Bird's Eye Roofing Company

All 3 of the one and two-star reviews we hold for Bird's Eye Roofing Company, most recent first.

• 1 out of 5Brenda Pulley4 years ago

  I can't address the quality of the roofing workmanship, I can only address my experience with trying to get windows cleaned after the work was completed. A few of my windows had residue and/or scratches from the shingles from which were tossed from the roof to the ground. Unfortunately, Chaz had no interest in addressing my concerns.

  Reply from the business

  Brenda- I apologize for your experience. Unfortunately, the board did not approve the proposal for window cleaning.

• 1 out of 5Scot Luman5 years ago

  The short version: - Poor Communication - Overpaid for unnecessary Work - Took to long - Stated expectations did not align with written quote or work done - Materials left in yard twice In light of the 4.9 score this business has, it's fair to say that my experience was an exception, but I still think it's worth stating. In short, I explicitly and repeatedly asked that the focus for my home be on repairing a specific leak because the other companies I had contacted continued to shift the work to roof replacement based on storm damage. I got a quote for a roof tune up in the amount of $1600 add called to ask questions because, based on the location of the planned repairs, I was skeptical that the recommended work would fix my problem. I actually asked the inspector to come out a second time and look at the issue from inside the house to ensure that this would fix the issue but it took about 2 weeks to have that happen, meanwhile every-time it rained, water was coming into our master bedroom to the point of it dripping on my while I slept because the problem was growing. So, we schedule the work based off the recommendations made. Materials were left throughout the yard, no internal work was done on the ceiling drywall as I expected. I reached out to Chaz, the salesman who set up the workday, and got no response about the internal drywall until after the work was completed on the exterior. Most importantly though, the roof continued leaking, It took more than a week to get any answers about next steps and ultimately I had to pay only half of the invoice sent to me to get anyones attention. Greg (the original inspector) came out and found a nail pop that he was able to fix in 10 minutes on. the spot but also found some other work that he wanted to have redone. This nail pop is what was causing the leak which is the main frustration, that I paid $1600 to fix a leak that likely could have been fixed much cheaper with a better up front inspection, especially because I

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Luman- thank you for your honest assessment. Our goal is to have a 95% success-rate with repairs on the first attempt. Given the roof condition and age of the home (80 yrs), your repair was complex and turned out to be an exception. However, when our repair did not solve the issue the first time, we came back out and made sure the issue was resolved at no additional cost. Bird's Eye Roofing takes pride in trying to repair when it is an option and not pushing unwarranted insurance claims on our customers. We apologize our repair did not meet your expectations.

• 1 out of 5Kristian Yun-ThayerEdited 7 years ago

  Bird's Eye Roofing (BER) is a very young and immature company. If you have a complex project or potential for additional work to be completed, we do not recommend BER. I honestly do not get the current rating they have - maybe its because all these other ratings deal with smaller projects? Did these others deal with insurance and mortgage companies as part of their project? Brandon and Calvin talk a great game, but when it comes to the details and more complex issues, things start to fall apart. The project is not closely monitored as they claim, and it takes a lot of effort on your part to keep things moving. BER removed essential pieces from our roof and failed to ensure no water would get in while they waited for a third party to provide the metal roof coverings they knew were needed prior to pulling old pieces off. My question: why pull old pieces off if it was going to be a 2-3 week waiting period for new pieces? Why didnt Brandon or Calvin inspect the work to ensure proper sealing and protection was done? This oversight and failure on their part exposed our home to a significant amount of rain damage which was completely preventable. The lack of QA caused gallons of water to pour into our walls in three sections of our home; 1.master bathroom had water pouring onto the floor and tracking back towards the inside of the house and to the basement (setting off water alarms); 2.Continued water damage in the dining room where replacement work had already been completed;3.in a bonus room above the garage where water damage had not been noticed till this point. When it came time for final payment (which we turned over all but 1 check sent directly to us as we received them - which was not asked for or required), Brandon decided to file a lien on our home vs work with us and the mortgage company to release final payment. I coordinated a three way call with our mortgage company and Brandon where BER was informed what was required and I followed up with an ema

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Kristian, and thank you for the feedback. We apologize for your unpleasant experience with Bird’s Eye Roofing. In this instance, we, unfortunately, had to file a lien on your house as it's our policy when payment isn't received for more than 90 days. We'd like to resolve this issue as soon as possible as it is inconvenient for everyone involved. Please contact me at my email address, brandon@birdseyeroofing.com so that the issue can be mitigated. Best, Brandon

• roof replacement81
• thorough inspection33
• fair pricing25
• insurance claim assistance20
• smooth process15
• estimate process14
• gutter replacement9
• drone inspection8
• storm damage repair7
• chimney cap6
• downspout installation2

14 more of the 354 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jackson Cowan5 days ago

  I had a large tree fall on my house during a winter storm, so it was a stressful situation. Calvin & his crew did an amazing job from start to finish on my roof & gutter repair/replacement. He also went above and beyond to help me with some issues I was having with my insurance company. I would totally recommend Birds Eye for their workmanship and their customer service.

  Reply from the business

  We’re so glad Calvin and the Bird’s Eye Roofing team were able to help after the winter storm. From roof damage repair and roof replacement to gutter installation, our goal is to provide quality workmanship and exceptional customer service every step of the way. We’re also happy Calvin could assist with the insurance process and help make a stressful situation a little easier. Thank you for trusting Bird’s Eye Roofing and for recommending our team!

• 5 out of 5Martin YoungEdited 5 days ago

  Bird’s Eye Roofing did an awesome job. They did a great job repairing our roof and a leaking pipe boot.

  Reply from the business

  We’re so glad you were happy with the quality of our work and pricing. Our team takes pride in providing dependable Roof Repair for storm and wind damage, including issues like leaking pipe boots. Whether it’s a small repair or a full Roof Replacement, Bird’s Eye Roofing is always here to help keep your home protected. We appreciate you choosing us!

• 5 out of 5Ricardo Olano2 weeks ago

  First of all, I want to thank this company for the outstanding work they did installing my home's roof. The job was perfect—clean, precise, and always on schedule; they finished it in just six hours. Once the work was done, both the owner and the employees provided photos, specifically showing the areas that required replacement—which ended up being the entire roof. I recommend them wholeheartedly because the work they did was fantastic. Thanks again. Ricardo Olano

  Reply from the business

  Thank you, Ricardo, for trusting Bird's Eye Roofing Company with your roof replacement! We're thrilled to hear you were happy with the quality of the installation, our communication, and the efficiency of our team. We believe in complete transparency, so we're glad the photos and walkthrough gave you confidence in the work that was completed. We truly appreciate your recommendation and are always here if you ever need a roof inspection, roof repair, or any future roofing services.

• 5 out of 5Dan Cartoon3 weeks ago

  We've used Bird's Eye twice now for skylight replacement/roof repairs, and a full re-roofing job, and would recommend them to anyone looking for roofing services. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for trusting Bird's Eye Roofing Company with both your roof repair and roof replacement! We're glad Calvin, Lucas, Blake, and the rest of our team provided honest recommendations, clear communication, and quality workmanship throughout the process. We truly appreciate your recommendation and are always here if you ever need a roof inspection, roof repair, or any future roofing services.

• 5 out of 5Gpa1298723 weeks ago

  I am a homeowner. I purchased my Home two years ago and I just noticed two weeks ago a water leak from my roof. I called Birds Eye Roofing company had them come out to my home and a employee named Greg one of the coolest cats on the planet used a drone to fly over my home and found a previous repair attempt for a Leak, from the previous owner before I bought my home. Greg was able to find the leak I paid a reasonable price to repair the water leak and I am 100% satisfied with the service. I highly recommend bird Eye Roofing company for any roof repairs or replacement.

  Reply from the business

  Thank you so much for sharing your experience and for trusting Bird's Eye Roofing Company with your home! We got a kick out of your comment about Greg, he'll definitely appreciate that one! We're glad he was able to use our drone inspection to track down the leak and give you peace of mind with an honest solution at a fair price. Your recommendation means a great deal to our team. If you ever need a roof replacement, roof inspection, or any future roofing services, we're always here to help.

• 5 out of 5John Hime3 weeks ago

  We had roof tiles on our ridge vent that had blown off due to poor installation from a previous roofing company. Greg and Wendy from Bird Eye were super responsive communicated clearly every step,of the way. Great customer service!

  Reply from the business

  Thank you for trusting Bird's Eye Roofing Company with your roof repair! We're glad Greg and Windy provided the responsive communication and customer service you deserve. We appreciate your kind words and are always here if you need a roof inspection, roof repair, or any future roofing services.

• 5 out of 5Danielle Tillerya month ago

  We had an incredible experience with birds high roofing. Calvin thought for us to get a new roof due to damage. No one else was able to help us and he came through. Very professional. He assisted in the entire process. During the roof …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Helping homeowners navigate storm damage and the insurance process is an important part of what we do at Bird’s Eye Roofing Company. We're pleased that Calvin was able to assist you throughout the process and that Lucas kept you informed during the roof replacement. Whether it's roof repair or a full roof replacement, our team is committed to providing professional service and clear communication every step of the way. Thank you for your recommendation and for trusting our roofing company with your home!

• 5 out of 5Pamela Hopkinsa month ago

  I had Bird's Eye replace my roof and gutters. While they were doing that, I thought it would be a good time for them to install sun tunnels in my kitchen as it is very dark. It was a rather complicated process as my roof is 24 feet above …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  It was a pleasure working with you on your project! Our Bird’s Eye Roofing Company team is committed to delivering quality roof replacement, gutter installation, and skylight installation while making sure every detail is done right. We’re happy to hear you’re enjoying your new roof, gutters, and sun tunnels, and that our team was able to quickly address any concerns along the way. Thank you for trusting our roofing company with your home. We truly appreciate your recommendation!

• 5 out of 5Joanne Naccaratoa month ago

  Bird's Eye just replaced our roof and we have been satisfied with every step of the process, from start to finish. Calvin, Blake, and Lucas are professional and easy to work with. I highly recommend this company.

  Reply from the business

  Thank you for trusting Bird's Eye Roofing Company with your roof replacement! We're glad you had a great experience from start to finish. We'll be sure to share your kind words with Calvin, Blake, and Lucas. We truly appreciate your recommendation and are always here if you need a roof inspection, roof repair, or any future roofing services.

• 5 out of 5Evelyn Edgara month ago

  Great professionalism and skill throughout process of replacement of our roof: protected our property, hard working crew, excellent clean-up, and no surprise extra charges.

  Reply from the business

  Thank you so much for your kind words! We truly appreciate you trusting Bird's Eye Roofing Company with your roof replacement. We're glad our team's professionalism, craftsmanship, and attention to detail stood out, from protecting your property throughout the roof installation to providing a thorough clean-up and transparent pricing with no surprise charges. We'll be sure to share your compliments with our hardworking crew. Thank you again for your recommendation, and if you ever need a roof inspection, roof repair, or any future roofing services, we're always here to help!

• 5 out of 5Dawna month ago

  Bird’s Eye Roofing is a top notch company! They replaced my roof about a year ago and we were very pleased with their service! My eave/soffit repair was completed today and the work was exemplary! They are great people! I highly recommend this company for all your roofing needs!!

  Reply from the business

  Thank you so much for your continued trust in Bird's Eye Roofing Company! It means a lot that you chose us for both your roof replacement and your recent soffit and eave repair. We're thrilled to hear you were pleased with the quality of our work and the service our team provided. We truly appreciate your recommendation and are grateful for the opportunity to help protect your home. If you ever need a roof inspection, roof repair, gutter services, or any other roofing needs in the future, we're always here to help. Thank you again for your support!

• 5 out of 5Alexia Gregorya month ago

  Great to work with. We had a time sensitive evaluation needing to be done. They were able to examine roof in 48 hours and give very reasonable repair quote and repaired promptly

  Reply from the business

  Thanks for trusting Bird's Eye Roofing Company with your time-sensitive roof repair. We know how important it is to respond quickly when roof damage is involved, so we're glad we could complete your roof inspection, provide a fair repair estimate, and get the repairs finished promptly. We truly appreciate your recommendation and are always here whenever you need roof repair, roof replacement, or a professional roof inspection in the future. Thank you for choosing Bird's Eye Roofing Company!

• 5 out of 5Jessica Buteraa month ago

  Bird’s Eye was honest with what needed to be worked on with our roof! I didn’t feel like I was being oversold or pushed into anything! Their quote was fair and they were quick to complete work! We’ll use them again and refer to friends and family!

  Reply from the business

  Thank you for your kind words! We're honored you trusted Bird's Eye Roofing Company with your roof repair. Providing honest recommendations, fair pricing, and quality workmanship is what we're all about. We truly appreciate your referrals and look forward to helping you with any future roof inspections, roof repairs, or roof replacements!

• 5 out of 5Gail Dwyera month ago

  Excellent service. Thanks for everything.

  Reply from the business

  Thank you for your kind words! We truly appreciate you choosing Bird's Eye Roofing Company and are grateful for the opportunity to help. If you ever need a roof inspection, roof repair, or roof replacement, we're always here for you!

How much is your roof actually going to cost? One of the biggest concerns homeowners have when hiring a roofing contractor is whether the price they’re quoted will be the price they actually pay. At Bird’s Eye Roofing Company, we believe you should know what to expect before your project begins. We provide detailed, accurate proposals down to the penny so you can make an informed decision without worrying about unexpected costs being added later. Whether you need a Roof Repair or Roof Replacement, our team will inspect your roof, explain your options, and provide clear pricing before the work begins. 📞 Contact Bird’s Eye Roofing Company today for a free expert roof assessment and accurate proposal. 📍 Serving Marietta, Woodstock, Roswell, Milton, Alpharetta, Canton, and surrounding North Atlanta communities.5 days ago

• Warranty offered

  “…help customers see results ★ Roof warranty considerations ★ Different roof…”