Aerial Roofing Ltd.

All 7 of the one and two-star reviews we hold for Aerial Roofing Ltd., most recent first.

• 1 out of 5Michael Schneider2 years ago

  This company has a driver who is tailgating cars in a company pickup truck, doing 160 down the Sooke highway, dangerously swerving between lanes. And dangerously cutting me off while my young children were in their Carseats. I have tried …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Dennis Seemann3 years ago

  They were working on our neighbors home and blocked our driveway, no one parked behind or in front and the driver sat in his truck and watched as we tried to get past, forced us to move forward and backward 3 times to work our way around him, could have simply backed up 3 feet but refused, just sat in his running truck and smiled, based on courtesy alone would never use these guys

• 1 out of 5casey o'gorman3 years ago

  Starting before agreed start time. Disrespectful of clients Tennant. Shoddy work.

• 1 out of 5moses luk4 years ago

  I read most of the comments and appears to be couple years back. This is my very recent experience with Aerial roofing. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Dawn Dittmann4 years ago

  Pretty serious road rage using the company truck. Def not professional.

• 1 out of 5Kimberly MacNeill5 years ago

  Today a call back from a guy who dryly reported, "I'm not making it out today, if that's what you're thinking." I replied, "no, just looking for a quote?" His response? "Yeah, you and 60 other people. Haha.. I'll call you next week sometime." Making your potential customers feel like an inconvenience or a joke is a great way to lose business. Aside from having to wait a week to set up an appointment, (after our initial conversation the 11th) and then still not getting an appointment to get said quote? What a disappointment. Edit: Got a call back from the owner (who we also left a message with). Ultimately only concerned over bad review, not why it exists. In fact, tried to shame me into removing my post( without addressing anything - apparently the customer is not always right)..Cool bro. My experience was a bad one, so I wrote this to ensure it doesn't happen to others. So...don't let it happen to others. It's called growth. Try it.

• 1 out of 5g steele6 years ago

  horrible work they took the money and ran . They did not repair around the skylight but charged for it. The roof is now leaking and they won't come back and fix their shoddy work.

  Reply from the business

  I’m sorry to hear that this was your experience. Honestly, we are pretty well known for our excellent customer service and I apologize if we fell short. My name is Tom and if you would like to discuss this further please contact me directly at 250-474-1519.

• product quality5
• timeliness4
• fast response3
• hard working crew3
• issue resolution3
• shingle selection2
• value for money2
• finished job2
• responsive2
• skylight repair2

14 more of the 45 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Steve Wickware3 months ago

  Loved seeing you at the Victoria Day Parade!

• 5 out of 5Emma Puddy8 months ago

  Our car battery died while getting groceries and you were happy to give us a boost. Extremely kind and courteous! Thank you & happy holidays!

• 5 out of 5Jason Jones2 years ago

  I had a smaller job, 2 car garage, was given very pricy quotes if I could even get a quote at all at other roofers. Aerial Roofing was the cheapest by far and the service was as agreed. All done in about a day and a half. One guy did the job. Other roofers wanted to put 2 or more people to work for 2 days. Get many quotes. I asked 6-8 companies to do the job.

• 5 out of 5Warren2 years ago

  I have had 3 roofs done by Tom and the guys at Aerial Roofing. Support this family tun business!

• 5 out of 5Dorothy Tait3 years ago

  I was really pleased with the quality of the products used. Good value for all the work my roof entailed. Everyone from the owner to the work crew were respectful and very helpful. An amazing work crew who really worked well as a team and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5jeff byam3 years ago

  Sergio and his crew just did my roof (and my neighbours) about 4 weeks ago and did an outstanding job. Everything about this company was great, from the communication with the office (Tom and Kyron), the estimate and billing process, and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Wil van der Pijl3 years ago

  There is only one term to describe the quality of this business, " Master class craftsmanship" from quote to finish complete professionalism!!! In five working days this steep and difficult roof was reroofed, every evening, after a 12 hour …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Leah3 years ago

  Had our roof replaced July 2023. Great to communicate and deal with. Our roof looks awesome. They are organized and tidy. Highly recommend.

• 5 out of 5Geoff Pearce3 years ago

  Good low quote, replaced our home roof on time, efficiently, in 2 days, competent crew and quotes , hard working (10 hour day), job well done , good cleanups . I would recommend them

• 5 out of 5Joan Dean3 years ago

  Outstanding job. Efficient, excellent communication and all done in a very timely manner. Highly recommended!

• 5 out of 5Jim Tomash3 years ago

  Aerial was out to replace my roof in December right before the great snowstorm of 2022. The crew (Sergio) did a great job, were respectful, pleasant, and extremely hard workers. They also took into account the weather and worked quickly to ensure there would be no issues with the coming rain/snow. Aerial provided me with one of the most competitive quotes of the 6 other roofing companies that I had come out, and were quick to respond to any questions I had throughout the process. Tom the owner & Kyron were really helpful when it came to choosing the right shingle & color. Unfortunately due to backlogs, it did take 6+ months for my roof to be replaced from when I had the estimate done, but I was aware it could take that long. I opted for the high profile capping which was quite reasonably priced and really adds a nice look to the roof. Overall I cannot recommend Aerial and Sergio & his crew enough.

• 5 out of 5Trevor Morrison3 years ago

  Aerial completed a total roof replacement in November despite limited daylight hours. Their work crew and office staff were thorough and professional.

• 5 out of 5Jeremy H3 years ago

  Great crew. Attention to detail, with the roof (finished roof looks fabulous) , protecting plants below and clean up afterwards. We have a very narrow driveway which was not a problem for their skilled drivers. Good communication both estimating and when roofing. Would not hesitate to recommend them.

• 5 out of 5John Pfeifer4 years ago

  Aerial Roofing re-shingled our roof, and replaced a skylight and some fascia boards. From the quote process, to scheduling the work (while accommodating our schedule) and completing the work, Aerial Roofing did a fantastic job! Tom and Kyron in the office (quotations, scheduling, invoicing) are knowledgeable and communicated well. They do give you a call back, unlike some of the other roofers we contacted and never heard back. The crews that worked on our roof (Alonso, Oscar, Sergio & team) did a stellar job! They were friendly, hard working, paid attention to detail (e.g., fascia boards, hydro poles boot installation), went the extra mile by fixing a broken soffit, and cleaned up the job site thoroughly. Thank you

• Licensed

  “…Licensed, insured, and committed to quality…”

• Insured

  “…FULLY INSURED Senior Discounts FINANCING OPTIONS…”

• Warranty offered

  “…Roofing Experts Quality Workmanship Guaranteed Serving Vancouver Island Our Roofing…”

• States years in business

  “…loyal customer of Aerial Roofing for over 20 years, and I can confidently say they are…”

• States a founding year

  “…Serving Southern Vancouver Island Since 1989 Professional Residential &…”

• Free estimates

  “…X-twitter Youtube Envelope Phone Free Quote Home Products & Services Roof…”

Their site also states: financing available.