Craftsman Roofing and Masonry

All 5 of the one and two-star reviews we hold for Craftsman Roofing and Masonry, most recent first.

• 1 out of 5Queen514Edited 2 years ago

  Jonathan did work for my elderly mother. He didn't finish the work but he took her money. He was supposed to finish her driveway but never came back. I have called him several times and he always had a story. I spoke with his brothers Mike, David and Jake they all said the work would be completed,, now they are saying we are not the only customers they have. The last time I called Jonathan he hung up the phone on me. My next step will be to call the BBB. This is very sad and disheartening. He took $2500 from my mother. Please don't use this company. I didn't want to give a star at all but I had to. This address they are attached to is abandoned as well. The deposit was originally $4000, Jonathan came back and asked for another $1000 which my mother gave him. This job started 7/19/2022 that is well over a month at this point. They were in contact with us. We were contacting you. We'll see what happens next week. 11/1/2022 I tried calling the business phone they gave blocked my number. This company is fake. They owe my family $2500. 3/6/24 My family still did not get their money returned. These people are horrible.

  Reply from the business

  Me and your mom both have a contract to do sidewalks with concrete on the outside and asphalt driveway we took a deposit of $5000 complete job was $8500 We have explain many times does the asphalt plant was broken down and we could not get material for at least two weeks we offered to send you back the deposit for the asphalt driveway Which we finish the concrete on the outside already you guys said you didn’t want Deposit back you want to have the driveway done I was just speaking to you this morning again and told you by next week the driveway will be done it’s not anybodys fault that asphalt plants where broke down and we could not get the material to do the job but we did tell you that we would refund the $2500 deposit you have on the driveway anytime We have also apologize for the delay put our hands are tied a knot in we could do we are going to resolve this issue next week as soon as we can get the material to have the job done if in the meantime you guys ever want to deposit back just give me a call like I told you this morning we can refund the deposit any time

• 1 out of 5Fab Tavarez3 years ago

  This is a fraudulent company. I used them in 2022. Check Yelp reviews. Jonathan and his family are scammers and continue operating, even without an active co. website. STAY AWAY!

• 1 out of 5Summoner A3 years ago

  I came to write a review expecting them to still have good 1-2 reviews. BUT I AM GLAD people are coming out and writing honest reviews about them. Just like previous reviewers, I also thought they were good based on few reviews they had on …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Paras Shah3 years ago

  Avoid at all costs. Do not work with these people. Had work done in May 2022. Unfortunately, I was taken in by the two good reviews that existed on Yelp and a reassuring meeting with Johnathon. I echo everything the others have said ... he says the right thing and seems knowledgeable and courteous. The work is a completely different story. Absolute garbage and no oversight or quality control. They tell you what you want to hear and then hire a random crew from the Home Depot parking lot, and barely check the job because they are out scamming your neighbors. The warranty/guarantee is B.S. He is very quick to get paid and assures you work will happen. Stringing you along. He was supposed to return in June, the week or two after the job was supposedly done. There was some family emergency, and then completely ghosted us. Completely unreliable. Terrible work. No quality control. I'm embarrassed to say how much money we lost with them, but it was A LOT. We needed repointing, our stoop reinforced and have our back patio repaired. They used different colors of concrete and mortar in places. It looks like we did a patch job of older work, but the same team was working on it at the same time. Our steps have a noticeable bulge in the middle now because they didn't level the concrete pad properly. They didn't fill in sand between the bricks so we are growing weeds in between bricks now. The repointing above the windows didn't work so we are still getting leaks. They ground out mortar and then unevenly applied new mortar back. We still find random chunks of mortar in spots along the wall, and places where practically none was put in. The back patio wasn't pitched correctly so water just sits in puddles. They never asked us what color to paint it and just painted it with some terrible gray color. The product must have been cheap because it is already bubbling and scraping off 3 months later. Overall, an F- grade for A+ money. Absolutely unprofessional, terrible work.

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Steffany Caal3 years ago

  You guys are amazing, you know that? Because you guys are just so good at scamming poor innocent people of their money. I really hope that you get your business shut down and I hope you guys are proud of stealing from the elderly. Shame on you.

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2 more of the 7 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5J SpiegelEdited 3 years ago

  I had very high hopes for this company. I found this company on yelp. It had decent reviews so I gave them a shot. Jonathan (who is one of the owners) is whom I dealt with throughout this job. I hired this company to put a concrete curb …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Paula Cafe4 years ago

  Jonathon runs an excellent service for homeowners through Craftsman Roofing & Masonry.They repaired our Chimney, dug down to the foundation of our home to waterproof it, and afterwards laid concrete where necessary. This was all done …

  Google cut this review short. The full text is on their Google profile.