Brandon J Roofing

All 3 of the one and two-star reviews we hold for Brandon J Roofing, most recent first.

• 2 out of 5John Bassa month ago

  The only reason they are getting two stars instead of one is because the gutters are the only thing that was done in a timely manner. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  John, we're sorry to hear that your experience did not meet your expectations. We understand how frustrating it is when communication, scheduling, and project execution do not go as planned. At Brandon J Roofing, we strive to provide quality workmanship and clear communication from the initial inspection through project completion. We regret that aspects of your roofing and siding experience, particularly regarding cleanup, scheduling, and communication, left you feeling disappointed. We appreciate you recognizing our gutter team for completing that portion of your project in a timely manner. We also take your feedback regarding the rest of your experience seriously and will be sharing it with our leadership team as we continue working to improve our processes and the service we provide. Thank you for bringing these concerns to our attention. Feedback like yours helps us identify opportunities to improve and better serve our customers.

• 2 out of 5MohawkEdited 10 months ago

  Over promised and under delivered. The roof looks good. Didn't do most of the other stuff they bid. Left the property covered in crap for weeks. I'm still finding nails in my driveway. Took the money and ran. I reached out before posting …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Shannon JohnstonEdited 11 months ago

  UPDATE: I would save yourself a lot of headaches with this company. Tldr: this company is very unprofessional and unresponsive, they will break more than they will fix all while never speaking to you. Since my initial review, I've found Brandon J to be incredibly unprofessional, unresponsive, and you will get different answers and excuses from every person you can get ahold of. The initial install seemed to go okay, even though the company refused to roof drop my materials, not even bringing the proper equipment to roof drop and then blamed it on the fact they didn't have enough notice (they scheduled my install a month in advance). That's over $900 out of my pocket. It's been two months since then and I've had to have them come out multiple times to fix what they keep breaking. The first time they repaired, I was given zero notice that was happening and the only reason I knew was because my roommate texted me there were people on the roof. When I got home, I noticed the repairs weren't done properly, so I called the contracting company and my project manager, Ben Warren, and got no response. Tyler was the only one who answered and he said he would have Ben call me on Monday. Mon, Tues, and Wed. went by with no call so I asked Tyler for Ben's number to call him myself. After getting him on the phone, we discussed another day for them to come out and, again, fix the repair. Since then Ben has fallen off the face of the planet and won't return my calls so I suppose they put on a new PM, Ryan. I had asked Ben on the phone to set up a time that me and Ryan would meet. The following week, still crickets so I texted him on Thursday asking when the meeting would happen and all I got back was "I'll confirm." The next morning at 6:40, Ben texts me and says "someone will be coming by between 8-9," so I received an 1.5hr notice. And the second time they came by to fix the repair, I woke up AGAIN to a man on my roof, no notice, Ryan didn't know they were there, and the contra

  Google cut this review short. The full text is on their Google profile.

• roof replacement22
• siding17
• insurance process16
• thoroughness10
• storm damage repair9
• easy process8
• polite staff6
• knowledge of roofing2
• damage checks2
• bidding process2
• informative staff2
• honest advice2

14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5robert conlee2 days ago

  Outstanding service and extremely knowledgeable and informative employees. I knew nothing about roofing and was intimidated about the cost to replace my roof. Freddie walked me through everything that was going to transpire. He was upfront and completely transparent about potential cost increases for unforeseen damage and always gave me the option of how I might want to tackle it whether pay it at once or finance. He did not just add to the bill for no reason. He Consistently contacted me to meet in person if there were any issues. I plan to have them install all new gutters, fascia and siding very soon. Extremely satisfied with the final product and look.

• 5 out of 5Brendan N2 weeks ago

  Zac was prompt, knowledgeable, and courteous. Would recommend to anyone who may need work done! -Brendan

• 5 out of 5Drake Delong2 weeks ago

  Zac was very helpful and friendly

  Reply from the business

  Drake, Thank you for the 5-star review and for your kind words about Zac Cox! … More

• 5 out of 5Megan Johnson2 weeks ago

  Bart had great customer service

  Reply from the business

  Megan, Thank you so much for your wonderful 5-star Google review! We're thrilled to hear that our sales consultant, Bart Barylski, provided you with great customer service. Taking care of our homeowners and making sure they have a positive experience is incredibly important to us, so we're glad Bart made such a great impression. We'll be sure to share your kind words with Bart... he'll truly appreciate your recognition. Thank you again for trusting Brandon J Roofing and for taking the time to support our Metro East Illinois team. We sincerely appreciate your 5-star rating and are here whenever you need us for your roofing or other exterior projects in the future!

• 5 out of 5Carlos Martinez2 weeks ago

  I can’t recommend Sam from Brandon J roofing enough! When it comes to all things siding, fascia, and soffit he is an expert and will ensure that you’re taken care of from start to finish throughout the entire process.

  Reply from the business

  Carlos, Thank you for the 5-star review and for your kind words about Sam Vatres! We appreciate you taking the time to recognize Sam's knowledge of siding, fascia, and … More

• 5 out of 5Tristan Bowersock2 weeks ago

  Great experience working with Zac, great communication and super personal guy.

  Reply from the business

  Tristan, Thank you for the 5-star review and for your kind words about Zac Cox! We're glad to hear Zac's communication and personable approach stood out. We'll be sure to share your feedback with him... he'll truly appreciate your recognition. Thank you again for your support of Zac and Brandon J Roofing!

• 5 out of 5Garrett Reno2 weeks ago

  Zac Cox was fantastic to work with. He was incredibly friendly, professional, and took the time to answer all of my questions without making me feel rushed. His knowledge and experience really showed, and he explained everything in a way …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Garrett, Thank you for the 5-star review and for taking the time to share such kind words about Zac Cox! We appreciate your recognition of Zac's friendliness, professionalism, and knowledge. Being able to explain things clearly, answer questions, and make people feel comfortable are qualities we value greatly in our team. We'll be sure to share your thoughtful feedback with Zac... he'll truly appreciate your recognition and recommendation. Thank you again for your support of Zac and Brandon J Roofing!

• 5 out of 5Cazim Husejinovic2 weeks ago

  If your looking for a new roof or siding give Brandon J roofing a call, Sam was very helpful in explaining the process.

  Reply from the business

  Cazim, Thank you so much for your 5-star Google review! … More

• 5 out of 5sabina husejinovic2 weeks ago

  Highly recommend Brandon j Roofing, Sam did a great job inspecting my house and explaining the process

  Reply from the business

  Sabina, Thank you so much for your wonderful 5-star Google review! … More

• 5 out of 5Hannah Kaiser2 weeks ago

  Bart came to inspect my roof and had amazing customer service! 10/10 would recommend him and Brandon J Roofing.

• 5 out of 5Anes Dulbic2 weeks ago

  If you need help with your siding, fascia, or soffit, I highly recommend Brandon J Roofing. Ask for Sam. He’s incredibly passionate about his work, pays attention to the details, and is always willing to help. He genuinely cares about doing the job right and making sure you’re taken care of. You won’t be disappointed!

• 5 out of 5Edvina Husejinovic2 weeks ago

  Looking for someone to do your siding, fascia, or soffit? I highly recommend Sam at Brandon J Roofing. He’s reliable, does an awesome job, and is great to work with!

• 5 out of 5Edisa Husejinovic2 weeks ago

  Absolutely love this company, ask for Sam if you need Siding,Fascia,Soffit.

• 5 out of 5Semsudin Vatres2 weeks ago

  If your looking for Siding Fascia or Soffit ask for Sam, he love to help and will answer all your questions.

Storm Damage? We're Ready to Help Strong winds and hailstorms can leave behind damage that isn't always easy to spot. Brandon J Roofing proudly helps Metro East Illinois homeowners recover quickly with thorough storm damage inspections and dependable repairs. We carefully inspect shingles, flashing, gutters, and other roofing components to identify hidden issues before they become expensive problems. If repairs are needed, we'll explain your options clearly and complete the work using quality materials and proven techniques. Our goal is to restore your home's protection while making the process as simple and stress-free as possible. When severe weather strikes, having an experienced roofing team makes all the difference. Learn more about our storm damage services and schedule your free roof inspection.8 hours agoLearn more

• Licensed

  “…All rights reserved. | Licensed & Insured in Missouri & Kansas…”

• Warranty offered

  “…Home About Us About Us Reviews Gallery Warranty Services All Services Roof…”

• Free estimates

  “…Ryan and his partner were fast on a free inspection and informed no issues, bit will…”

• 24/7 emergency call-out

  “…Louis City Metro Specialists Emergency Service TPO Roofing Green Roofs Schedule Free…”

• Family owned

  “…Your Neighbors. We're a family-owned company serving St. Louis, Kansas…”

Their site also states: insured, financing available.