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Roof Warden

Roofing contractor

At Your Service Roofing

6064 Branch Hill-Guinea Pike, Milford, OH 45150

Listed under Covington, OH

Google average
4.9
Ratings counted
402
One and two star
7 of 402(1.7%)
Ohio median
2.0%

The first three are Google’s own figures for At Your Service Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.

Rating breakdown

4.9
402 ratings
Google’s profile shows 404
How the 402 ratings break down, from five stars to one
5
39097%
4
41%
3
10%
2
20%
1
51%
1.7%of these 402 ratings are one or two stars (7)

About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 5 of the one and two-star reviews we hold for At Your Service Roofing, most recent first.

  • 1 out of 5Roll Tidea week ago

    The voice answering service you have is super creepy. I mentioned I wanted a person and I was met a sarcastic sounding response (in tone, not the words) . I didn't call a large company, I called a local company to get service. Turn off the creepy AI service and just have voicemail. She was so creepy, I am using another company.

  • 2 out of 5Randy Milczewskia month ago

    Unsure of the quality of service the company provides, but this morning one of the drivers in this van appeared to be driving as if he was drunk, speeding, following excessively close to me, and swerving past the double yellow lines multiple times having a hard time staying straight.

    Reply from the business

    Hi Randy, thank you for bringing this to our attention. How our team drives matters to us just as much as the work we do on a roof, and this isn't the standard we hold ourselves to. … More

  • 1 out of 5Allen Smith4 months ago

    Very disappointing in the professional from Nick Schilling I definitely would not recommend anyone to this company Nick came to my home just to have me thinking he was coming out to give me a quote at the beginning of the week and to take on the my project for my roof replacement it was all smoke and lies he the face of that company very unpredictable and reliable dont waste your time.

    Reply from the business

    Thank you for your feedback. We take all reviews seriously and always strive to provide the best experience possible. Unfortunately, we’re unable to locate your name or details in our system, so we may not have a record of your interaction … More

  • 2 out of 5Joshua4 months ago

    not sure what too say!

    Reply from the business

    Thank you for your feedback. We take all reviews seriously and always strive to provide the best experience possible. Unfortunately, we’re unable to locate your name or details in our system, so we may not have a record of your interaction with us. That said, we’d genuinely appreciate the opportunity to learn more about your experience and see how we can make things right. Please feel free to reach out to us directly at your convenience so we can better understand your concerns and work toward a resolution. We look forward to connecting with you and making this right!

  • 1 out of 5Tracey Abrams4 years ago

    They wouldn't even come out cause it wasn't a roof replacement and they are to busy to do a repair.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement112
  • insurance claim assistance46
  • personable staff28
  • gutter replacement21
  • professional crew21
  • water leak15
  • storm damage repair11
  • thorough inspection10
  • shingle selection9
  • no pressure sales4

Other reviews we hold

14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Ian Smith2 days ago

    Highly recommend this group for any roofing needs! We had a vertical stack leak in our roof that was causing moisture to fall down into our 2nd floor ceiling. Aaron Fine was awesome in taking plenty of pictures and walking me through the issue. Thanks Aaron!

  • 5 out of 5A Google User3 days ago

    Jeff, Hannah and everyone at this place have been absolutely amazing! I was in the process of selling my house and needed a new roof for the sale- At Your Service Roofing fast tracked it to get it done before closing- and then my buyers …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Chelsea Muenzera week ago

    Jeff came out to do a free roof inspection for us after a strong storm. We appreciated his thoroughness and honesty. He delivered good news to us and we will definitely be having him back out for future needs!

    Reply from the business

    Thank you, Chelsea! Getting good news after a storm is always a relief! We’re glad Jeff could give you an honest and thorough inspection. We appreciate your trust and will be here whenever you need us in the future!

  • 5 out of 5Jon Farmer2 weeks ago

    Had a great experience with Jeff today who came to help with a gutter issue. He took care to thoroughly evaluate the situation and ended up resolving my issue immediately - all at no cost. He further advised me on how to maintain going …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Jon! We’re glad Jeff was able to get the gutter issue taken care of and give you some helpful advice for moving forward. We really appreciate your trust and recommendation!

  • 5 out of 5Jane Driano2 weeks ago

    Jeff was very helpful! He described the intricacies of our problem, including potential zoning issues, which was extremely valuable. He was very friendly and we will definitely call him again when we have our next roof problem!

    Reply from the business

    Thank you, Jane! We’re happy Jeff was able to walk you through everything and provide some helpful insight. We appreciate your trust and will be here whenever you need us again!

  • 5 out of 5Brian Canteel2 weeks ago

    Steve G. assisted me in assessing storm damage to my vinyl siding & addressed questions regarding my roof & gable vents. He was extremely professional and did an outstanding job in answering my questions.

    Reply from the business

    Thank you, Brian! We’re glad Steve was able to answer your questions and provide helpful guidance on the storm damage, roof, and vents. We appreciate you taking the time to recognize his work!

  • 5 out of 5Carina Wu2 weeks ago

    I was very pleased with the quality of work from At Your Service Roofing and Remodeling. The finished result met my expectations, and the attention to the work was clear throughout the project. Based on my experience, I would rate the quality of their work very highly.

    Reply from the business

    Thank you, Carina! We’re happy to hear the finished project met your expectations and that the quality of our work stood out. We appreciate you choosing At Your Service and taking the time to share your experience!

  • 5 out of 5Andrew3 weeks ago

    I can't recommend Justin enough. He came out quickly, found the problem and solved it. He really knows what he's doing-- he's skilled, thorough and honest. And he interacted with our family with kindness and respect. Call Justin now!

    Reply from the business

    Thank you, Andrew! We love hearing this about Justin. We’re glad he was able to find the problem, get it taken care of, and treat your family with the care and respect you deserve. We appreciate the great recommendation!

  • 5 out of 5Brannon Hicks3 weeks ago

    Tremendous company that truly cares about providing a high quality service and product. Everyone from the general manager, sales associates, and install crews are knowledgeable, polite, reliable, and skilled. Roof looks great, job site was kept clean during tear off of old roof, no landscaping or plants were damaged, and final clean up was great. In my experience their name says it all!

    Reply from the business

    Thank you, Brannon! We really appreciate the kind words about our entire team. We’re glad you’re happy with your new roof and the care taken with your home and landscaping throughout the project. Thank you for choosing At Your Service!

  • 5 out of 5Nick Hayward3 weeks ago

    I had AYS Roofing come out for a roof inspection. Aaron was very knowledgeable and went above and beyond. He caulked exposed holes from where the previous owners took out an old satellite dish bracket. This area, if not addressed would have …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Nick! We’re glad Aaron was able to catch those exposed areas and take care of them before they became a bigger problem. It’s great to hear the inspection gave you and your wife some peace of mind. We’ll be here whenever the time comes for your roof replacement!

  • 5 out of 5Steve Butera3 weeks ago

    Nick was amazing! I had a leak from a skylight after a storm and he quickly diagnosed and fixed the problem for me. Highly recommend!

    Reply from the business

    Thank you, Steve! We’re glad Nick was able to quickly find the source of the leak and get it taken care of for you. We appreciate the recommendation!

  • 5 out of 5JOHN Homoelle3 weeks ago

    We had At Your Service (AYS) Roofing replace our roof last week. From the beginning the crew performed admirably. By noon our old roof was gone. By early the next day, the job was done. David Miller and his crew deserve a big shout out for …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, John! We’re so glad you’re happy with your new roof and the care the team took with your property. We’ll be sure to pass your kind words along to David, Steve, and the crew. Thank you for choosing AYS and recommending us!

  • 5 out of 5Joshua Oglehart3 weeks ago

    I recently worked with At Your Service Roofing and had a fantastic experience. From the initial consultation to the completion of the project, the team was professional, responsive, and easy to work with. A special thank you to Aaron, who was incredibly helpful throughout the process. He took the time to answer all of my questions, kept me informed every step of the way, and made sure everything went smoothly. The crew was punctual, hardworking, and left the property spotless when the job was finished. The quality of the workmanship exceeded my expectations, and I feel confident that my roof was completed with great attention to detail. If you're looking for a roofing company that provides excellent customer service, honest communication, and quality work, I highly recommend At Your Service Roofing. Ask for Aaron—you'll be in great hands!

    Reply from the business

    Thank you, Joshua! We’re glad Aaron and the crew made the entire process such a positive experience. We appreciate you noticing the care that went into both the work and cleanup. Thank you for trusting AYS with your roof and for the great recommendation!

  • 5 out of 5Amy Hough4 weeks ago

    AYS replaced our entire 28 year-old, original roof. Gmap pic of roof for reference. It’s enormous and tearing the whole thing off is no joke. It’s stressful as a homeowner and we were high maintenance customers. AYS did an outstanding job …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much, Amy! We know a project of this size can feel overwhelming, so it means a lot to hear how well cared for you felt throughout the process. We’ll be sure to share your kind words with Greg, Elijah, Shane, the crew, and our office team. Most importantly, we love hearing that you’re happy every time you pull into the driveway. Thank you for trusting AYS with your home!

The latest post from this business

Posted by At Your Service Roofing to their own Google profile 2 months ago. Their words, not ours.

The job isn’t finished when the contract is signed. It’s finished when the last nail is picked up, the homeowner is smiling, and we’ve delivered on promises made. 🐧 We’re thankful for every project our team completes, but we’re even more thankful of the people behind the work. From the first conversation to the final walkthrough, it takes an entire team committed to doing things the right way. Do we strive for perfection? Absolutely. Will we always find ways to improve? Without question. Because at the end of the day, homeowners won’t remember the sales process nearly as much as they’ll remember the experience they had and the quality of the roof protecting their home for years to come. That’s the standard we’re committed to raising every single day. Here to help. ALWAYS…At Your Service 💯Jul 9, 2026Call now

What At Your Service Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Are you licensed and insured? Yes, At Your Service…”

  • Warranty offered

    “…Up to a 25-Year Workmanship Warranty Two Decades of Experience in Exterior…”

  • Free estimates

    “…After a free inspection we provide a clear written estimate…”

  • Financing available

    “…provide a clear written estimate, and financing options are available. Request Your Free…”

  • Mentions the BBB

    “…A+ Rating From the Better Business Bureau Owens…”

Their site also states: insured.

Other roofers in Covington

Ranked by how many ratings Google has counted.

Other roofers we list in Covington
Roofing contractor
The Affordable Roofing Companyroof replacement, answering questions, professional job4.972 ratings1.4% one and two star(513) 646-1656

All roofers in Ohio →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 402 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 30, of which 27 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.