Roofing contractor
Baker Roofing Company
105 Tennessee Way, Hendersonville, TN 37075
Listed under Madison, TN
- Google average
- 4.7
- Ratings counted
- 79
- One and two star
- 5 of 79(6.3%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Baker Roofing Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 74 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 5 | 6% |
Higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Baker Roofing Company, most recent first.
- 1 out of 5Corrupted Foutsa year ago
Learn how to read signs. They opened my screen door to leave their card and disregarded my no soliciting sign.
- 1 out of 5MTa year ago
Unprofessional employees! I’d love to explain if need be!
- 1 out of 5Crystal Cutrell5 years ago
"How was Baker Roofing?", Google asks. Idk, after I asked for a quote, and they said they would contact me, I didnt hear from them again.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional staff19
- water leak9
- courteous staff8
- siding repair6
- quick repair3
- roof quality3
- no charge2
- quote process2
- honest suggestions2
- prompt arrival2
Other reviews we hold
14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Barry Sawyer6 months ago
Our vendor relationship with Baker Roofing is off to a great start! Staff is very friendly and responsive to any requests for information we needed!
- 5 out of 5jacksonpowell1a year ago
Deke got me set up with a service appointment quickly, and the guys that came out found the leak and repaired it same day. Excellent service and reasonable pricing.
- 5 out of 5Mike4 years ago
My roof was actually replaced 2.5 years ago by Baker, as part of a larger townhouse neighborhood. The work was done very quickly and decent quality overall, in terms of completeness of the replacement. However, I was very disappointed with the cleanup and "putback" by the staff. As the crew removed the old roof, they flung shingles, nails, and plastic caps across all neighborhood yards and landscaping. (two windows were damaged from debris, of which Baker did pay to replace) They did come back out, at my email request, to do a "once-over" but it really did not improve. Fast forward 2.5 years, and Aaron came out for another project in the neighborhood. I introduced myself and explained my situation. He immediately apologized and said that clearly their team fell short of quality expectations, and that me collecting nails weekly from my yard 2.5 years later is unacceptable. He promised to come over to my unit when they finished up at the other house. Sure enough, an hour later they were over. They cleaned out every single gutter of nails and roofing debris and reattached the gutter and gutter guard that were damaged in the roof replacement. I'd encourage Baker Roofing to learn from Aaron and his colleague... quality and completeness are essential for customer satisfaction. Although I was unhappy with the job before, Aaron made it right. Did he have to do so? No. That's positive customer experience. Kudos to Aaron
- 5 out of 5Alex Eldridge4 years ago
I absolutely loved working with Baker!! They just finished replacing my rooftop deck and I couldn’t be more thrilled. Aaron in the Nashville office was quick to get me a quote & helped me navigate through every decision with his expertise. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Dan ReiterEdited 4 years ago
Taylor’s been out a few Times for various issues with excellent results each time.
- 5 out of 5Molly Cochran4 years ago
Taylor, Austin, Allen and Jack were all great. They came in and tackled the roof repair with complete professionalism. I can't thank them enough.
- 5 out of 5Linda Ryan4 years ago
Taylor and his brother did a great job. Explained exactly what they did and showed me the finished results. Would have them back
- 5 out of 5Donna Leone4 years ago
Props to awesome Austin! Respectful of my property, diagnosed & corrected 3 issues contributing to the leak in my roof...such a professional & pleasant young man! I highly recommend these guys!
- 5 out of 5Bo4 years ago
Austin was knowledgeable and put my mind at ease while he was here accessing my roof for damage. He found the issue and fixed it efficiently and did a great job explaining the issue in layman terms. Thanks Austin and Baker Roofing!
- 5 out of 5Ariel Campbell5 years ago
My HOA uses Bakers Roofing and they are awesome! I was able to work with Austin who was very professional, provided very clear communication, and arrived on time. He took time to assess the area and explained exactly what was causing it and how he was going to fix it. I’d recommend their service!
- 5 out of 5Scott Sandel5 years ago
Absolutely great experience with Baker Roofing! All of the team I worked with were professional and responsive. Specifically, Austin Braswell, Billy Fitzwilson and Kaitlyn Roberts. I highly recommend you reach out to this company for any of your roofing needs!
- 5 out of 5Merrill Ammons5 years ago
Repaired flashing around dormer. Did a great job!
- 5 out of 5Virginia Chu5 years ago
Taylor's and Billy d iui diagnosed my leaking roof when it rains heavy and gave me the solution to correct permanently my problem.
- 5 out of 5Kevin Debo5 years ago
Tayor from Baker Roofing came out this morning to repair our roof (water leak - multiple points of entry) - He was on time, fully explained the extent of the repairs needed and completed the work within 45 minutes. He did an amazing job!
The latest post from this business
Posted by Baker Roofing Company to their own Google profile 4 years ago. Their words, not ours.
Free Commercial Roof Inspection Not sure whether a commercial roof needs repairs or a full replacement? Baker Roofing offers complimentary inspections for building owners and facilities managers throughout your area. Every inspection includes a documented assessment, a clear recommendation, and transparent pricing if replacement is the right call. No guesswork. No runaround. 110 years of good work, and counting. 7 days ago
What Baker Roofing Company says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…We have been doing this for over 110 years, across 29 locations, with a team…”
Other roofers in Madison
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Maxwell Roofing & Sheet Metal, Inc.knowledgeable staff, job, building4.840 ratings5.0% one and two star(615) 227-5154 | 4.8 | 40 | 5.0%2 of 40 | (615) 227-5154 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 79 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 23 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.