American Quality Home Improvement

All 7 of the one and two-star reviews we hold for American Quality Home Improvement, most recent first.

• 1 out of 5Jonathan B4 years ago

  If we could give "0" stars I would!! Terrible company, not professional, very shoddy work. Don't let them "take" you or your insurance company.

• 1 out of 5Eva McMillan7 years ago

  We ordered our doors on Nov 29, 2018, was told it would be about a month. Here it is February an still no doors. Was told I'd have them February 9th installed, cancelled all plans just for them to Not Show Up, No phone calls or Anything. I call the salesman an per him I've been sick all night, isn't my problem. We can do them on Sunday. No way. I'd Never reccomend this company for Doors. You have to Call them to find out anything. Not good for business.

• 1 out of 5John Billis8 years ago

  Wrote good review when job was done. Less than a year later I have been calling for 3 days because of a leak on roof. Randy and Mike both said they would get back to me. I know what is wrong and if they do not fix by tomorrow I will go onto roof and fix myself. What good is the warranty they give you if they do not come out and fix what they did not do right. Bad way to run a business

• 1 out of 5eric watkins8 years ago

  Extremely unprofessional. Unbelievably poor communication. Sales manager frequently lied about services offered, work done, made commitments he never kept. They double charged my credit card for over $3,000 and it took them 2 months to …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Tara Martin8 years ago

  If I could go in the negatives for this company I would. Do not use them!!!!! My project took months to finish and I was told it would take three days in a row to do the project. Roof siding and gutters I was told ....but months later roof …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jenny Brya9 years ago

  If I could have given a "0" rating I would have. During the week a representative from American Home Improvement came out to assess my roof damage. They informed me that the "whole" roof was damaged and needed to be replaced and for me not to worry the willl get it approved. They then called Allstate and set an appointment for an inspection that was to be done Saturday morning (which I had to change my schedule to be present for) with the Allstate Adjustor and Brian Lister the Manager of American Quality Home. Brian failed to appear or even answer his phone until the inspection was completed. The Allstate Adjustor therefore completed the inspection by himself and stated that only a few shingles were damaged and that it wouldn't even be worth a claim. This company not only didn't show up for the appointment they set but they also lied to me about the real damages and almost made me file a completely unnecessary claim that could have raised my premium. I would NOT recommend this company to anyone.

• 1 out of 5neff799 years ago

  I dont really like to talk bad publicly about a company, but all i can say is do not make same mistake myself and my father made and let them work on your properties.

• job10
• siding10
• insurance company6
• insurance company coordination6
• gutters5
• clean4
• inspection4
• clean up4
• siding repair2

13 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Vicki Mancke2 years ago

  We hired American Quality Home Improvement to deal with a claim that we had for roof damage. They fought for us, getting a very fair settlement. The work was done in one day and the job was excellent, all at a great price. I would highly recommend AQHI.

• 5 out of 5Jan dunn2 years ago

  Excellent roofing service by AMERICAN quality! The salesman, Adam Frietag is a man of integrity that you can count on. He was with is from start to project completion working with his very efficient team. He explained their products used and what our roof required. Thank you!

  Reply from the business

  We value your positive feedback and are delighted to hear that you enjoyed your experience with us!

• 5 out of 5Jon Liska3 years ago

  Siding repair. Did an excellent job at a price that almost made me spit out my absinthe.

• 5 out of 5Heather Martinez3 years ago

  Jovan Baker demonstrated the Kirby Vacume in my home. I found him to be quite pleasant, and he shared with me all kinds of amazing things Kirby offers. I would highly recommend him when you have the opportunity to see him demonstrate the many things the vacuum can do.

• 5 out of 5Michael W6 years ago

  This company is GREAT! From the moment I met Isaac I knew I was in good hands. Isaac has been spot on from the start. He worked with my insurance company and I sat back and watched as my roof, siding and gutters were all replaced from a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Billie Hulstine6 years ago

  Roddy Rodriguez, thank you SO much for all your help with the issues on our roof. You were very helpful and awesome to work with. We will definately be referring you to everyone we know. Appreciate you and God Bless!

• 5 out of 5Kevin Barber6 years ago

  Fantastic quick response customer service from our reps Rachael and Adam. If not for them both fighting for us, we never would’ve had our roof and gutters covered as our insurance company (unjustly) denied us twice. Their thoroughness and attentiveness helped us get approved and the new roof and gutters look wonderful.

• 5 out of 5Alyssa Donlan6 years ago

  Let me just say -- I've had my fair share of home reno issues and when it came to my roof, I shopped around making appointments with 3 different companies before signing with Rick. He and Patrick were personable, transparent, and had …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kimberly Ann Designs7 years ago

  Great quality materials and workmanship. They were done on schedule and the clean up from my huge roofing project just stunned us. They left my yard cleaner than when they got here! They worked with my insurance company and took care of all the paperwork too. I highly recommend them.

• 5 out of 5Michelle Westbrook8 years ago

  This company is superb. The salesmen were very professional and friendly. Also efficient and accommodating in thier scheduling for the estimate, contract, roof repair, and final inspection. The roofing crew did a clean great job as well and my garage roof looks wonderful and it functions perfectly now. I very much so recommend them for your home improvement needs. Quality is the work I got from them, so yes it is fitting to be in this company’s name. Thank you very much American Quality Home Improvement !! 5 Stars *****

• 5 out of 5Becky Graske8 years ago

  We had a very positive experience with American Quality Home Improvement. We worked with Brian Lister and he walked us through the whole process. He helped us through the insurance process, choosing what materials we would be using, and was accessible whenever we had questions. We had one minor issue with the siding crew that he had rectified immediately. We are very pleased with our new roof, siding, and gutters.

• 5 out of 5Joe Fuentes8 years ago

  American Quality Home Improvements replaced my roof after a bad storm. Early on we had some communication issues and when I called, the gentleman,who I think was one of the owners, had me call Russ Rusiecka. Russ was awesome to work with. He answered all my questions, made sure I was clear about what was covered by the insurance company and followed up when the work was completed to make sure I was satisfied. I highly recommend AQHI.

• 5 out of 5Israel Nieves10 years ago

  The team at American Quality Home Improvement did an excellent job at our home. Their showroom is conveniently located downtown across from the Village Grind Coffee House and the Oswego Public Library. They have many samples of shingles, siding, windows, roof vents to choose from. I was referred by a friend that was also happy with their work. They did an excellent job with my roof, siding and patio door. We will definitely use them again when we are ready to change our windows! Thanks Mike and Randy! You guys are awesome!!!

• Licensed

  “…Tap To Get Help 1-844-833-2179 Licensed & Insured Our Work See the quality…”

• Insured

  “…To Get Help 1-844-833-2179 Licensed & Insured Our Work See the quality and…”

• Warranty offered

  “…Quality Materials Customer Satisfaction Guaranteed Fully Licensed & Insured Local…”

• 24/7 emergency call-out

  “…We offer 24/7 emergency services to secure your…”