Bone Dry Roofing

8 of the 13 one and two-star reviews we hold, most recent first.

• 1 out of 5Steve Stewarta month ago

  They came out to put an emergency tarp over a corner of the house where a tree fell but by the time the big guys stomped around everywhere I ended up with several leaks in different areas. Based upon the photos they sent me they did a complete inspection of the roof but failed to repair additional holes.

• 1 out of 5Rachel Ann7 months ago

  Unresponsive and dishonest pricing. I had an estimate done 4 months ago for some repairs and loved our rep. He was extremely thorough and priced out 3 separate "jobs" in case we weren't prepared to do everything at once. Fast forward to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Rachel, I am writing this personally as the GM who worked on your updated estimate. I want to sincerely apologize that you felt ignored last week. I want to provide clarity on the two main frustrations you raised, as transparency is very important to us: 1. The Price Difference: You are correct that general material inflation was not 30%. The increase here was specific to a vendor change we made recently. We made the decision to move away from our previous chase lid manufacturer due to inconsistent production timelines that were causing delays for our homeowners. We switched to a specialized fabrication partner who guarantees the reliability and turnaround times we require. Unfortunately, their manufacturing costs are higher, which is reflected in the updated bid. I was unwilling to quote you the lower price, knowing we could not guarantee the delivery timeline of a chase lid coming from this previous vendor. 2. The Communication Gap: I sent the updated bid on Monday morning and immediately left for a mandatory annual 3-day company training event in Louisville. I had very limited access to email during those sessions, and my mistake was failing to set an automatic email reply to let you know I would be unavailable. Had I done that, you wouldn't have been left wondering why I had gone silent. The automated marketing email you received was also poor timing on our system’s part, and I apologize for the mixed signals there. I am genuinely sorry that my time out of the office overlapped with your decision-making process. I understand you have moved forward with another company, and I truly wish you the best with your project. - Garrett Cox, General Manager

• 1 out of 5D11 months ago

  I call to get an estimate on my roof. I had a shingle come off in the last storm along with a number of my neighbors were having their roofs replaced because of hail damage. The receptionest that answered the phone sounded annoyed that i had ask for a free estimate to see if i did have hail damage and would not have an opening for two months, Mid October. If this is how their operation is run i personaly would avoid Bonedry Roofing.

  Reply from the business

  Hi David, we are sorry to hear of your negative experience with our team while trying to schedule an appointment to assess your potential hail damage. The storms and weather this year are keeping our team busy, and we apologize for the inconvenience of the timing of the first available appointment. We would like to earn your business, if you are willing to give us another try. Please contact Garrett Cox, General Manager, at (615) 733-9212. Thank you for taking the time to share this feedback with us.

• 2 out of 5Andrew BlaytonEdited a year ago

  I’ll start by saying Bone Dry did my East Nashville roof in 2019 and it was a fantastic and affordable process. Based on this experience I used them for my new home in Bellevue in May 2025 and the experience was completely different. For this particular project Bone Dry completed a new roof with full re-decking, blow-in insulation and new siding. The roof aspect of the prospect turned out nice, however I’m not fully sure the crew followed the required specifications. I have three different roof lines on a ranch home and both the consultant and initial crew chief (I ended up having 3-4 different ones) stated there shouldn’t be a vent on one section of the roof due to potential cross venting, unfortunately after crawling through my attic it appears this section was actually vented. Unfortunately, due to multiple foreman cycling through I don’t know that they ever did complete a final walk through of the roof (which they did on my first project). The next project they completed was the blow-in insulation, which started off with the foreman asking what a baffle was (pretty concerning with the new ridge vent they installed). Based on my non-professional experience and looking through my attic I am still not sure that they installed the baffles correctly as they don’t reach down to the soffits (allowing proper airflow for the ridge vent), but terminate before the soffits which leads to areas along my ceilings with minimal insulation. The insulation crew came back twice to fix a separate area of missing insulation, but the baffle install did not appear to bother them. Finally, the siding install was fairly straight forward replacing aluminum siding for new vinyl siding, however this was another area where the specifications were to add house wrap underneath and multiple times I came outside to see that the crew was completing the install without it. Fortunately they pulled off what was on and installed it, but certainly not ideal when I have to supervise a project myself.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for bringing this to our attention. We take your feedback seriously. Please feel free to reach out to us at (615) 541-6235 to discuss your concerns further.

• 2 out of 5Daniel Princea year ago

  They were good at coming out to provide an estimate and VERY SLOW in getting back to do the actual work. They were supposed to call ahead to set the schedule for the work, but instead, just showed up one winter afternoon, then had to work until after dark to finish the job. I would not use them again.

• 1 out of 5Andy MangrumEdited a year ago

  UPDATE - stay far far away from this company. They held my certificate of completion for 3+ weeks and then blamed me for not being home to sign it after they told me no one had to be home. Today their branch manager came out to look at incomplete work and told me it looked good and that it looked exactly how it should look. Looked modern he said - on my 40 year old house. Never mind it did not look like it did before and does not match any of the houses in the neighborhood. This company is BAD business. STAY AWAY! Proof is in the attached photos. This company provided a low bid, and honestly you get what you pay for. They tried going to the wrong house, with the address wrong on the work order. They left a mess after finishing. They pay a supervisor to sit on site and literally do nothing except take about three pictures and send them throughout the day. Some of the work they did looks tacky, incomplete, and unprofessional. A part of my deck was broken by falling roof debris. They put an advertisement sign in my neighbor's yard, on their private property. I'm assuming the roofing itself is solid, but won't know for some time. Again, they were a low bid and you get what you pay for. I found this company through Google and they're high reviews, but I don't think I got the five star crew at my house. I probably would not go with them again in the future.

  Reply from the business

  We are disappointed to hear about your experience. Please contact us at (615) 541-6235 to discuss your concerns further.

• 2 out of 5Hannah McGrew2 years ago

  We had about 1/3 of our roof replaced by Bone Dry at their suggestion after requesting their services the better seal the area of roof around our fire place. In lieu of patches, they recommended replace if the entire area of roofing. Unfortunately, the replacement created new leaks and they had to return several times to do repairs and replace areas of insulation that were damaged, and repaint. They ultimately completed the repairs, but paints did not match and the repairs were not top tier. Wouldn’t use this company again.

  Reply from the business

  We value your input. Please contact us at (615) 541-6235 to discuss your concerns further.

• 1 out of 5Veronica Vasallo3 years ago

  After waiting for weeks to get the job done, they finally came and my one gutter still leaks. I am very disappointed and dissatisfied and would not recommend this company!

  Reply from the business

  Hi Veronica, we are sorry to see this review. The location this review was left on was for our sister company, Bone Dry Roofing Nashville, TN. We did run into some weather delays throughout the course of your project, including the day of install where the sealant may not have had adequate time to seal properly due to rain exposure. I understand Shaker has spoken with you and is going to come out for a water test on the gutters to ensure we complete the necessary steps to stop the leak. Thank you.

• estimate25
• thoroughness23
• polite staff14
• competitive pricing10
• photo updates8
• shingle repair5
• insurance claim process4
• affordability4
• quick repair3
• gutter screens2

14 more of the 281 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5PAID 5 STER REVIEW PROVIDER11 minutes ago

  I write positive review

• 5 out of 5Derpina Derpinasdottira week ago

  Bone Dry Roofing showed up on time, did quality work for a reasonable amount. I needed some rotten wood replaced in the bird boxes or pork chops in the outside corner of the house, just under the roof, which had been previously eaten by …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to leave us a review, Derpina. We appreciate your positive feedback and are glad to hear that you had a great experience with our Bone Dry Roofing - Nashville, TN team.

• 5 out of 5Kathleen Kelleya week ago

  I can't say enough good things about this company. They are phenomenal from start to finish. They rescued me during a leak with a temporary fix until we could get a new roof put on and did astounding work putting on the new roof. The employees are great from the estimator to the foreman to the roofers and the admin staff. They are such a pleasure to work with. Their estimator is up front with costs and options and is low pressure, making you feel really comfortable. The materials are high quality and the workmanship is stellar. they keep you posted and updated about the progress of the job and follow up after to see if you're satisfied. As a bonus they also do fantastic clean up work. I am just so pleased with everyone at this company and I highly recommend using Bone Dry Roofing for your Roofing needs. I'm not paid to say this I am just so happy with their workmanship and customer service.

  Reply from the business

  We're glad to hear that, Kathleen! At Bone Dry Roofing, we strive to deliver exceptional service every time.

• 5 out of 5Earl Glasgowa week ago

  Great communications with me explaining the process. Very prompt in responding to any concerns regarding the work that needed to be performed.

  Reply from the business

  Thank you for your positive feedback, Earl! We're thrilled to hear that you had a great experience with Bone Dry Roofing. Your support means a lot to us.

• 5 out of 5Holly Andersona week ago

  Excellent service, professional and knowledgable employees.

  Reply from the business

  Thank you Holly for your review! We're glad to hear that you had a great experience with us at Bone Dry Roofing - Nashville, TN. Your feedback motivates us to keep up the great work.

• 5 out of 5Dean kendrick2 weeks ago

  Ben Chastang & his two man crew did a phenomenal job on removing & replacing facia boards on our two gable ends of our house.

  Reply from the business

  Dean, thank you for the 5-star review and kind words! At Bone Dry Roofing - Nashville, TN, we always want to provide excellent service.

• 5 out of 5Karl Wilkens3 weeks ago

  We had gutters completely replaced and some creative solutions for draining away from our swimming pool. The team was very professional and completed the work same day despite the extreme heat.

  Reply from the business

  We appreciate your feedback and are glad to hear that you had a positive experience with us at Bone Dry Roofing!

• 5 out of 5Reece Ashursta month ago

  Huge shoutout to Garrett and his team at Bone Dry Roofing. I had an urgent roof leak pop up around a skylight on a rental property right before rain was supposed to hit. Garrett was incredibly responsive, came right out, and knew exactly …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We truly value the time you took to leave us a review Reece. Thank you for sharing about your experience with us!

• 5 out of 5Nathan Smitha month ago

  They was very easy to work with and helped throughout the whole process and kept me informed from start to finish and clean up was great

  Reply from the business

  We're grateful for your positive review, Nathan! Thank you for recommending us, and we're glad you had a great experience.

• 5 out of 5Bill Tolberta month ago

  Bone dry personnel were courteous and professional. They came out, Did the job and left the site totally cleaned. They did what they said they were going to do at a very reasonable price.

  Reply from the business

  Bill, thanks for sharing about your experience with us. Your satisfaction is our top priority at Bone Dry Roofing - Nashville, TN.

• 5 out of 5Stacey Sandersa month ago

  I would like to share my story, was scam from a different roofing contractor, but I found Bone dry roofing I explain my story shout out to these wonderful people and workers so much two thumbs up.

  Reply from the business

  We're glad to hear that, Stacey! At Bone Dry Roofing, we strive to deliver exceptional service every time.

• 5 out of 5erik mericle2 months ago

  The team was very pleasant to work with and responsive. My roof was tarped within a few hours of initial contact and the repair was done within a few weeks. The team kept me updated throughout the process.

  Reply from the business

  Thank you for taking the time to leave us a review, Erik. We appreciate your positive feedback and are glad to hear that you had a great experience with our Bone Dry Roofing - Nashville, TN team.

• 5 out of 5William Fugok3 months ago

  The team was great. Very responsive, flexible, and competitively priced.

  Reply from the business

  Thank you for your positive feedback, William! We're thrilled to hear that you had a great experience with Bone Dry Roofing. Your support means a lot to us.

• 5 out of 5D Hanes3 months ago

  Everything from inspection to completing the work at our house was personable and professional. They even found damage we had no idea we had from past hail storms. Great experience and would totally recommend!

  Reply from the business

  Thank you D for your review! We're glad to hear that you had a great experience with us at Bone Dry Roofing - Nashville, TN. Your feedback motivates us to keep up the great work.

A strong roof means a safer, more energy-efficient home. August brings intense heat and afternoon storms to the region. Make sure your roof is performing at its best. Bone Dry Roofing in Nashville, Tennessee provides thorough Shingle roof inspections and high-quality repairs that protect your home from the inside out. Schedule your free August inspection today.4 days ago

• Warranty offered

  “…alongside your manufacturer product warranty, and Bone Dry commits to revisiting…”

• States a founding year

  “…Family Owned & Locally Operated Since 1989 Most roofing contractors only last a…”

• Free estimates

  “…Rewards Insurance Careers Get a free quote Services Roofing Roof Replacement…”

• 24/7 emergency call-out

  “…24 HR EMERGENCY SERVICE Let Our Team Earn Your Trust We Offer…”

Their site also states: family owned.