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Roof Warden

Roofing contractor

Desert Sands Contracting

13794 W Waddell Rd, Surprise, AZ 85379

Google average
5.0
Ratings counted
47
One and two star
0 of 47(0%)
Arizona median
2.3%

The first three are Google’s own figures for Desert Sands Contracting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arizona roofers we list with enough ratings to compare.

Rating breakdown

5.0
47 ratings
Google’s profile shows 45
How the 47 ratings break down, from five stars to one
5
4698%
4
12%
3
00%
2
00%
1
00%
0%of these 47 ratings are one or two stars (0)

Lower than most — the typical roofer in Arizona sits at 2.3%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Desert Sands Contracting. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement11
  • punctuality8
  • solar panel reinstallation6
  • cleanliness4
  • tile roof repair3
  • job site cleanup3
  • job inspection3
  • courteous staff2
  • job completion2
  • scheduling2

Other reviews we hold

14 more of the 44 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 4 out of 5PAID 5 STER REVIEW PROVIDER11 hours ago

    I write positive review

    Reply from the business

    Thank you for your positive review and for taking the time to share your feedback. We’re glad you had a good experience and appreciate your support. We look forward to serving you again soon.

  • 5 out of 5Joanne Johnson3 days ago

    I CANNOT RECOMMEND THIS COMPANY ENOUGH!! After having a very disappointing experience with another roofing company , I honestly didn’t know what to expect . We originally chose to work with a family -owned business because we wanted that personal experience rather than deal with a large commercial roofing company where you sometimes feel like just another job. We wanted a company that would treat us like people, not just a number - and that is exactly what we found in this company. What happened next completely exceeded my expectations. Her company ended up doing the work on our home, and from the very beginning , she treated us with honesty, kindness and respect. She honored the original commitment that was made to us , even after discovering there was an additional layer of shingles underneath our tile roof. Removing the additional layer of shingles would have resulted in a significant additional cost, but the owner stood by her word and took care of it without changing what we had agreed upon. Even replaced the metal creases with new metal no charge. The crew was absolutely wonderful . They arrived every morning from 6:30am and worked till 4:30-5:00 pm, and in the heat. The entire job took four days . They were professional, courteous, respectful, and incredibly hardworking. At the end of each day they cleaned up so you hardly knew a roofing crew had been there. But what impressed me the most wasn’t even the roof - it was the WAY WE WERE TREATED. You can tell this is a family - owned business that cares about its customers and employees. The kind of leadership shows in the way her crew treats people and takes pride in their work. And then there was something that touched us personally. She sent us a beautiful plant after the passing of our dog. She barely knew us but yet took the time to do something so thoughtful and compassionate. That gesture meant more to us than she probably realizes. She made us feel like family! Our experience went from the most fru

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for this detailed and heartfelt review and for trusting our family-owned company after a disappointing experience elsewhere. We’re grateful you noticed our team’s honesty, hard work, daily cleanup, and that we could honor the original agreement even after finding the extra layer of shingles, including replacing the metal creases at no charge. It means a lot to hear the plant brought comfort after the loss of your dog — showing compassion to our customers is very important to us. Your recommendation and kind words about our crew and leadership truly mean the world and help our small business thrive.

  • 5 out of 5Robert Jorden2 weeks ago

    Very professional job performed as agreed to very neat took care of paperwork and solar panel remove and reinstall with minimal interference with our daily life’s would absolutely recommend

    Reply from the business

    Thank you, Robert, we're glad the team completed the job professionally and neatly, handled the paperwork, and removed and reinstalled your solar panels with minimal disruption to your daily life. We appreciate your recommendation and are happy the experience met your expectations. Please reach out if you need anything else.

  • 5 out of 5David Sternhagen2 weeks ago

    Work was done efficiently and on time. Excellent conversation between them and us, great follow-up. No add-ons to the original quote and the entire job was done by one company, including removal and reinstalling of the solar panels. Courtney and Oscar always kept us informed. I would recommend this company FOREVER!

    Reply from the business

    David, thank you for the glowing review and for recommending us forever! We’re thrilled the work was efficient, on time, and that Courtney and Oscar kept you informed throughout. It’s great the quote held and that we could handle the solar panel removal and reinstall for a seamless process. We appreciate your trust and are here if you need anything in the future.

  • 5 out of 5Michael M. YakiEdited a month ago

    Desert Sands Roofing did a wonderful job on our roof. From our initial contact with Courtney, to Oscar’s inspection and quote, to meeting Rene and Roger, the job was done with precision and care. Their crew worked in the heat from 6:30 to …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the wonderful review and for trusting Desert Sands Roofing with your roof and solar project. We’re so pleased Courtney, Oscar, Rene, Roger and the crew provided precise, careful work and kept the site clean during long days. Your note about the convenience of working with one company for both roofing and solar means a lot to us and we’ll share your praise with the whole team. Please reach out anytime if you need anything else.

  • 5 out of 5Colleena month ago

    These folks are the BEST! Don’t go anywhere else for your roofing needs. They are honest, professional, knowledgeable, friendly, and will treat your home as if it was their own. And the price is right! Can’t recommend Desert Sands strongly enough!

    Reply from the business

    Colleen, thank you so much for the glowing 5-star review. We’re thrilled you found our team honest, professional, knowledgeable, and friendly, and that we treated your home with care while offering the right price. Your strong recommendation means a lot to the Desert Sands team, and we’re here anytime you need us for roofing needs.

  • 5 out of 5Judy Heldermana month ago

    Desert Sands did a great job giving me a new roof. The communication between the office and myself was fabulous. When , I apologized for making a second phone call about the same thing. I was told that I could call as many times as I wanted.. The project manager stopped in every day to see how I felt about how things were going. After the job was finished, he walked with me around the house and made sure that I was happy about everything. He told me if I had any concerns in the future that I should call and they would respond immediately.

    Reply from the business

    Thank you, Judy, for the wonderful five-star review. We’re thrilled Desert Sands gave you a great roofing experience and appreciate you noting our responsive office staff and project manager. It’s important to us that you felt comfortable calling as often as needed and that the daily check-ins and final walkthrough left you satisfied. Enjoy your new roof, and please call us anytime if you need anything.

  • 5 out of 5Peg Rovetusoa month ago

    Excellent service, clean up was superb. Oscar was clear in what would be done and timelines. Most professional team for construction we have ever worked with. Highly recommend !!!!!

    Reply from the business

    Thank you, Peg, for the wonderful review and recommendation. We're thrilled Oscar and the team delivered professional service, clear communication, and excellent cleanup. We'll be sure to share your praise with Oscar and the crew. Please contact us anytime for future projects.

  • 5 out of 5cherie younga month ago

    We loved these roofers, they’re fast cleaned up afterwards & Courtney in the office was a delight to work with & the sales representative, Oscar, was knowledgeable, helpful, answered all our questions and no immediate pressure to sign with them. We are very happy with our roofing job!

    Reply from the business

    Thank you so much for the glowing review! We're thrilled Courtney and Oscar provided excellent service and that the crew was prompt and left the property clean. It's great to know you felt well-informed without pressure and are very happy with your new roof. We appreciate you choosing us and welcome you to contact the office anytime for future needs or referrals.

  • 5 out of 5jenny cervanteza month ago

    Desert Sands did amazing work! They installed our new roof in less than a week. They were timely, professionally, on time and provided great customer service. Highly recommend this company. Oscar is the best!

    Reply from the business

    Thank you so much for the wonderful review, Jenny! We're thrilled Desert Sands completed your roof in under a week and that Oscar and the team delivered professional, timely service. Your recommendation means a lot to us. If you need anything else in the future, please don’t hesitate to reach out.

  • 5 out of 5Terrie Watkins2 months ago

    Ditto to all the previous positive comments! From the first phone interaction with Courtney, to the roof estimate from Dan, to the guys here on time every day and someone checking in each day to see if I had any concerns…. Excellent professional service!

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Terrie. We’re so glad Courtney, Dan, and the crew delivered timely, professional service and checked in each day to address any concerns. We appreciate your kind words and your trust in us. Please reach out anytime if you need anything else.

  • 5 out of 5Doug bowersock2 months ago

    Desert sands roofing were great. They gave me great service, were very professional and organized and communicated extremely well. They replaced my roof and solar panels and did a great job. Oscar and Courtney kept us posted at all times and their post project support was also great. Top notch.

    Reply from the business

    Thank you for the glowing review, Doug — we’re thrilled you had a great experience. I’m glad our team provided professional, organized service and kept you informed during the roof and solar panel replacement. Oscar and Courtney will be pleased to hear your kind words about their communication and post-project support. We appreciate the recommendation and are here if you need anything in the future.

  • 5 out of 5William Russ3 months ago

    Excellent customer service from start to finish. Crew was here from 7:00-4:00 in 105°+ temps and completed in the time I was told. Highly recommend

    Reply from the business

    Thank you for the kind review, William. We're proud our crew worked through 105°+ heat and completed the job within the promised timeframe, and we'll pass your praise along to the team. We appreciate your recommendation and are here whenever you need us again.

  • 5 out of 5Mike Anderson3 months ago

    They replaced the underpayment on my roof and did a tremendous jog quickly and efficiently. VERY pleased on their professional sales department, the roofers, and their clean up. I certainly would highly recommend Desert Sands Roofing.

    Reply from the business

    Thank you, Mike. We're thrilled our team could quickly and efficiently complete the replacement and that our sales staff, roofers, and cleanup met your expectations. We greatly appreciate your high recommendation of Desert Sands Roofing and are here if you need anything in the future.

The latest post from this business

Posted by Desert Sands Contracting to their own Google profile 2 months ago. Their words, not ours.

Your solar system is an investment; make sure it's protected. ☀️ Whether you need solar removal and reinstallation, system diagnostics and repairs, or help with warranty and lease requirements, our experienced team is here to get your system back to peak performance. Don't wait for a small issue to become an expensive repair. Contact us today for a professional solar service consultation. 📞 Schedule your service today! #SolarService #SolarRepair #SolarMaintenance #SolarPanels #SolarEnergy #RenewableEnergy #SolarExperts #CleanEnergy #HomeImprovement #RoofReplacement #SolarRemoval #SolarReinstallation #EnergySavings #ArizonaSolar #GoSolar Jul 20, 2026

What Desert Sands Contracting says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Your Inspection Call 623-695-1831 Licensed • Bonded • Insured ROC 312804 | ROC…”

  • License number shown

    “…Our licensing numbers, LIC# 362234, LIC# 283571 and LIC# 312804, reflect…”

  • Insured

    “…Call 623-695-1831 Licensed • Bonded • Insured ROC 312804 | ROC 283571 | ROC 362234…”

  • Bonded

    “…Inspection Call 623-695-1831 Licensed • Bonded • Insured ROC 312804 | ROC 283571 |…”

  • Warranty offered

    “…& Removal Solar repairs, removal, warranty concerns, and lease requirements.…”

  • States years in business

    “…Over 3 Years Generations Of Roofing Excellence.…”

  • Free estimates

    “…Schedule your free inspection today and help avoid costly repairs…”

  • Family owned

    “…Estimate Licensed, Bonded & Insured Family Owned & Operated Roofing in Surprise.…”

Their site also states: states a founding year.

Other roofers in Surprise

Ranked by how many ratings Google has counted.

Other roofers we list in Surprise
Roofing contractor
Koala-T Roofinginspections, professional crew, patio roof replacement4.9140 ratings2.1% one and two star(602) 348-6127
Skye Buildersroof, clean up, work quality4.552 ratings7.7% one and two star(602) 350-3075
Tier 1 Roofingcommunication, reliable roofing, crew5.028 ratings0% one and two star(602) 918-0031
Spearhead Contractingpricing, timeliness, underlayment replacement5.027 ratings0% one and two star(602) 680-9510
Surprise Roofing Repair & Replacementcrew, project, pricing5.014 ratingstoo few to compare(623) 439-5062
Sundance Roofingpricing5.011 ratingstoo few to compare(602) 510-2005

All roofers in Surprise →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 47 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 47, of which 44 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.