standards, coming from someone with contracting experience that means a lot. If you need anything, we're happy to help anytime. Erie Home
- 5 out of 5David Aderhold2 months ago
Workers did a very good job
Reply from the business
Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!
- 5 out of 5Esther Henninger3 months ago
The salesman was very nice and knowledgeable about roofing products. I purchased a mid-price range roofing and was very satisfied with the quality of the roofing and the staff who worked on installing my roof. This roof will out last me. It is guaranteed by Erie Homes for 30 years. After I signed the contract they started working on my roof within 2 weeks. In 2 days it was completed (including cleaning up outside and hauling away the debris. If I ever move and have to put on another roof, I will call Erie Homes immediately. I highly recommend them.
Reply from the business
Hi, Esther. Your feedback is highly appreciated. Thank you for the review!
- 5 out of 5james snyder3 months ago
Erie did a grate job removing and reinstalling the new roof they were fast and did it in one day. They did my house and car port. You get what you pay for.
Reply from the business
Hi, James. Thank you so much for leaving us an A+ review!
- 5 out of 5Georgine Fisher3 months ago
My experience was exceptional.
Reply from the business
Hi, Georgine. We are thrilled to learn that you had a positive experience with us!
- 5 out of 5Jay Clelland3 months ago
Great work done by team. Home looks great.
Reply from the business
Hi, Jay. Thanks for taking the time to share your positive experience. We truly appreciate it!
- 5 out of 5Stephen Kopp4 months ago
Erie home did a great job . They came and got the job done and did excellent work . They were courteous and cleans up afterwards even though it started to rain. I would call them for another project
Reply from the business
Hi, Stephen. These words go a long way, it motivates us to work even harder, thank you for the review!
What Erie Home Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Specials Design FAQs Financing Reviews Warranty All Locations Roofing Systems Metal…”
States years in business
“…Pennsylvania’s climate, backed by more than 50 years of experience. Learn More What Sets…”
States a founding year
“…Nationwide Service You Can Rely On Since 1976, Erie Home has installed premium home…”
Free estimates
“…8-8301 Search for: Search Search Get My Free Estimate Get My Free Estimate Why Erie Home…”
Financing available
“…Convenient Financing Available Investing in your home remodel is…”
Mentions the BBB
“…Basement Waterproofing ★ ★ ★ ★ ★ Better Business Bureau They were considerate of my upstairs…”
Other roofers in New Cumberland
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| L R Four Roofing CoRoofing contractor4.19 ratingstoo few to compare(717) 697-7366 | 4.1 | 9 | —too few | (717) 697-7366 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 713 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 501, of which 406 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.